From check in through baggage, pool and management really bad, unfriendly and unprofessional service.
Not handicapped friendly.No recognition of SPG members.
Lots of smiles that mean nothing.
Because they are busy they really do not care and management support the bad attitude.
Anywhere else but I am certainly less likely to use an SPG hotel , if this is how they train staff.
- Official Description (provided by the hotel):
- Aloft Bangkok managed by Marriott International is a distinctive select, modern, fresh & fun, offering a new twist in travel for travellers craving for a unique experience. Appealing to on-the-go and in-the-know travellers, Aloft Bangkok - Sukhumvit 11 is a preferred choice for the perceptive corporate and leisure traveller. All 298 Aloft guestrooms and suites feature the latest plug and play media technology and, along with all public areas, are equipped with high speed broadband and/or wireless internet access, free of charge. Whether you're settling in or zipping out the door, you'll find a host of helpful standard amenities to customize your experience. Revel in the trendy restaurant and entertainment area, that is Sukhumvit Soi 11, while still being within arm's reach of commercial and shopping areas. Easily accessible, with Nana BTS Skytrain Station only 5 minutes away, our open loft-inspired layout gives our guests the space to get up and a-go-go. With Crave Wine Bar & Restaurant, Re:fuel, (grab 'n' go cafe), W XYZ bar and Splash, our zones are always abuzz with energy and action - an ideal place to be for Gen Y travellers.Catering for our savvy travellers' needs, Tactic and Ex:change provides 6 stylish meeting rooms and pre-function space covering 350 sq.M., All decked out with state-of-the-art audio visual and offers natural light or nightlife concept to ensue your meetings will be the talk of the town. Aloft Bangkok - Sukhumvit 11 offers jet-setting style at a steal and brings urban cool to unexpected places, where anything can happen: energy flows, personalities mingle and opportunities abound. ... more less
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- Also Known As:
- Aloft Bangkok - Sukhumvit 11 Hotel Bangkok