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Reviewed September 12, 2012

Stayed three nights here and enjoyed the large comfy rooms, free water and chips (crisps!). In room coffee maker and tea which was great and the a/c was cold.

The location: if you want to check out the Grand Palace and Khao San Road, this place is in a spectacular location. Grand Palace main entrance is about 10 minutes away and Khao San about 15 minutes by foot or 100 baht by Tuk Tuk. We went to Khao San for the cheap street food and beer almost every night and the area you have to walk through to get there, while dimly lit, didn't feel dangerous. For other attractions this might not be the best location and taxi drivers did have trouble finding it -- many, once they saw the card with the directions written in Thai, would shake their heads and drive off... eventually, we would find someone to take us back but it was trying at times.

Staff: I think the staff was good overall but there was a miscommunication between the front desk and our taxi driver which cost us a little extra to get to the airport. This probably could have been avoided if we had remembered to ask for a receipt from the front desk when we pre-paid our 500 baht taxi ride to the airport but c'est la vie.

Overall, we were pretty happy with this hotel but had we not liked visiting Khao San Road so much we might have opted for a different location.

Room tip: The hotel used to be a school so it seemed to us that most of the rooms were the same but we were in 216 (second floor) and that block seemed great.
Date of stay: September 2012
  • Trip type: Traveled as a couple
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1  Thank hooliganpete
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed September 9, 2012 via mobile

We booked this room the morning of our first night there. We were staying at the famed Novatel right by BKK airport before this where they nickel and dimed us. The staff was so kind to us at Nakorn! They were so welcoming and helpful from the moment we arrived. It is our first trip to Thailand and it was nice to feel safe. The rooms are super cute, the grounds are well kept with koi and all, and our things were safe in the room while we shopped for over 3 hours. The room was very clean with no charge for an extra bed or wifi. This hotel is also very close (within 15 min walk) to Wat Pho and Grand Palace. Not to mention the guy at the front desk gave us helpful dinner, shopping, and attraction directions. We booked a second night right away! The only bad thing I can possibly say is that I am not a fan of the whole shower next to the toilet area thing. The only reason I didnt care is because the bathroom was immaculately clean. This hotel has a boutique feel. Definitely stop here! They will treat you right!

Date of stay: September 2012
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Thank Alexandra S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 20, 2012

Pros:
clean, nice grounds, close to old city

Cons:
unhelpful front desk staff, couldn't get taxi drivers to take us to the hotel

This hotel is close to the old city, which makes it convenient if the only thing you are going to do is walk. The location to Grand Palace and Wat Pho is walkable but can be miserable in the hot humidity. The room itself was large and clean. The air conditioning worked well and the room was comfortable. Unfortunately though the hotel does not have an elevator and walking up three or four flights of stairs can get old after a day of walking in the humidity. The grounds of the hotel itself are very nice with a Koi pond and well groomed foliage. The breakfast provided was what you would see in most budget hotels but was a buffet so you could fill up if you want. BEing jet lagged, we slept pretty well but the beds were probably the hardest we slept on during our entire trip to Asia.

The two biggest hiccups though were the hotel front desk staff and the location. I've been to Bangkok before and had a wonderful experience with helpful Thai people... this hotel was not the case. The front desk staff spoke little English and couldn't answer some of our basic/common questions (i.e. where to go for dinner, where to get a Thai massage, etc). We were also warned about breaking anything in the room, this included a cost run down of all the breakable items in the room before we had even set our bags down. We inquired about how to get to the floating market and the front desk person wouldn't tell us other than to recommend a tour (which we took his recommendation and were charged double anyone else on the trip AND it was a really disorganized tour group). When we asked for a receipt for the $30 we had paid for the tour, the gentleman at the front desk said "I'll give it to you tomorrow." WE asked for him to at least write on a paper that we had just given him money, and with a look of annoyance, he was able to print out a receipt.

The second issue we had was with the location. Any time we would try to get a taxi or a tuk tuk back to the hotel, we would hand them the business card. I would say about 80% of the time they would look at the location and then turn us down and drive off. It's not unusual in Bangkok for a driver to not know the location of something, but I have never before had to stand on a corner and hail 5, 6, 7, or even 8 different taxi's before finding a driver willing to take us back to the hotel. This made for a miserable time and on more than one occasion we had to walk pretty far back to the hotel because we couldn't find a driver who (after reading the hotel's directions) would take us back. Quite frustrating.

Date of stay: July 2012
  • Trip type: Traveled with friends
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4  Thank sheri k
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thanya H, Manager at Feung Nakorn Balcony Rooms & Cafe, responded to this reviewResponded August 24, 2012

Dear valuable guest,

We are very sorry for bad experience caused by our staff. We will train our staff better for the issue they lack and we hope to be able to serve all our guests the best we can. The staff mention in the review had been called and address on the issue.
And we appreciated your kind review as this would help us improved for the better.

For the location, as we are a new hotel in a new area - though near to the major attractions, Taxi drivers might not know the location immediately but we are very sure that they know how to get to our hotel after reading the direction. Reason for Taxi refusing customer might be that they do not want to go by meters or they only want to get to their frequent place and this is also a problem for local in every area too.

best regards
Feungnakorn management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 9, 2012

This place is literally right across the street from a one temple, and a 10 minute walk from 3 of the top visited temples in Bangkok (the Grand Palace, Wat Arun, and Wat Pho.) The hotel itself seems like an oasis from the busy streets. It's tucked away, behind a coffee shop also operated by the hotel, and has a lovely garden in the courtyard. The rooms themselves are simple, but nicely decorated and clean. The staff are very helpful, and the food at the hotel restaurant is pretty good if you're feeling too lazy to go walk about. If you stay here, make sure you print off a map for the taxi; it is a little hard to find it. Be aware that in this area the taxi drivers really try to overcharge tourists. Insisting on using the meter is a good plan.

Date of stay: August 2012
  • Trip type: Traveled as a couple
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1  Thank ElRandolph
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed July 4, 2012

Lovely, friendly and helpful staff. Walking distance to Grand Palace etc. Very clean large rooms. Adjoining Cafe also great. Take the taxi instructions with you though, most of them don't know where it is. You get a real taste for typical Bangkok neighbourhood. I'd stay here again.

Date of stay: June 2012
  • Trip type: Traveled as a couple
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Thank 3KathyR
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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