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“Misguided guide”

Thai Private Tour Guide
Ranked #2 of 253 Tours in Bangkok
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: 2-3 hours
Owner description: private tour guide in & around Bangkok, Thailand. our experience & knowledge about our country to make your holiday easier, secure, cost-effective and great experience back home
Useful Information: Bathroom facilities, Activities for older children
Reviewed June 20, 2013

I contacted mr. Chob to assist me in putting an itinerary together to see some of the lesser traveled sites and markets in Bangkok. After several emails, an "itinerary" was sent to me with the names of the places I had sent them. No extra detail or additional information was provided by them.
My guide arrived 30 minutes earlier than our scheduled time. Mr. George was friendly and amenable but did not turn out to be much of a guide. We spent a fair amount of time stopping to ask for directions, retracing our steps, or in one case getting off at the wrong stop on a canal boat.
The main skills which were useful to me were as a translator since I do not speak Thai.
The next time I would save my money (2000 baht) and just carry a more detailed phrase book or hire an interpreter and plan the itinerary on my own, which in many ways is what this turned out to be.

6  Thank jellom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thaitourguide, Owner at Thai Private Tour Guide, responded to this reviewResponded June 25, 2013

Dear All,

Thank you very much for all of you kindness and more information about this case as below.

We always alert with our reviews on tripadvisor.com to improve our services and make sure that the customers have had a good experience in Thailand with us as well.

1. We are very sorry to hear that you haven’ had a good experience with us. Of course, we will learn from this experience to improve our services. We love our job and really would like to customers have a great experience back home

2. We always provide a fully itinerary & useful information for our confirmation by e-mail before the customer will be in town. Except some cases such as a very short notice customer, customer couldn’t make up their mind about the itinerary, customer have a very different itinerary than we offer

3. We assigned this job to Mr. George because we believed that he can handle with all types of customers

4. For our customer’s satisfaction policy, we gave a full refund 2 days later. We absolutely don’t want to ruin our customer’s holiday

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (2,787)
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"royal grand palace"
in 149 reviews
"floating market"
in 357 reviews
"ms aom"
in 70 reviews
"railway market"
in 133 reviews
"temple city"
in 55 reviews
"pe pe"
in 39 reviews
"vegetable market"
in 58 reviews
"highly recommend this company"
in 51 reviews
"air conditioned van"
in 44 reviews
"cold towels"
in 47 reviews
"laem chabang"
in 29 reviews
"wat pho"
in 153 reviews
"long tail boat ride"
in 31 reviews
"cruise ship"
in 37 reviews
"thai culture"
in 102 reviews
"elephant ride"
in 50 reviews
"hotel lobby"
in 44 reviews
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2,102 - 2,106 of 2,787 reviews

Reviewed June 19, 2013

This was a perfect way to see a lot of Bangkok in a short period of time. The tour guide was wonderful.

Thank Alleah F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 19, 2013

Thai private tours is the best tour company operating in Bangkok. Pu our tour guide was a fantastic guide and a very lovely person. She spoke excellent English and was extremely informative. We did the Grand Palace and Flower market and a tour along the Klongs. We went on other tours with different tour guides and Thai Private Tours with Pu was far the best and I strongly recommend them to people of all ages. You will not be disapointed

Thank Dannielle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 19, 2013

We really enjoyed having TJ as our guide! He was very professional and gave us excellent information regarding history of the temples, religion, and the city itself. As part of the tour we went to the flower market, saw the main temples, took a boat ride, ate some great Thai food and as a bonus he even brought us to a local grocery store near our hotel so we could pick up some things. If there was anything negative to say about the experience it would be that his English was a bit difficult to understand at times but I would just ask him to repeat and he was happy to do it! We never felt rushed and our guide was happy to take his time showing us everything! He even stopped and showed us how to fold a lotus flower (picked up from the flower market) and present it as a gift in the temples. We took the tour at the beginning of our trip and I would highly recommend doing this. The next day after the tour we felt very confident going out into the city on our own! The Thai people are such friendly people and we never felt unsafe, even walking around at night! The cost for this tour was extremely fair and worth every penny, especially considering the length of the tour (all day 9-5!) and the personal, learning experience you have!!

1  Thank Danielle R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed June 19, 2013

Chob crafted a personal itinerary for my 17 year old daughter and I to get the most out of our single day in Bangkok. The guide he assigned, Miss Pu, was the perfect ambassador to show us the city, railway market, and floating market. I am very glad that I opt to get the car and driver as our list of things to see was aggressive. As we exited each attraction, our large luxurious Toyota van was waiting with chilled drinks and cold towelettes. I would highly recommend this service to anyone who values their time.

1  Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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