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“Needs an improvement”

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Shama Sukhumvit Bangkok
Ranked #49 of 1,189 Specialty Lodging in Bangkok
Certificate of Excellence
San Francisco
Level Contributor
54 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Needs an improvement”
Reviewed October 22, 2011

We stayed twice in October. Actually room per se is OK, spacious and clean enough. Especilly washer and dryer was nice. However, the staffs and amenities needs an improvement. Our second stay we arrived on 3PM, the front desk said, "Room is not ready, wait for 30 minutes." Well, we wait if we arrive on 1 PM, but not on 3. I talked the front to change to available room, reluctantly he changed for us. Room, we need a box of Kleenex tissue, I asked front desk, they don't have one. OK, then extra roll of toilet tissue, can we have? The front desk said the staff deliver to the room immediately. Well no one comes to bring a toilet tissue. I'd like to ask a manager, do we need to bring a box of Kleenex every time we stay in Shama? The room key, it needs a key case with hotel name and address on it, even better with a map. They just give us a plastic, not many taxi driver knows Shama. Overall, please think as a hotel guest, not for your convenience. One more thing I like the back door , goes straight to soi Nana.

Room Tip: higher room is less noisier
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  • Stayed October 2011, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank Sabaitraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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536 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (132)
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Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 17, 2011

Great location, conveniently close to the trains. The staff are also great; it's obvious they place a lot of importance on guest satisfaction. Totally enjoyed my stay there.

  • Stayed July 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank mybobtail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gold Coast
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 12, 2011

Our family of four had a week in two bedroom apartment. We had a high room which was really quiet. Breakfast was good, limited hot choices but much fresher than other places with broad choice and plenty there. Kids adored the gym and rooftop pool was completely awesome.
Staff really spoiled us, cool lemongrass towels and checkin drinks, always doors and lifts opened with grace.
Once a week the hotel has an activity. We were lucky to join a very small group of guests and were taken market shopping, then to penthouse for a fantastic cooking class and lunch, all for free. Great bonus!

Room Tip: Ask for high room for quiet and facing soi 2 as soi 4 is rather dodgy.
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  • Stayed September 2011, traveled with family
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kyliediamond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 3, 2011

The newest best place to stay in Bangkok without question
Very Well run , New modern Clean and Central .Great Staff.
Nice city views from Balconies

Room Tip: Get a high floor room for the views
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  • Stayed September 2011, traveled on business
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    • Cleanliness
    • Service
Helpful?
Thank floodric
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed September 30, 2011

The location is great. The room is clean and nice with good design.I'm very happy to stay there. I look forward to come back and stay there again.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SupraneeJane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
1 review
Reviewed September 29, 2011

Excellent stay with Shama Sukhumvit Bangkok!! Convenient location to train station.. eateries.. drinks... massages.. spas ..., spacious and clean apartment, fantastic rooftop pool, great breakfast spread (which I could eat more..), helpful staff... Thank you for making my stay such a memorable one!!

  • Stayed May 2011, traveled with friends
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank nic_cheng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lecco, Italy
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 23, 2011

Great service, the spectacular rooftop pool, clean and spacious rooms, immediate availability of staff, may be enough?

  • Stayed August 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lucasca81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shama Sukhumvit Bangkok

Property: Shama Sukhumvit Bangkok
Address: 39 / 1 soi Sukhumvit, 2 Sukhumvit Road, Bangkok 10110, Thailand
Location: Thailand > Bangkok > Sukhumvit
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #49 of 1,189 Specialty Lodging in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Shama Sukhumvit Bangkok 4*
Number of rooms: 90
Official Description (provided by the hotel):
A celebration of modern living coupled with Shama’s reputable signature service and renowned Thai hospitality. Shama Sukhumvit Bangkok offers 90 contemporary serviced apartments located in a prestigious residential area amongst fashionable restaurants, stylish shopping and the central business district with nearby access to the BTS skytrain and Bumrungrad International Hospital.This unique “resort within a city” meets the refined standards of business and leisure travellers alike. Tropical gardens awash with flora and fauna combined with contemporary furnishings, extensive clubhouse complete with rooftop swimming pool, fitness centre, kids area, yoga and meditation rooms make this property a true retreat from the bustle of the city. ... more   less 
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Also Known As:
Shama Sukhumvit Bangkok Hotel Bangkok

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