We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great hotel with fantastic staff”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Novotel Bangkok Ploenchit Sukhumvit
Ranked #43 of 859 Hotels in Bangkok
Certificate of Excellence
Stockholm, Sweden
1 review
“Great hotel with fantastic staff”
Reviewed November 4, 2012

The hotel got great food, pool and gym but the thing about it that stands out compared to other hotels I have been visiting in Bankok is that they got incredible service minded staff. We booked a premium package so it included a own floor with nice balkony where you could eat and enjoy the fantastic view, it also included food, drinks and unlimited Wifi. Here the staff was even greater specially one girl named Pae. She even helped us look for an apartment and thanks to her we decided to stay for 2 more days.


  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Martin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBFP, Resident Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review, November 26, 2012
Dear Guest,

Thank you for taking the time to complete your review on TripAdvisor and giving us your feedback on your recent stay with us. We are glad to learn that you had a pleasant stay and enjoyed our rooms level of comfort and hotel facility.

Your satisfaction on our food offer and team service mind is noted and your compliments will be passed on to them in order to keep up the level of standard and quality.

We are looking forward to welcoming you back to Novotel Bangkok Ploenchit Sukhumvit.

Yours Faithfully - The Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

3,639 reviews from our community

Traveler rating
    2,046
    1,341
    185
    40
    27
See reviews for
799
884
443
858
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (536)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
auckland
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed November 3, 2012

THis is a convenient and nice place to stay in Bangkok. The lobby staff are friendly and helpful. The train station is right outside and travelling to the tourist sights around Bangkok including Chao Prya + crazy Catctuchak market + malls is easy. The buffet breakfast was very good - excellent selection, great omelette station, warm soy milk and plenty of fresh fruit. The restaurant is good for a late dinner as well (when you are too tired from all the shopping to venture out again) we tried the pad thai and papaya salad here. The rooms were clean, furniture new. The beds were very comfortable, excellent linen.
Note, the laundry bag is not complimentary. They did provide drinking water (2 bottles a day). The major thing they could improve on is complimentary wifi in the rooms.
Otherwise i would recommend this hotel for a Bangkok visit.

Room Tip: NON smoking and as high as possible.
See more room tips
  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Auckland1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBFP, Resident Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review, November 25, 2012
Dear Guest,

Thank you very much for your recent visit at Novotel Ploenchit. We are pleased to read that you had an enjoyable stay with us and that you value our hotel facility and service.

Your feedback are encouraging as our guest’s satisfaction is our primary concern to ensure our guest will select us back as their preferred venue.

We hope we will have the pleasure of welcoming you again.

Yours Faithfully - The Hotel Management*
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
Reviewed October 31, 2012

After 10 years i'm visiting bkk and was very pleased with novotel Polenchit. From the concierge to the bell boy to the gym instructors to the restaurant staff all were friendly and professional. I was there for 3 days 2 night with my husband and 2 yr old daughter. We were happy with the room as it was per our request of high floor, non smoking and corner room away from the train noise. The ambience of our room was clean and beautiful. The location is also perfect for us to travel ard as it was right in front the BTS station. It was convenient to travel using the train line as it was only 2 stops away from siam station. Polenchit area is not crowded and no hussle bustle. So it was a good environment to stay within.They even had a play room for children which was clean and child friendly. The only thing we were upset was there was no free Wifi within the hotel and rooms. Only the lobby had 4 big Mac computers that we used. This hotel is only 2 years old and withso many good things this hotel has given. i think giving free wifi would be an additional bonus. I hope they will look inti this matter. Overall thumbs up to Novotel Polenchit.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NishaSameer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBFP, Resident Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review, November 25, 2012
Dear Guest,

Thank you for taking the time to complete your review on TripAdvisor and giving us your feedback on your recent stay at Novotel Bangkok Ploenchit Sukhumvit.

We are delighted to learn that you had an enjoyable stay with us and particularly value our hotel location and team friendliness. Your comments are most gratifying and will be shared with the whole team. The hotel shortfall on internet charge is noted and we are currently working on this point improvement.

We hope we will have the pleasure of welcoming you again.

Yours Faithfully - The Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 30, 2012

Pleasing staff, nice swimming pool, amazing food especially since I am a vegetarian. These are the ones which made my first trip to Bangkok amazing.Hotel staff were very courteous in providing me with maps which helped me in going around places. Easy accessibility to Indian restaurants like Dosaking and Aryaas made it comfortable for us to order food and eat.

Room Tip: Cozy and comfortable king sized beds on Rooms 2604 and 2608 made it easy for us to rest. 26th Floor...
See more room tips
  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aaarunnn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBPSH, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review, October 13, 2014
"Dear aaarunnn,

Thank you so much for staying at Novotel Bangkok Ploenchit and for sharing your experience on TripAdvisor.

I am delighted to read that you enjoyed your time with us.

We hope to see you again soon.

Warm regards from Bangkok,

Rod Munro
General Manager"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Genk, Be
1 review
Reviewed October 25, 2012

Our stay in the summer of 2012 was improved from just very good to excellent due to the care and attention of the hotel staff. One person stood out above all the others, Suwannee Wongpienkit. It was our first trip to Bangkok and we relied on Suwannee to help us organise our stay. Without her, we would not have seen anything of Bangkok except the shopping centers. With Suwanne's excellent advice we discovered a Bangkok that we did not even know existed. Wat Pho, the Grand Palace, Wat Arun and a trip to the Floating Market were real highlights. We hardly had any time for shopping before we had to leave. Thank you very much Suwannee, we are really looking forward to our next trip. Maybe spend more that 2 nights in Bangkok next time. Everything about the Hotel was just great. No criticisms at all. We will be back!

Room Tip: Doesn't really matter. All rooms are fantastic I assume.
See more room tips
  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sean P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBPSH, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review, October 13, 2014
"Dear Sean P,

Thank you so much for staying at Novotel Bangkok Ploenchit and for sharing your experience on TripAdvisor.

I am delighted to read that you enjoyed your time with us.

We hope to see you again soon.

Warm regards from Bangkok,

Rod Munro
General Manager"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mauritius
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 25, 2012 via mobile

Agree with recent posts. Nice hotel. Excellent room, helpful and welcoming staffs, excellent location: BTS in front of hotel, mini market (grocery), popular fast food (McDo, starbucks, pizza hut/company, kentucky, burger king) and some restaurants only 5 mins away.
But small pool, impossible to circulate if people lay on chairs along length side, width of pool is around 10m (we preferred going there after 18.30 less crowded); no free wifi (compared to sisters hotel in Bangkok), and house keeping clean my room at 16.00 everyday, not earlier even if you request it. So if you want to have some rest after day shopping with family...

Stayed October 2012, traveled with family
Helpful?
Thank bigknick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBPSH, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review, October 13, 2014
"Dear bigknick,

Thank you so much for staying at Novotel Bangkok Ploenchit and for sharing your experience on TripAdvisor.

I am delighted to read that you enjoyed your time with us.

We hope to see you again soon.

Warm regards from Bangkok,

Rod Munro
General Manager"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
Reviewed October 25, 2012

My boyfriend and I were planning for a trip to Bangkok a few months ago, our biggest headache was not knowing which hotel we should stay in. We have really high expectations for our hotels whenever we travel, and we were so glad we chose to stay in Novotel Bangkok Ploenchit Sukhumvit!

The decor of the entire hotel is nicely done up, and the room is very spacious! Although there are no shopping centres near the hotel, but there is a massage place just behind the hotel (called The Touch or something). That place was recommended by the hotel staffs and it was really good!! Went for one hour Thai Massage and it was so therapeutic!

The staffs in the hotel were very helpful throughout our stay there, they gave us recommendations for night markets (Asiatique), shopping malls, and even helped us with buying the thai sim card+top up.

Although this isn't near a shopping district but it is definitely a plus point for me because after a busy day of shopping, I would want to go back to a quiet place to rest. What's more there is a BTS station right outside of Novotel, it is SO convenient! We rarely took taxi/tuktuk because there are jams everywhere, taking the skytrain is faster and allows you to explore more of Bangkok! It is also very cheap! There is a seven eleven, mac and starbucks near the hotel too! Will definitely recommend this hotel to all of my friends who are intending to go to Bangkok ^~^

Only downside is no free wifi in the room. But they do have computers for you to use in the lobby! :)

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jiawan_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBPSH, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review, October 13, 2014
"Dear Jiawan_12,

Thank you so much for staying at Novotel Bangkok Ploenchit and for sharing your experience on TripAdvisor.

I am delighted to read that you enjoyed your time with us.

We hope to see you again soon.

Warm regards from Bangkok,

Rod Munro
General Manager"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Bangkok hotels
Sukhumvit
Novotel Bangkok Sukhumvit 20
Siam
Novotel Bangkok Platinum Pratunam
Show Prices
Show Prices
Show Prices
Sukhumvit
Pullman Bangkok Grande Sukhumvit
Amari Watergate Bangkok
#67 of 859 in Bangkok
4.5 of 5 bubbles 5,132 reviews
Siam
Novotel Bangkok on Siam Square
Show Prices
Show Prices
Show Prices

Been to Novotel Bangkok Ploenchit Sukhumvit? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Bangkok Ploenchit Sukhumvit

Property: Novotel Bangkok Ploenchit Sukhumvit
Address: 566 Ploenchit Road | Lumpini, Patumwan, Bangkok 10330, Thailand (Formerly Novotel Bangkok Fenix Ploenchit)
Location: Thailand > Bangkok
Amenities:
Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#29 Business Hotel in Bangkok
#30 Spa Hotel in Bangkok
#39 Luxury Hotel in Bangkok
#50 Romantic Hotel in Bangkok
#52 Family Hotel in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Bangkok Ploenchit Sukhumvit 4*
Number of rooms: 370
Official Description (provided by the hotel):
Ideally situated in the heart of Bangkok, our perfect location next to Ploenchit BTS sky train station connects you to all your leisure and business needs in Bangkok, closed to the Central Embassy and easy access to famous Siam Square, Siam Paragon and Central World. The hotel offers 370 modern guestrooms, The SQUARE Restaurant for all-day-dining, 24-Hour Room Services and Dee Lounge & Beer Garden. Novotel Bangkok Ploenchit Sukhumvit also features free Wi-Fi internet access in every guestroom and over the public area, outdoor swimming pool and In Balance Fitness Center. The hotel blends exceptional service with superb facilities, providing guests with memorable experiences on every visit. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Orbitz, Expedia, Booking.com, Ctrip TA, Hotels.com, Agoda, Hotwire, Cancelon, Evoline ltd, Priceline, TripOnline SA, HotelQuickly and HRS so you can book your Novotel Bangkok Ploenchit Sukhumvit reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Bangkok Fenix Ploenchit Hotel Bangkok

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing