We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Aloft Bangkok - Sukhumvit 11
Nearby Hotels
The Peninsula Bangkok(Bangkok)
$190
Hotels.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$128
$107
Hotels.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$207
$165
Hotels.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$186
$157
LeMeridien.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$133
$113
Booking.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
$125
$121
Oriental Residence
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$54
$51
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$109
$98
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$225
$214
Travelocity
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Paragon Inn(Bangkok)(Great Value!)
$54
$21
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
Reviews (2,602)
Filter reviews
2,602 results
Traveler rating
1,042
1,092
319
82
67
Traveler type
Time of year
LanguageAll languages
More languages
1,042
1,092
319
82
67
Show reviews that mention
All reviewswxyz barbed suppercluburban roomcrave restauranttuk tukfunky hotelspg membernana bts stationbars and restaurantsfour pointsnight lifew hotelcoffee machinehigh floorstreet foodrooftop poolearly check
FilterAll languages
Updating list...
1,376 - 1,381 of 2,602 reviews
Reviewed February 11, 2014

I picked this hotel after visit hotel website. Love the animation which allow you to see how the room look like. The allocation is great. A lot of activities and tourists near by. The check in/out is ok. People is helpful and friendly. However, the Hotel restaurant is closing during my visit. I will return again.

  • Stayed: January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Wichak P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AloftBangkok, Marketing Communications Manager at Aloft Bangkok - Sukhumvit 11, responded to this reviewResponded February 13, 2014

Dear Khun Wichak P,

Thanks for your time to write this comment. We are much appreciated that. We are very delighted to hear that you love our website and our talent treated you well during your stay! We would like to sincerely apologize for the restaurant closure. We look forward to welcoming you again. Take care!

Live Life Aloft,
Natsinee K.
Marketing Communications Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 6, 2014 via mobile

i ve been travel around the world... i m spg member , i trust this brand. so i choose this hotel. this one is a worse choice. stuff cant speak good english. slow work. no greeting , the most worest part is the shower. when u open the door. turn on the shower. the cold water just come out on ur arm , entire arm.

dont stay here. its not worth the price. there r so many hotel with the same price let u feel warm and easy.

╰_╯╰_╯╰_╯╰_╯╰_╯

Stayed: February 2014, traveled with family
1  Thank 694gracef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AloftBangkok, Marketing Communications Manager at Aloft Bangkok - Sukhumvit 11, responded to this reviewResponded February 14, 2014

Dear 694gracef,

Thank you for your time to write this feedback. Please accept our sincere apology for all unsmooth experiences during your stay. We are quite surprised to read your comments actually because we always warmly welcome all guests, especially our SPG members. We have implemented the English and the service standard trainings continuously every month in the hotel to ensure that our talent will be able to communicate and service our guests well. We also have requested our engineering team to focus more on the water condition although they already have the daily maintenance program to check. We undoubtedly value your comments in all points, and we will do our best to solve all mentioned issues. We hope to have another chance to welcome you back again.

Live Life Aloft,
Natsinee K.
Marketing Communications Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 4, 2014 via mobile

Great location, lots to shop and eat in the area. Sukhumvit is filled with tourists and amenities to service them. The BTS is very close and the area has lots of taxis available if you want to explore other parts of city.

Rooms are tight but comfortable. Everything is kept very clean per Starwoods normal standard.

Stayed: February 2014, traveled with friends
1  Thank MariaPuraVida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AloftBangkok, Marketing Communications Manager at Aloft Bangkok - Sukhumvit 11, responded to this reviewResponded February 13, 2014

Dear MariaPuraVida,

Thank you for this feedback to us. Aloft Bangkok - Sukhumvit 11 is surrounded by many good restaurants, bars and clubs as you experienced. We are not sure that you tried our free shuttle Tuk Tuk service from/to the hotel and the top street. It would provide more convenience to our guests. Don't miss it in the next time. :)

We hope to have another chance to welcome you and your friends again. Take care.

Live Life Aloft,
Natsinee K.
Marketing Communications Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 3, 2014

Stayed here for 2 nights back in January.

The check-in process is quite slow for 4 of us, as there were only 1 person manning the front-desk. I was the last one to get the room card, I guessed I waited more than 30 minutes. Fortunately there were sofas right opposite the front desk area so we can relax while the front desk people is doing their stuff.

The location is off the main street, have to turn into some kind of alley before we can find the hotel. However most taxi driver is familiar with the location, so there is no worries. As now there is a protest ongoing near the hotel, most of the taxi driver actually took this opportunity to increase the price as there will be traffic building up to avoid the protest area.

The room is a bit noisy from the noise below as I got a room only on the 15th floor. The night life around that area is very lively. Music blasting away late into the night, even after 12 midnight. The design is same like normal Aloft rooms. Functional, with basic amenities given, and iron/ironing board and also hair dryer. 2 bottles of water given daily, which is little. But the Aloft concept is to buy more from the 24 hour re-fuel stall at the lobby if you need more. The bed is a bit on a hard side. And the alarm clock which comes with the iPhone charger, could not charge my phone, for some unknown reason.

During the morning rush to work, to get a taxi is tricky as most of them will request for a flat rate as the protest is on-going. And most of the taxi queuing outside is likely to be part of the same gang, charging us 400 baht to travel to a place which can reach around 250 baht with meter. If you do not take their service, they will ensure you can't take other service because they will tell all other taxi drivers in Thai not to use the meter for us. We had to walk further to get a real taxi that uses meter.

We wanted to take the complimentary tuk tuk to Na-na BTS station (which is the nearest to the hotel) but the complimentary tuk-tuk is already out and won't be back until 30 min later. Guess it is bad luck for us.

Room Tip: High floors to escape from the noise below.
  • Stayed: January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank kons168
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AloftBangkok, Marketing Communications Manager at Aloft Bangkok - Sukhumvit 11, responded to this reviewResponded February 14, 2014

Dear Kons168,

First of all, we would like to thank you for all constructive detailed feedback. We are much appreciated that. It is very useful information to improve our service based on your comments. We feel terribly sorry for entire inconvenience occurring during your stay. Normally, our check-in time would not take long time. We are investigating this point with the team now. We will definitely pass your valuable comments to our top management team to find the best possible solutions for all concerned areas, especially the operating hours of Tuk Tuk. Actually, we do provide two Tuk Tuks to service our guests to/from Nana sky train station, Sukhumvit subway station and Terminal. Traffic in Bangkok is pretty bad, so that was the reason why it took half an hour to come back to the hotel. It is, however, a certain period of time.

Our Engineering team has the regular maintenance schedule to check all equipments in the guestrooms and public areas to ensure that they are useable well. We always have the record about the maintenance. Please accept our apology for this missing part of the iPad docking station. We would accept that the taxi issue is one of our most challenging areas. As you are aware, we cannot control taxi drivers although we have tried to assist our guests. We are still working on the solution.

Please be assured that we will do our best to deliver the high service standard to our guests. We hope you could grant us another chance to warmly welcome you again in this hotel. At the meantime, take care.

Live Life Aloft,
Natsinee K.
Marketing Communications Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 2, 2014 via mobile

Great hotel, great location and good service.

Would recommend for folks who are there to party, drink and chill more as there are lots of night life around the hotel. Fortunately, we got a high floor room recommended by other reviewers so we weren't affected by the noises from the streets. The curtains at our room was not that well designed and light comes in at the edges. For the ladies, best to bring your own shampoo and conditioner too. The hotel provides a dispenser with "shampoo & conditioner" 2 in 1 liquid which can be quite troubling for folks with long hair.

If you ain't backpacking, take a taxi there from airport as it's deep in soi11. Ask for the meter and highway. Highway charges totals 75baht now. Our meter was around 220baht.

Stayed: January 2014
1  Thank Ching3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AloftBangkok, Marketing Communications Manager at Aloft Bangkok - Sukhumvit 11, responded to this reviewResponded February 6, 2014

Dear Ching3,

First of all, thanks for your time to write this review. Our hotel is located in the heart of business and entertainment area, so you can find many good restaurants, bars and clubs around the street. We trust you liked it! :) Let us apologize for the curtain. We already asked our Re:fix team to check this issue and fix it if possible. We look forward to welcoming you back here again. Take care.

Live Life Aloft,
Natsinee K.
Marketing Communications Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews