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“Great location”

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Novotel Bangkok Ploenchit Sukhumvit
Ranked #43 of 852 Hotels in Bangkok
Certificate of Excellence
Denpasar, Indonesia
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great location”
4 of 5 bubbles Reviewed June 4, 2013

Novotel has good size rooms and bathroom. Next to the BTS and walking distance to Bumrungrad hospital. (10 minutes). Staff very professional and helpful. Staff were very good with children. We stayed on the Club Floor and the cocktail service between 5 and 7 pm was very nice to come home to.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank MarkB7474
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBPSH, Resident Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review, June 5, 2013
Dear MarkB7474,

We are glad to read you have enjoyed your stay with us at Novotel Ploenchit and enjoyed our Club Lounge facilities. Our primary location and its easy connectivity to the BTS make stay more enjoyable when going around Bangkok,

We are all looking forward to welcoming you back in our hotel

Yours Sincerely,

The Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,533 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (527)
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English first
Bergen, Norway
Level Contributor
111 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed June 4, 2013

Location is perfect. Both for shoping and party.

But. The swimmingpool is on the wrong side. We are always in the shadow. This hotels service is at the best. Noone can do better. Love the staff.

Here you are close to everything.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Poppa80Norway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBPSH, Resident Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review, June 5, 2013
Dear Poppa80Norway ,

Thank you for taking the time to complete your review on Tripadvisor and sharing your experience with us.

We are glad to learn that you have enjoyed your stay with us and particularly value our team customer sense of service and friendliness

We are all looking forward to welcoming you back to Novotel Bangkok Ploenchit Sukhumvit.

Yours Sincerely - The Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
singapore
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed June 4, 2013

All was good except the air con sensor was inaccurate. I tuned it to 22c and it was only averagely cool. I had to adjust it to 18c to get about a 23c temp.

The location is very good as it next to BTS and walking distance to Central MoChit. The interior design is hip and cool.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank muranoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBPSH, Resident Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review, June 5, 2013
Dear A TripAdvisor Member

Thank you very much for your recent visit at Novotel Ploenchit. We have noted your overall comments on our Air Conditioning temperature control inaccuracy. In order to be able to investigate further we would need your room number and period of stay, I would really appreciate if you could contact me at the following email: H7176-gm2@accor.com.

We have noted that you had an overall good stay and rated our hotel positively.

We do hope we will have the pleasure of welcoming you again and make your stay more memorable.

Yours Sincerely - The Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila, Philippines
1 review
5 of 5 bubbles Reviewed June 4, 2013

I've been staying in this Hotel since almost every month and I must say that services is superb, although wifi was a bit intermittent specially at night. Nonetheless, I am so pleased that we were allowed early check in considering that we arrived at the hotel a little past 10am, and to my surprise we were allowed the late check out free of charge at 6pm considering that our flight was at midnight. Location wise, Novotel Ploenchit has a old location too since it is just two stations away from Siam Central, the main shopping area and so convenient since the BTS Station is just in front of the hotel. I've recommended this hotel to my friends already and has in fact posted a good review of the hotel in my FB wall. I'll be frequenting Bangkok this year and I intend to stay in this hotel in all my future visits.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Victoria66678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBPSH, Resident Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review, June 5, 2013
Dear Victoria66678,

First of all I would like to thank you choosing us as your preferred venue for couple of months already!

We have definitely noted your comments on the Wifi service and currently working on different options to improve the speed and connectivity.

We are glad you keep enjoying your stays with us, while sharing your satisfaction with your friends and recommending our hotel.

We are all looking forward to welcoming you back to Novotel Ploenchit.

Yours Sincerely - The Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
1 review
5 of 5 bubbles Reviewed June 4, 2013

Stayed there with family for 5 nights. Was upgraded to the premier room on the 27th floor with a whole bunch of complementary offers from the hotel. Very nice modern rooms and very friendly staff. very neat swimming pool on the 9th floor. Kids had a blast swimming . the premier lounge on the 29th floor was the best. Massage and spa very very relaxing . Also very close to the shopping malls. We all need a good cozy and modern room at the end of the day.
over all best value for money . Keep it up guys.

Room Tip: Premier rooms are really good on the 27th floor due to which you can avail the premier lounge.
See more room tips
  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DipenModi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBPSH, Resident Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review, June 5, 2013
Dear DipenModi Mumbai,

Thank you for taking the time to complete your review on TripAdvisor and sharing your experience with us.

We are glad to learn that you have enjoyed the Club Lounge facilities and the hotel team level of service.

Your overall satisfaction on your recent stay is very much encouraging for our team and will serve as a motivation to strive harder.

We are all looking forward to welcoming you back to Novotel Bangkok Ploenchit Sukhumvit.

Yours Sincerely - The Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 3, 2013 via mobile

This trip was the 10th trip for me to bangkok, I've stayed in many 5 stars hotels but this one was unique in many ways :

- The best location ( It's very close to the sky train where you can go to anywhere from there )

- Rooms ( They are big and spacious and very clean )

- Restaurants ( There's a varity of really nice food selection )

- Swimming Pool & GYM ( really clean and nice )

I was shocked when I knew later that it's a 4 star hotel, believe me it much better than some 5 star hotels I stayed in

I rarely write reviews but this hotel deserves it, also I would like to add very special " Thanks " to a very helpfull front desk manager called " Rita " she's very helpfull and patient person.

I'm definitely going to extend my stay and I really recommend people to try this hotel they will never regret it

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bader989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBPSH, Resident Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review, June 5, 2013
Dear Bader989

Thank you for your review and sharing your experience with us!

Your recognition on our product quality and location is appreciated and the particular attention you have given to us on Rita helpfulness and patience will definitely be passed on to her. I am sure that such encouragement from our customer will definitely make her strive harder and serve as a role model for the rest of the team.

Thank you for recommending our hotel to other reviewers and staying with us!

We are all looking forward to welcoming you back to Novotel Ploenchit!

Yours Sincerely

The Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
2,543 reviews
150 hotel reviews
common_n_hotel_reviews_1bd8 544 helpful votes
1 of 5 bubbles Reviewed June 3, 2013 via mobile

For Bangkok standard this hotel is expensive.Service is poor except the Bell boys they are very good and helpful.Reception staff is bit stiff for Thailand.Housekeeping is average.Breakfast is good with Thai and Western choice.Service is poor.Located in an area where taxis are not willing to take you to the hotel as they cant find another hire and on the oneway street.The open air cafe in the evening is good but not on rainy days.The lobby bar is average overall this is a poor hotel for Bangkok standards.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank SE s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBPSH, Resident Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review, June 3, 2013
Dear SENTHOOR

Thank you very much for your recent visit at Novotel Ploenchit. We have noted your overall comments and your experience in this recent stay.

We do hope we will have the pleasure of welcoming you again and make your stay more memorable.

Shall you wish to give us more details on your stay period then I will be able to provide you a more accurate feedback. (H7176-gm2@accor.com)

Yours Sincerely - The Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Bangkok Ploenchit Sukhumvit

Property: Novotel Bangkok Ploenchit Sukhumvit
Address: 566 Ploenchit Road | Lumpini, Patumwan, Bangkok 10330, Thailand (Formerly Novotel Bangkok Fenix Ploenchit)
Location: Thailand > Bangkok
Amenities:
Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#29 Business Hotel in Bangkok
#30 Spa Hotel in Bangkok
#39 Luxury Hotel in Bangkok
#50 Romantic Hotel in Bangkok
#52 Family Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Bangkok Ploenchit Sukhumvit 4*
Number of rooms: 370
Official Description (provided by the hotel):
Ideally situated in the heart of Bangkok, our perfect location next to Ploenchit BTS sky train station connects you to all your leisure and business needs in Bangkok, closed to the Central Embassy and easy access to famous Siam Square, Siam Paragon and Central World. The hotel offers 370 modern guestrooms, The SQUARE Restaurant for all-day-dining, 24-Hour Room Services and Dee Lounge & Beer Garden. Novotel Bangkok Ploenchit Sukhumvit also features free Wi-Fi internet access in every guestroom and over the public area, outdoor swimming pool and In Balance Fitness Center. The hotel blends exceptional service with superb facilities, providing guests with memorable experiences on every visit. ... more   less 
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Also Known As:
Novotel Bangkok Fenix Ploenchit Hotel Bangkok

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