Absolutely loved this hotel. And I think the major reason is the staff. Special mention to both the concierges who go beyond the call of duty. The Premier Lounge staff including Pair, Nadine, Pueng, Patty, June, Tle (there are so many more I would like to thank but dont know how to spell their names) are so efficient and are work with a constant smile on their face. They are such affectionate people. Have been to several hotels before where staff tend to be like robots. But this hotel staff are such a refreshing change. Right from the Internet booking through extremely efficient Sarin down to the doormen and the bellboys, everyone is so efficient and polite, that staying at this hotel was a real pleasure. The chefs in the Premier Lounge constantly approach guests to see if they would like anything. Chef Tee is such a sweet guy and have never seen him once without a smile on his face.
The hotel is ideally located near the Ploenchit BTS station and an easy train or cab ride to several shopping malls including the very popular MBK
The staff always offer suggestions and shopping tips of requested.
Would love to come back here more often.
We checked in at 4.00am due to a flight delay and our check in was handled super quickly and efficiently and we were in our room in no time at all. Even the night staff were so friendly. I think this hotels biggest asset is it's staff.
Good wifi service english tv channels, good spread for breakfast and evening cocktail hour in the Premier Lounge. Since we travel with kids, for us welcoming staff and location is very important. Room size is modest and comfortable but considering we were four in a room, we were still comfortable. The room was neat and clean each day when we got back. What more could you ask for!!!
- Official Description (provided by the hotel):
- Ideally situated in the heart of Bangkok, our perfect location next to Ploenchit BTS sky train station connects you to all your leisure and business needs in Bangkok, closed to the Central Embassy and easy access to famous Siam Square, Siam Paragon and Central World. The hotel offers 370 modern guestrooms, The SQUARE Restaurant for all-day-dining, 24-Hour Room Services and Dee Lounge & Beer Garden. Novotel Bangkok Ploenchit Sukhumvit also features free Wi-Fi internet access in every guestroom and over the public area, outdoor swimming pool and In Balance Fitness Center. The hotel blends exceptional service with superb facilities, providing guests with memorable experiences on every visit. ... more less
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- Also Known As:
- Novotel Bangkok Fenix Ploenchit Hotel Bangkok