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348 - 353 of 703 reviews
Reviewed August 20, 2012

Pros:
clean, nice grounds, close to old city

Cons:
unhelpful front desk staff, couldn't get taxi drivers to take us to the hotel

This hotel is close to the old city, which makes it convenient if the only thing you are going to do is walk. The location to Grand Palace and Wat Pho is walkable but can be miserable in the hot humidity. The room itself was large and clean. The air conditioning worked well and the room was comfortable. Unfortunately though the hotel does not have an elevator and walking up three or four flights of stairs can get old after a day of walking in the humidity. The grounds of the hotel itself are very nice with a Koi pond and well groomed foliage. The breakfast provided was what you would see in most budget hotels but was a buffet so you could fill up if you want. BEing jet lagged, we slept pretty well but the beds were probably the hardest we slept on during our entire trip to Asia.

The two biggest hiccups though were the hotel front desk staff and the location. I've been to Bangkok before and had a wonderful experience with helpful Thai people... this hotel was not the case. The front desk staff spoke little English and couldn't answer some of our basic/common questions (i.e. where to go for dinner, where to get a Thai massage, etc). We were also warned about breaking anything in the room, this included a cost run down of all the breakable items in the room before we had even set our bags down. We inquired about how to get to the floating market and the front desk person wouldn't tell us other than to recommend a tour (which we took his recommendation and were charged double anyone else on the trip AND it was a really disorganized tour group). When we asked for a receipt for the $30 we had paid for the tour, the gentleman at the front desk said "I'll give it to you tomorrow." WE asked for him to at least write on a paper that we had just given him money, and with a look of annoyance, he was able to print out a receipt.

The second issue we had was with the location. Any time we would try to get a taxi or a tuk tuk back to the hotel, we would hand them the business card. I would say about 80% of the time they would look at the location and then turn us down and drive off. It's not unusual in Bangkok for a driver to not know the location of something, but I have never before had to stand on a corner and hail 5, 6, 7, or even 8 different taxi's before finding a driver willing to take us back to the hotel. This made for a miserable time and on more than one occasion we had to walk pretty far back to the hotel because we couldn't find a driver who (after reading the hotel's directions) would take us back. Quite frustrating.

Date of stay: July 2012
  • Trip type: Traveled with friends
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4  Thank sheri k
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thanya H, Manager at Feung Nakorn Balcony Rooms & Cafe, responded to this reviewResponded August 24, 2012

Dear valuable guest,

We are very sorry for bad experience caused by our staff. We will train our staff better for the issue they lack and we hope to be able to serve all our guests the best we can. The staff mention in the review had been called and address on the issue.
And we appreciated your kind review as this would help us improved for the better.

For the location, as we are a new hotel in a new area - though near to the major attractions, Taxi drivers might not know the location immediately but we are very sure that they know how to get to our hotel after reading the direction. Reason for Taxi refusing customer might be that they do not want to go by meters or they only want to get to their frequent place and this is also a problem for local in every area too.

best regards
Feungnakorn management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 9, 2012

This place is literally right across the street from a one temple, and a 10 minute walk from 3 of the top visited temples in Bangkok (the Grand Palace, Wat Arun, and Wat Pho.) The hotel itself seems like an oasis from the busy streets. It's tucked away, behind a coffee shop also operated by the hotel, and has a lovely garden in the courtyard. The rooms themselves are simple, but nicely decorated and clean. The staff are very helpful, and the food at the hotel restaurant is pretty good if you're feeling too lazy to go walk about. If you stay here, make sure you print off a map for the taxi; it is a little hard to find it. Be aware that in this area the taxi drivers really try to overcharge tourists. Insisting on using the meter is a good plan.

Date of stay: August 2012
  • Trip type: Traveled as a couple
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1  Thank ElRandolph
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed July 4, 2012

Lovely, friendly and helpful staff. Walking distance to Grand Palace etc. Very clean large rooms. Adjoining Cafe also great. Take the taxi instructions with you though, most of them don't know where it is. You get a real taste for typical Bangkok neighbourhood. I'd stay here again.

Date of stay: June 2012
  • Trip type: Traveled as a couple
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Thank 3KathyR
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed June 26, 2012

I found the rooms clean and comfortable with a big bed, which was right for myself, wife and one child. The bathroom had beautiful tiles, but the water pressure of the shower was bad. I had to take a long bath every day.

The location was great and everyday we could easily go to the places we wanted to see in the old city. Tuk Tuks and Taxis were always available on the street when we wanted one.

The staff was friendly and there was free internet available in the breakfast area. I ordered food couple of times from the kitchen and it was decent. However, the free breakfast can be improved by adding a few vegetarian options to the set menu.

Date of stay: June 2012
  • Trip type: Traveled with family
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1  Thank Viswanatha Redd... T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed June 2, 2012

If your visit to Bangkok includes the Grand Palace (a 'must-see'), then this hotel represents fantastic value and is within easy walking distance of the Palace/Chao Phraya River and access to Wat Arun etc.

The ancient part of Bangkok is not serviced by BTS or Metro, however, taxis are so cheap (remember to insist on the meter) that it is no problem to grab a taxi to the nearest Metro/BTS Station, and then move rapidly above the congested traffic below on your way to Siam Paragon, Soi Cowboy (if that's your fancy!) etc etc etc in the city centre.

We travel to BKK often, and we will probably make this our new regular hotel. Why? First and foremost, each and every one of the staff work 200% to make you feel absolutely welcome. Any small language difficulties melt away with a little patience and a smile. It was my birthday during my stay, and the staff presented me with a hand-made Birthday Card, with every staff member having valiantly written good wishes in English inside. It must have taken some of them an hour.

Our room was spotlessly clean, and the bed very comfortable. I have included photos of the Room Service Menu etc below. Every last detail is thought of. Complimentary Coca-Cola, chips etc are available in your room on arrival.

The hotel is actually a 2-year-old conversion of an old school. They have done the conversion very nicely, and a shaded carp pond adjacent to the outdoor bar provides a serene spot to rest at the end of the day and talk about the day's adventures. Beer is available always, but for cocktails, you may have to wait until 6 or 7 pm when the cocktail-maker is on duty (unless you can sweet-talk your way into making your own) .....

Breakfast was delicious, and although expensive by Thai standards (200 baht), there is not a blink of an eyelid if one of your party is actually The Hulk and wants to go through the breakfast menu twice. No additional charge.

Internet stations (2) are provided in the breakfast dining area. The Wi-Fi throughout the hotel was very slow for my laptop and iPad when we visited (both days) (effectively un-usable) - not sure why - others have commented on the good speed. May have just been a one-off.

Parking is available (with security) if you are self-driving.

A Seven-11 is a couple of minutes walk away, and there is no shortage of street Thai food within easy walking distance. The hotel also runs a cafe (we didn't even enter it as we found the outdoor area too enticing to bother) - but that is air-conditioned so if you find the heat of Bangkok a little too much - the cafe would offer additional respite.

If Wats and Buddhist culture are of interest to you, rather than Night-clubs/movie theaters, then consider staying here. You'll feel super-welcome, you'll sleep like a baby, and you'll be right in the middle of one of the most ancient parts of Bangkok with sights to set your camera's digital storage device on fire .....

Room tip: We stayed in Room 216 and no complaints!
Date of stay: May 2012
  • Trip type: Traveled as a couple
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5  Thank fergusp2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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