Booked the so called executive room; but what a disappointment. Check in at the executive lounge painfully slow, despite an occupancy rate of just 20%. The hotel opened just a month ago, and it is basically a soft opening. I asked for a quiet room after a long flight and was given a room on the top floor. The drilling and hammering started just 30 minutes after check in. It continued till 6 pm and started again the next morning at 7.30 am. I was hungry upon check and was looking forward to the "high tea" as indicated in the booking confirmation under "Executive privileges". I was told that the high tea was not offered due to the low occupancy; any alternative/compensation was not offered. The room itself was basically a very basic standard room named an executive room. The a/c was very very noisy, even at the lowest fan speed level. Overall a not very pleasant experience. To be fair, the executive lounge is well located on the 29th floor with a great outdoor sitting area. The hotel is also well located next to the Ploenchit train station.
- Official Description (provided by the hotel):
- Ideally situated in the heart of Bangkok, our perfect location next to Ploenchit BTS sky train station connects you to all your leisure and business needs in Bangkok, closed to the Central Embassy and easy access to famous Siam Square, Siam Paragon and Central World. The hotel offers 370 modern guestrooms, The SQUARE Restaurant for all-day-dining, 24-Hour Room Services and Dee Lounge & Beer Garden. Novotel Bangkok Ploenchit Sukhumvit also features free Wi-Fi internet access in every guestroom and over the public area, outdoor swimming pool and In Balance Fitness Center. The hotel blends exceptional service with superb facilities, providing guests with memorable experiences on every visit. ... more less
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- Also Known As:
- Novotel Bangkok Fenix Ploenchit Hotel Bangkok