The hotel location is not perfect, but you could expect it for the price.
The room itself is fine, A bit boring, but large with good bathroom, tv, minibar and etc.
The stuff service is HORRIFIC. Starting at the reception, no respect at all. When there was a problem with the internet, I reported it, and instead of even listening to my requests one of the managers was texting via phone and doing glances and smiles at other stuff members. That was so disrespectful and annoying(((. And it was happening not just once. He even made me cry one time (!)
Apart from this room service was not regular, I had to go dow to reception and remind to clean my room.
When it comes to restaurant downstairs, the food itself was ok, but the prices on same food was changing from time to time for no reasons. A little disappointing..
At the end of my stay, when I asked to see the manager or any other responsible person, so I could give him a comment on my stay, I was told he had a day off (I stayed there 5 days, and on the 2nd day was trying to make a complaint, he was already having a "day off"). So I was promised he would contact me via email.. which of course he never did.((
Overall, If you want to have a stress free stay in Bangkok, do NOT go to this hotel
- Official Description (provided by the hotel):
- ZINIZA - A boutique service apartment comprised of 57 luxurious rooms, integrating international standard design in contemporary style for comforts and deluxe modern day living. We offer simply the best and ensure our guests an impeccable premium service through our elegant facilities to meet every guest needs suited for business or leisure traveling. Situated in the heart of Bangkok and close to the capital's finest shopping malls, eateries, and famous sightseeing spots, such as the Chatuchak Market, our guests will find what one of the world's most exciting cities has to offer. Our well trained and warm-hearted staff is also dedicated to providing an excellent high quality service that will leave our guests a memorable and pleasurable experience at ZINIZA The Gallery Restaurant "Healthy Thai Halal Food" A trendy restaurant and bar ideal for lunch, dinner and special occasions the Gallery Restaurant & Bar invites you to savor our modern and fresh interpretation on Arabian and Traditional Thai cuisine in an elegant and exceptional ambiance. Approved by the Halal Association, our chef focuses on the finest taste and quality of food for each of the sumptuous and delectable dishes, including premium steaks, signature salads, and vegetarian specialties with savory cuisines inspired by Middle Eastern, Indian, and Asian cuisines. ... more less
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