The communication by email to book this tour was very easy. We were picked up at the hotel on time for our tour. First we were taken to the Golden Buddha temple which was amazing, then on to the reclining Buddha. Our guide spoke really good English and was very knowledgeable. We also visited the Grand Palace and Emerald Buddha Temple. It was an extremely hot day but they kept us cool with plenty of water and cold towels. We also had a trip on a long tail boat along the river and saw some local life. We were only in Bangkok for the day before joining a cruise. This tour suited us fine as we saw all the highlights of Bangkok, something we wouldn't have been able to do on our own. Also the price was very reasonable as it included all the entrance fees.