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“Nice and clean hotel”

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Novotel Bangkok Ploenchit Sukhumvit
Ranked #43 of 852 Hotels in Bangkok
Certificate of Excellence
Singapore, Singapore
Level Contributor
5 reviews
5 hotel reviews
“Nice and clean hotel”
4 of 5 bubbles Reviewed March 11, 2014

Nice and clean hotel. Very impressed with the trendy design. Lots of ideas and thoughts are placed into the interior design. Room is big and spacious with LCD TV and wifi. Staff are generally friendly. Splendid location as it is just next to PloenChit BTS station. The only drawback is there is no escalator or lift at this station so not idea if taking Airport Rail Link. Overall very satisfied with the hotel except a bad taxi experience on last day for the trip to airport. I think taxi was waiting by the side of hotel and called in by hotel staff. Will post separately on the taxi experience.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lost_world09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBPSH, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review, March 20, 2014
Dear lost_world09,

Thank you for sharing your overall satisfaction and recognizing the overall friendliness of the team. I have noted your feedback on the taxi experience and will appreciate if you could contact me at the following email for further investigation: H7176-gm2@accor.com.


Yours Sincerely,

Rod Munro
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,533 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (527)
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English first
Shanghai, China
Level Contributor
66 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 bubbles Reviewed March 11, 2014

This hotel is in a great location, situated just underneath the Ploen Chit BTS stop, so it is very handy for lots of shops, malls, bars, restaurants and tourist sights. While Sukhumvit is noisy, it wasn't noticable in the rooms.

The hotel looks very good, but the lifts and corridors are very dark. In the rooms, all the light switches have these little blue LED lights on them which, combined with the green LED flashing on the smoke alarm, is quite annoying when trying to sleep. Bathrooms are functional with large shower cubicle and separate toilet, but there isn’t much place for toiletries either in the shower or around the sink. Lack of a plug anywhere near a mirror in the bedroom made it difficult for my wife to straighten/dry her hair, and was a bit of a bugbear, particularly prior to work at 7am.
Bed is comfortable, if a little small, and the housekeeping appears to be very stingy on the tea and coffee. Room service was also good and prompt.

In house bar has a decent happy hour, and an al fresco terrace where live music is played which was not too offensive. Do beware that the band will play till 11 or 12 and can be heard on the 18th floor.

All in, if you need a centrally located, good value hotel, this works. It's not a luxury 5*, and it's not trying to be. Solid 3.5* performer in my opinion, very much aiming towards the business traveller.

Stayed March 2014, traveled on business
Helpful?
Thank kevindia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBPSH, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review, March 27, 2014
Dear kevindia,

Thank you for sharing such a detailed review with us. I have well noted your overall comments on the hardware issues and will review our coffee/tea set up standards with housekeeping to avoid giving such feeling.

I am glad to read you have enjoyed the Dee Lounge and its evening terrace.

We are all looking forward to welcoming you back at Novotel Ploenchit.

Kind Regards,
Rod Munro
General Manager
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Singapore, Singapore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed March 11, 2014

Good location and value for money! Very near to BTS and 1 station away from Central World. Friendly service too.
Read more here - http://merryberriesworld.blogspot.sg/2014/03/novotel-bangkok-ploenchit-sukhumvit.html

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank merryberries7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBPSH, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review, September 22, 2014
"Dear merryberries7,

Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at Novotel Bangkok Ploenchit and look forward to welcoming you back again soon.

Warm regards from Bangkok,

Rod Munro
General Manager"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Copenhagen, Denmark
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed March 10, 2014

Finally I arrived in Bangkok.
I arrive early morning and everything was ok with my reservation.
I found a good discount on internet and staff was very nice and friendly.
I got my room very quickly and very good.
Location of the hotel is perfect to go around Bangkok with the metro called bts here
Buffet was great too.
I would recommend it

Room Tip: Higher floor if you can View on the city is fabulous
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  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janice A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBPSH, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review, March 26, 2014
Dear Janice A,

I am glad to read your overall satisfaction and the particular attention given to our team friendliness and product quality
We are all looking forward to welcoming you back!

Kind regards,

Rod Munro
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amman, Jordan
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed March 10, 2014

First of all the staff were amazing from the start of my booking through emails, staying, bag storage, check in and out , amazing staff. Room was very good, big and safe, clean, quite, maintained and everything was working fine. I spent 19 days in Thailand, and I stayed in this hotel for some nights, during I went out to move to another city, came back again, left again and came back, each time it was nice and easy check in check out, left my big bag with storage for more than 10 days for free, the hotel is very clean and maintained, the staff are very nice with a beautiful Thai smile on their faces, at my last stay 5 to 6 of the staff were greeting me as I was stepping out of the taxi, that felt very nice, I like this hotel a lot, and it would have been a better experience for me if I booked with breakfast

Room Tip: What you see in the website it's what you will get,,,
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  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mikho_in
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBPSH, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review, March 20, 2014
Dear Mikho-In,

Thank you for praising my team with such a rewarding feedback. I am very happy to read your satisfaction and I am sure that this great feedback will serve as a motivation to all the team members in servicing our customers.


Yours Sincerely,

Rod Munro
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salmiyah, Kuwait
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed March 8, 2014

Novotel Ploenchit is right in front of the BTS station which is the easiest way to move around in Bangkok. I arrived early morning and was given my room way before check in time. The employees are very helpful and are always smiling. The rooms are very clean, well equipped and spacious.

  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rimon T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBPSH, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review, September 22, 2014
"Dear Rimon T,

Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at Novotel Bangkok Ploenchit and look forward to welcoming you back again soon.

Warm regards from Bangkok,

Rod Munro
General Manager"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed March 7, 2014

For a short time it's one of the best place to stay. The room are nice and the atmosphere very relaxing.
Very friendly and helpful staff. Breakfast buffet excellent in food as also choices.
The only weak point is that they don't have a business centre also if the staff is helping you as best has thy can.

Room Tip: as the swimming pool is located on the 9 floor I always prefer high floor
See more room tips
  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank filoni01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBPSH, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review, March 20, 2014
Dear filoni01,

I am glad to read you have enjoyed your stay with us with a special recognition on the team friendliness and helpfulness. I have noted your point in regards to the business center though the overall service is available on request.

Yours Sincerely,

Rod Munro
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Bangkok Ploenchit Sukhumvit

Property: Novotel Bangkok Ploenchit Sukhumvit
Address: 566 Ploenchit Road | Lumpini, Patumwan, Bangkok 10330, Thailand (Formerly Novotel Bangkok Fenix Ploenchit)
Location: Thailand > Bangkok
Amenities:
Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#29 Business Hotel in Bangkok
#30 Spa Hotel in Bangkok
#39 Luxury Hotel in Bangkok
#50 Romantic Hotel in Bangkok
#52 Family Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Bangkok Ploenchit Sukhumvit 4*
Number of rooms: 370
Official Description (provided by the hotel):
Ideally situated in the heart of Bangkok, our perfect location next to Ploenchit BTS sky train station connects you to all your leisure and business needs in Bangkok, closed to the Central Embassy and easy access to famous Siam Square, Siam Paragon and Central World. The hotel offers 370 modern guestrooms, The SQUARE Restaurant for all-day-dining, 24-Hour Room Services and Dee Lounge & Beer Garden. Novotel Bangkok Ploenchit Sukhumvit also features free Wi-Fi internet access in every guestroom and over the public area, outdoor swimming pool and In Balance Fitness Center. The hotel blends exceptional service with superb facilities, providing guests with memorable experiences on every visit. ... more   less 
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Also Known As:
Novotel Bangkok Fenix Ploenchit Hotel Bangkok

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