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“Fantastic!”

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Novotel Bangkok Ploenchit Sukhumvit
Ranked #39 of 883 Hotels in Bangkok
Certificate of Excellence
Reviewed September 30, 2012

My husband and I recently stayed here for two nights and we were blown away with the quality of this hotel. From the minute you walk in the service starts, your bags are unloaded from the taxi and taken to your room for you. The check in was quick and the staff very friendly. The room was amazing, massive room with a king size bed, tv, table, chairs, clean bathroom with large shower and separate toilet. The view from the window was awesome at night time, we stayed on the 21st floor.

The staff are very helpful and go out of their way to assist you, getting taxis, making phone calls and giving directions and advice. The buffet breakfast is very varied and offers something for everyone, western or asian delights are on offer.

The location of the hotel is great, right next to the BTS station and close to MBK, markets and the main train station. Distance from the airport is convenient also, about 40 mins when it is not peak hour.

I will definitely stay here again next time I visit Bangkok.

  • Stayed: September 2012, traveled as a couple
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Thank Krish B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBFP, Resident Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this reviewResponded October 12, 2012

Dear Guest,
Thank you for taking the time to complete your review on TripAdvisor and giving us your feedback on your recent stay with us.
We are glad to learn that you had a pleasant stay and enjoyed our rooms level of comfort and hotel location.

Your satisfaction on our Breakfast offer is noted and your compliments will be passed on to our team in order to keep up their level of standard and quality.

We are looking forward to welcoming you back to Novotel Bangkok Ploenchit Sukhumvit.

Yours Faithfully - The Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,739 - 2,745 of 3,964 reviews

Reviewed September 30, 2012

i really enjoyed the hotel it was very clean and its location was good and the money i paid its resonabale, the room was fantastic i enjoied the bathroom, i want once to the pool and it wsa nice but i didnt spend so much time coz it was raining, the only problem i had it was the smooking smile in my room and the smile was sick to the room and the frinuatures, but i was happy of the good service and the staff ware outstatnding.

  • Stayed: September 2012, traveled as a couple
    • Value
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1  Thank hassansharif
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBFP, Resident Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this reviewResponded October 12, 2012

Dear Guest,
We would like to thank you for choosing to stay with us at Novotel Bangkok Ploenchit Sukhumvit during your recent visit to Bangkok and for sharing your appreciation with us.
We are delighted to learn that you had an excellent stay with us and particularly value our hotel room design and cleanliness.
It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Novotel Bangkok Ploenchit Sukhumvit.

Yours Faithfully - The Hotel Management"

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Reviewed September 28, 2012

We stayed in NOVOTEL BANGKOK PLOENCHIT during September 2012. The room we stayed (on Level 8) has the strong sewage smell from the toilet, it was really awful. The ventilation / air refresher did not improve the smell at all.

However, the breakfast buffet and the lobby services were good - thus giving it "Average". Otherwise will be rated as poor.

  • Stayed: September 2012, traveled as a couple
    • Value
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Thank Rose L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBFP, Resident Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this reviewResponded October 17, 2012

Dear Guest,

We sincerely appreciate you taking the time to complete your review on TripAdvisor and giving us your feedback on your recent stay at Novotel Bangkok Ploenchit Sukhumvit.
Your comments are very important to us to further improve our standards. It is with sincere regret we read your unsatisfactory experience due a strong sewage smell. We believe that it is an isolate case and would appreciate if you could contact us directly as we would need the room number to proceed with the investigation. Your comments regarding our buffet experience have been passed on to our Food and Beverage team for further actions and improvements. Please receive our sincere apologies for the disagreement you have faced. In order to redeem you trust and provide you with a totally new experience, we would like to offer you a one night complimentary stay in a superior room at your next visit.
Please feel free to contact me at the following email: H7176-gm2@accor.com.

Yours Sincerely - The Hotel Management

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Reviewed September 28, 2012

  • Stayed: September 2012, traveled solo
    • Value
    • Location
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Thank wilson_tan521
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
NBFP, Resident Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this reviewResponded October 12, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed September 28, 2012

  • Stayed: September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Nicky5595
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
NBPSH, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this reviewResponded October 9, 2014

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Reviewed September 28, 2012 via mobile

We stay at novotel ploenchit for 3 nights and book for 2 king size room
Arrived from phuket at apx 4pm at novotel, check in was very quick and we stayed at 22nd floor which is great view from our rooms

Location fantastic
So close to anywhere
Its beside the Ploenchit BTS so within 5 mnts walking to the station you can travel anywhere

Because we bring our mother and a baby we choose the taxi to drive anywhere, once again thanks for the location and helpfull staff that we can travel with taxi even to grandpalace and cathucak only lesser than 150bath ($5.)

Taxi is easy to get and make sure that you asking the hotel staff to book it as by meter
Or negotiate the price for you.

Overall if you want to spend your holiday at bangkok i would like to recommend you to stay Always at NOVOTEL PLOENCHIT

And by the way breakfast was cheap reasonable and delicious


Two thumb for this Novotel



  • Stayed: September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Ants1105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBFP, Resident Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this reviewResponded October 12, 2012

Dear Guest,
We would like to thank you for choosing to stay with us at Novotel Bangkok Ploenchit Sukhumvit during your recent visit to Bangkok and for sharing your appreciation with us.
We are delighted to learn that you had a great stay with us and particularly value our hotel service while being in a great location.
It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Novotel Bangkok Ploenchit Sukhumvit.

Yours Faithfully - The Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 27, 2012

We didn't expect much due to the cost of this hotel but were pleasantly suprised when we arrived, this is a very professional hotel and obviously very well managed.

Highlights:
- Spacious rooms, very nice bathroom.
- Well appointed gym
- Fantastic breakfast with a large range to satisfy all tastes.
- Location next to the Skytrain, only one stop to Chitlom and a quick walk to the big malls.

Lowlights:
- Needs complimentary Wifi

Room Tip: Get a room on a higher floor, you get great views of Bangkok which spralls out in all directions.
See more room tips
  • Stayed: September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SimonCullen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBFP, Resident Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this reviewResponded October 12, 2012

Dear Guest,
Thank you very much for your recent visit at Novotel Ploenchit. We are pleased to read that you had an enjoyable stay with us and that you value our hotel location, hardware and our Breakfast buffet at The Square restaurant. Your feedback are encouraging as our guest’s satisfaction is our primary concern to ensure our guest will select us back as their preferred venue.
We hope we will have the pleasure of welcoming you again.

Yours Faithfully - The Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Bangkok Ploenchit Sukhumvit

Address: 566 Ploenchit Road | Lumpini, Patumwan, Bangkok 10330, Thailand (Formerly Novotel Bangkok Fenix Ploenchit)
Phone Number:
Location: Thailand > Bangkok
Amenities:
Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#27 Spa Hotel in Bangkok
#29 Business Hotel in Bangkok
#36 Luxury Hotel in Bangkok
#50 Romantic Hotel in Bangkok
#52 Family Hotel in Bangkok
Price Range: $104 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bangkok Ploenchit Sukhumvit 4*
Number of rooms: 370
Official Description (provided by the hotel):
Ideally situated in the heart of Bangkok, our perfect location next to Ploenchit BTS sky train station connects you to all your leisure and business needs in Bangkok, closed to the Central Embassy and easy access to famous Siam Square, Siam Paragon and Central World. The hotel offers 370 modern guestrooms, The SQUARE Restaurant for all-day-dining, 24-Hour Room Services and Dee Lounge & Beer Garden. Novotel Bangkok Ploenchit Sukhumvit also features free Wi-Fi internet access in every guestroom and over the public area, outdoor swimming pool and In Balance Fitness Center. The hotel blends exceptional service with superb facilities, providing guests with memorable experiences on every visit. ... more   less 
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Also Known As:
Novotel Bangkok Fenix Ploenchit Hotel Bangkok

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