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“My Starwood Bangkok review #4”

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Four Points By Sheraton Bangkok, Sukhumvit 15
Ranked #89 of 859 Hotels in Bangkok
Certificate of Excellence
Belgrade, Serbia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“My Starwood Bangkok review #4”
Reviewed January 2, 2012

Four Points is a new hotel in Soi 15, just around the corner from Asok BTS station and Sheraton Grande and Westin. It is a brilliant alternatives to it's much more expensive siblings. I was afraid it would be to far away from the BTS, but it's literary only 5 min walk to the station.

The rooms are nice and comfortable, not as luxurious as Sheraton, but very good value for money. I did not try the breakfast, but had lunch in the lobby level restaurant, where they served a good selection of different international food, even good Indian.
Rumors says their American Bar is a good place, with generous happy hour offerings.

Next to the hotel is Terminal 21, a new shopping mall with more than a hundred cafes and restaurants.

All in all, this is a hotel I truly recommend, especially if you want to stay centrally in the Sukhumvit area. The price/quality ratio is some of the best you get in Bangkok.

  • Stayed December 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gsomby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jlwatton, Director of Sales and Marketing at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this review, January 16, 2012
Hi Gsomby, Thank you for taking the time to review our hotel, we are delighted to receive such positive comments along such a detailed review of the facilities offered at the hotel and in the surrounding area, including the new fantastic shopping centre called Terminal 21. One of the promises of the Four Points brand is to offer good value for money and it is always nice to hear that guests feel they have received brand promise. Once again, we sincerely thank you for staying at Four Points by Sheraton Bangkok, Sukhumvit 15.

Best regards
Janine Watton
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (310)
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Kelowna, Canada
Level Contributor
181 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed January 1, 2012

Stayed here for 2 nights, and it was great! Very clean and new and very close to everything you need. The pool is a nice area and the AmBar was great for New Years eve! Bo did an excellent job organizing the event.
Rooms are spacious, very nice bathroom. Beds were very comfortable, and they offer everything on the television if you feel like watching tv in bed.
It was a perfect way to start my trip to Thailand!

Room Tip: Shop around for a good deal on the hotel.
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  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AngelCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jlwatton, Director of Sales and Marketing at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this review, January 16, 2012
Hi AngelCanada, Thank you so much for taking the time to post your review and for also highlighting one of our staff members, i will be sure to pass this review on to Bo on your behalf. We are delighted to hear that you had a great stay across your holiday. Thank you again for your wonderful comments and we hope to be able to see you back at Four Points in the near future.

Best regards
Janine Watton
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
HK
Level Contributor
153 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed December 30, 2011

We stayed at this hotel and took advantage of their great promo for their 1st Birthday.

The hotel rooms was quite big with two queen-sized bed. The location was good as we walked from the backdoors to Terminal 21 with a good food court on the 5th floor and Sukhumvit road/Asoke station is literally only steps away as well as a 24 hour McDonalds if you're desperate for a burger.

I think if you can get a good rate for this hotel, the price and location can't be beat.

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hkfornow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jlwatton, Director of Sales and Marketing at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this review, January 16, 2012
Hi HKfornow, Thank you for taking the time to post a review on our hotel, it is great to hear you enjoyed your stay with us in December and were able to take part in our 1st Birthday Celebration specials. We look forward to welcoming you back and thank you for your positive comments. Thank you for staying at Four Points by Sheraton Bangkok, Sukhumvit 15 a place where you can feel free to be yourself.

Best regards
Janine Watton
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ho Chi Minh City
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed December 28, 2011

Stayed at the Four Points on Sukhumvit 15 earlier this year and we went back again in July. We like this hotel cause everything is just so easy and fuss free. Every single communication in the hotel is just to the point with simple to understand language.

Love the room design with the Thai touch, fairly spacious and everything is a clean line. I do love baths and the bathtub that they have is long and deep which suits me as I am a pretty tall person. On our arrival we have cupcakes in our room, a refreshing touch instead of fruit basket.

The swimming pool is at the roof top but braise yourself for the cold water shock eventhough on a hot day. It will warm up after swimming a few laps. There is also a bar where the pool is an it is quite cool to have a drink there in the evening.

We only had breakfast at the restaurant one morning. Breakfast buffet was fine but we don't eat so much so we tend to go to Wrapped which is a cafe like just at the entrance of the hotel. Cozy little place and more private. They have a waterhole call BeerVault which serves quite a wide selection of beer. The staff informed us that they have beers from round the world.

The location is great right in Sukhumvit road not far in Soi 15. Walking distance to Asoke BTS or Nana BTS. They have a tuk tuk to drive you to the BTS station if you are lazy to walk. There is massage place just outside of the hotel and night stalls.

You can get free internet in the lobby but internet is still chargeable in the room. They should look at offering complimentary internet in this modern age world.

We find this hotel of great value for money and very comfortable to stay in. The staff there are super friendly and polite. We were impressed that they address us by our name instead of Sir/Ms.

Totally recommend people to stay there.

  • Stayed July 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Monchichi_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jlwatton, Director of Sales and Marketing at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this review, January 16, 2012
Hi Monchichi_11, Thank you for your wonderful review and we are happy to receive such positive comments along such a detailed review of the facilities offered at the hotel. The brand style of Four Points is Simple, Uncomplicated, Comfort and based on your review it seems our staff have been able to deliver exactly on our promises as a brand which makes us all very proud and very happy that our valued guests such as yourself have had a true Four Points experience. Once again, we sincerely thank you for staying at Four Points by Sheraton Bangkok, Sukhumvit 15 a place where you can feel free to be yourself. We have passed your great comments on to the team.

Best regards
Janine Watton
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 317 helpful votes
Reviewed December 26, 2011

Very impressed with the Four Points on my recent stay there. The rooms are super comfortable and very good sized. Very much liked the elegant furnishing with light wooden furniture and darker greys and red accents on carpets and walls. The beds are very comfortable with lots of fluffy cushions, and the large work area comes in handy when on business. The large and well equipped bathrooms feature both shower and a large soaking tub - with a sliding door to watch TV while taking a bath.

Service was excellent throughout and extremely friendly. Everybody goes out of their way to be helpful. Staff are obviously very proud to be affiliated with the hotel, and know the product. At breakfast, the young lady serving me proudly pointed out the special breakfast dishes of the hotel and describe them to me. It felt really good to be at the receiving end of this level of service.

Loved the location too, a short walk to the Asoke sky train and metro. Great if you want to go to Chatuchak weekend market as taking the metro from this location is quicker than the sky train (if you do this, get of at Kamphoeng Phet, right in the middle of the market). If you want to eat local, check out the food court in the basement of the new 'Terminal 21' shopping center located in walking distance. Its a mini 'Siam Paragon' food hall and a great find.

Value is outstanding for the quality of room, service and location. Can only highly recommend and will stay there again next time in town.

Room Tip: If you are a Starwood Gold member, you a given a choice of benefits at check-in. As I had booked roo...
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  • Stayed December 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BiBaiLi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jlwatton, Director of Sales and Marketing at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this review, January 16, 2012
Hi BiBaiLi, Thank you so very much for taking the time to write such a wonderful review and especially for highlighting our staff and the great service they provide, we strive to consistently deliver great service experiences such as yours so it is wonderful to hear when all the hard work pays off. I will be sure to pass your comments on to the relevant staff and their department heads on your behalf. As a valued and loyal SPG Gold Member, we know you support many Starwood Hotels, so to receive such great praise makes this review even better. We look forward to welcoming you back very soon. Thank you for staying at Four Points by Sheraton Bangkok, Sukhumvit 15 a place where you can feel free to be yourself.

Best regards
Janine Watton
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Level Contributor
112 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
Reviewed December 24, 2011

I stayed at the Four Points several times since the opening of the hotel in December 2010. The rates are very good for the quality of rooms (DVD player, walk in shower, good size and excellent bed). But as usual there were many problems with the service during the first months. I remember that I once ordered a pizza with extra cheese through room service. Upon delivery I saw that there was no pizza at all so I requested a new pizza. They just took the pizza back put some cheese on top and brought me the now cold pizza back. I complaint in the guest questionnaire about it but no comment from the GM whatsoever. Not the best way to handle that. As well as I got the first 2 times rooms without a remote control for DVD player. But after the first months they improved a lot and now it is a pleasure to stay with them. Breakfast is not bad for the paid money and the location is just perfect.

  • Stayed July 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SAT33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jlwatton, Director of Sales and Marketing at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this review, January 16, 2012
Hi Sat33, Thank you for taking the time to write your review and it is always great to hear that we have been able to fix the issues you experienced in our first months of opening. We appreciate all the feedback we do tak it all very seriously, so it is great to have to re-inforced by guests who return and allow us the opportunity to show the changes and improvements. Thank you so much, we look forward to seeing you again soon.

Best regards
Janine Watton
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
Level Contributor
134 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
Reviewed December 17, 2011

Top notch service, beautiful spacious rooms, a fantastic lobby and amenities -- what more could we ask for?

We've stayed in many Starwood properties over the years, including a number of Le Meridien, Sheraton, and W Hotels. This Four Points had the nicest rooms and best service of any Starwood location we've stayed at yet. Seriously -- the rooms and furnishings and this Four Points made the rooms at most W hotels look small and dated. The hotel was conveniently located to everything in the Sukhumvit tourist area, with easy access to the SkyTrain, which took us anywhere we wanted to go (and easily connected with the airport train and water taxis). The service was top-notch -- check-in was a breeze, and they even escorted us to the elevator.

Room Tip: If you're a SPG member, remember that this is a Category 2 hotel, so it's a fantastic use of...
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  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheInternationalLine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jlwatton, Director of Sales and Marketing at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this review, January 16, 2012
Hi Theinternationalline, Thank you for your wonderful review and we are happy to receive such positive comments especially from our loyal SPG members. I will be sure to pass your comments on to the relevant departments. We look forward to welcoming you back. Once again, we sincerely thank you for staying at Four Points by Sheraton Bangkok, Sukhumvit 15 a place where you can feel free to be yourself.

Best regards
Janine Watton
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points By Sheraton Bangkok, Sukhumvit 15

Property: Four Points By Sheraton Bangkok, Sukhumvit 15
Address: 4 Sukhumvit 15, Sukhumvit Road | Klongtoey-Nua, Wattana, Bangkok 10110, Thailand
Location: Thailand > Bangkok > Sukhumvit
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#53 Family Hotel in Bangkok
#60 Business Hotel in Bangkok
#80 Luxury Hotel in Bangkok
#81 Romantic Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — Four Points By Sheraton Bangkok, Sukhumvit 15 4*
Number of rooms: 268
Official Description (provided by the hotel):
Conveniently located next to the BTS Asok Skytrain and Sukhumvit Metro Station within 5 min walking distance, the Four Points by Sheraton Bangkok provides comfy and affordable rooms and suites, enhanced with various restaurants and bars, swimming pool, gym and complimentary set of four star plus amenities. ... more   less 
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Also Known As:
Four Points By Sheraton Bangkok, Sukhumvit 15 Hotel Bangkok
4 Points By Sheraton Bangkok, Sukhumvit 15

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