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“Great all-round hotel, great location, price, service and value” 5 of 5 bubbles
Review of Legacy Express Sukhumvit by Compass Hospitality

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Legacy Express Sukhumvit by Compass Hospitality
Ranked #307 of 849 Hotels in Bangkok
London, United Kingdom
Level Contributor
602 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 216 helpful votes
“Great all-round hotel, great location, price, service and value”
5 of 5 bubbles Reviewed November 23, 2010

We spent 3 nights here and we really enjoyed it. It has the perfect location, as we often needed the quick, easy options a burger king provides after a busy exploring the city. Having 2 BTS stations close was a big plus, and we would have no trouble staying here again in the future.
The only issue we found was that the bathroom didn't have sufficient circulation, but other than that, it was a really good hotel.

  • Stayed November 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MFC31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LegacyExpress, General Manager at Legacy Express Sukhumvit by Compass Hospitality, responded to this review, November 24, 2010
Dear Khun MFC31,

Thank you very much for taking time to give us the wonderful review.

We love to know that you had enjoyable time and great stay with us at Legacy Express. Moreover, you were happy with our great location which easy access to other interesting places.

Thank you again for your stay and we hope to have you with us once again in the future.

Best regards,

Ms. Nuntaporn S.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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425 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (60)
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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English first
jakarta, indonesia
1 review
4 of 5 bubbles Reviewed November 12, 2010

Very close to BTS, adjacent to the KFC, Burger Kingm mc Donald. And just underneath there is 7Eleven. We are very impressed because the deluxe room with extra bed was filled and replaced with 2 superior rooms.. the superior rooms are very large. staff are very friendly and helpful.. i hope someday we stay there again.. i highly recommend..

  • Stayed October 2010, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank wiebuana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LegacyExpress, General Manager at Legacy Express Sukhumvit by Compass Hospitality, responded to this review, November 14, 2010
Dear Khun wiebuana,

Thank you very much for your great review of our hotel! We are happy to read that you enjoyed our great location, rooms, and that our friendly staff helped to make your stay a memorable one.

We hope to see and serve you again the next time you come to Bangkok.

Best regards,

Ms. Nuntaporn S.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin, Germany
Level Contributor
105 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed November 11, 2010

Stayed 2 nights in Legacy Express Hotel - and I can recommend it with a few minor issues.

Hotel is built new and located directly on Sukhumvit road / corner Soi 1. Sounds noisy, but it isn't, rooms are calm and you do not hear any traffic. You get a keycard for your room, and that is also needed to operate the elevator to your floor. Floor 3 should be designated a non smoking floor, but the first room they offered me was quite smokey from the preoccupant (should not happen), so I went straight back to reception and got another smokefree room. Real kingsize bed (matress a little bit on the hard side), modern furniture (an additonal chair would help though), efficient and quiet aircon, W-Lan for free in room (2 more computers available for guest use in the lobby), 2 complimentary bottles of water every day, free breakfast (that I did not use as on my first morning I missed the 10:30 deadline, and on my second morning I had to leave before 6:30 when it commences), Laptop size electronic inroom safe, storage space in the board could be a little bit more, but ok. LCD TV, Small fridge, unstocked, but that's ok with a 7-11 just located in the ground floor of the hotel to stock it. Bathroom with shower small but well designed. Overall really value for money, and the location is perfect, close to Ploenchit Skytrain station and only 5 minutes walk to where the action is. Hotel is visitor friendly.

So with all these positive comments why do I not give it full points?

Well, the issue with the smokey room was only one. Shower works with good water pressure and is big enough with glass sliding doors, but cannot keep the temparature well, so you have to face that water changes from cold to quite hot or cold in a second (and back) - no idea why - just unpleasant. No portable remote for Aircon, so when you want to adjust you have to get up to the wall mounted unit next to the door. Only 2 pillows on the bed.

Overall very good value for money, will probably return

  • Stayed November 2010, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JuWe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LegacyExpress, General Manager at Legacy Express Sukhumvit by Compass Hospitality, responded to this review, November 12, 2010
Dear Khun JuWe,

Thank you for taking time to write the review about our hotel. We really appreciate that you enjoyed our great location, room, decoration, convenience, and WiFi. Moreover, you feel that our hotel is very good value for money.

We are truly sorry about the unpleasant experience you had faced regarding the temperature of water and smoke smell in the room. Please be assured that your value feedback has been aware and we strive to improve for our significant customers.

Once again, thank you for staying with us. We do hope we will have the opportunity to serve you again in the near future.

Best regards,

Ms. Nuntaporn S.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Level Contributor
86 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 bubbles Reviewed November 6, 2010

Everything about the hotel is perfect - the amazing location, the fantastically affordable price, the overall quality of the room - except one thing: the staff. The reception staff were frankly rather surly and somewhat unhelpful. But they are offset by the wonderful doorman, who is an older gentleman that was so incredibly helpful (he went down the nearby soi to look for a drycleaning store with me!), I just had to tip him extra. The people inside can certainly learn from him! Will definitely stay here again.

  • Stayed October 2010, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Werckmeister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LegacyExpress, General Manager at Legacy Express Sukhumvit by Compass Hospitality, responded to this review, November 7, 2010
Dear Khun Werckmeister,

Thank you very much for sharing your feedback regarding your stay experience with us.

We are very glad to know that you have appreciated the good location, the price, and overall quality of the room at Legacy Express. Your compliment to the doorman will be shared to our staffs as well. However, I am very sorry to hear of your unpleasant encounter with the reception staff. Please be assured that your value feedback will be implemented to improve our quality of service.

Please accept our apologies once again for not giving you the experience you had expected. We hope to be able to welcome you again and have another opportunity to serve you better.

Best regards,

Ms. Nuntaporn S.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris
1 review
4 of 5 bubbles Reviewed November 5, 2010

I was here for a 3 days 2 nights seminar and i stayed in your fabulous hotel during the period. I must say the service is indeed excellent with knowledgeable staff who are always willing to assist and never fails to offer a warm and friendly smile. I will definitely recommend this hotel to short stay business travelers.

  • Stayed October 2010, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Hamsome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LegacyExpress, General Manager at Legacy Express Sukhumvit by Compass Hospitality, responded to this review, November 7, 2010
Dear Khun Hamsome,

It was a great pleasured having you stay with us at Legacy Express. Thank you for choosing our hotel for your business trip. We are very pleased to hear that you have especially appreciated the friendliness and helpfulness of our staffs.

Once again, thank you for giving us the great review and recommending our property to the fellow business travelers. We look forward to welcoming you back in the near future.

Best regards,

Ms. Nuntaporn S.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
singapore
1 review
5 of 5 bubbles Reviewed November 3, 2010

As this is a pretty new hotel, the rooms we experienced were exactly like those we saw on the website. It was clean spacious and bright. The services provided by the staff was also fabulous. The location of the hotel is in close proximity to big shopping areas and town, which is ideal for all tourists. I would definitely recommend this hotel to anyone who is travelling to bangkok for a getaway.

  • Stayed October 2010, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank myorangesocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LegacyExpress, General Manager at Legacy Express Sukhumvit by Compass Hospitality, responded to this review, November 4, 2010
Dear Khun myorangesocks,

We at Legacy Express would like to express our deepest gratitude for your review. We are very pleased to know that you were happy with the hospitality and service provided by the hotel and the staffs.

We do hope to welcome you to stay with us again in the near future.

Best regards,

Ms. Nuntaporn S.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
141 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
5 of 5 bubbles Reviewed November 3, 2010

A 'boutique' type hotel which has just been recently completed - the bedroom and common areas were very nice, the bathroom was large with a great shower. Location is close to a Skytrain station, so getting about is very straighforward, although Sukhumvit itself may not neccessarkly be close to the sights that you may want to see (& getting around BKK without using the metro or Skytrain can be very slow!).

There is a 7-11 downstairs and a range of street food stalls within walking distance (very popular with office workers), so for us the location was good.

The only downside for me was the bar/restauarnt which felt unfinished with a concrete floor and exposed concrete ceiling which was themed as a Moroccan restaurant - not my taste at all. Breakfast was poor, so much so that we skipped it on our second day and ate at a local food stall. I would suggest that the management need to improve these elements if they want to attract the type of guest they are seeking.

  • Stayed October 2010, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mapmanish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LegacyExpress, General Manager at Legacy Express Sukhumvit by Compass Hospitality, responded to this review, November 4, 2010
Dear Khun mapmanjof,

We very much appreciate your comments regarding your stay with us at Legacy Express. We are pleased that you like our hotel and enjoyed staying here. Thank you for highlighting the issue about breakfast in our restaurant. Please be ensured that we retrieve to make it better for our significant guests.

Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better.

Best regards,

Ms. Nuntaporn S.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Legacy Express Sukhumvit by Compass Hospitality

Property: Legacy Express Sukhumvit by Compass Hospitality
Address: 29, Sukhumvit Road | (Front Corner of Sukhumvit Soi 1), Bangkok 10110, Thailand
Location: Thailand > Bangkok > Sukhumvit
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #307 of 849 Hotels in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3 star — Legacy Express Sukhumvit by Compass Hospitality 3*
Number of rooms: 63
Official Description (provided by the hotel):
Legacy Express is one of Bangkok's newest brands, delighting travellers with affordable accommodation in a prime location on Sukhumvit Road, featuring bright, modern rooms fitted with every convenience and comfort. This newly built 3-storeyed low-rise accommodation has just 63 rooms guaranteeing personalised service and attention to detail. Our fully air-conditioned rooms are decorated in rich earth tones and are equipped with the latest in-room technology including wireless internet access and, 32" LCD TVs and an in-room safe. With 24-hour security, wireless internet access in the public areas in addition to two internet stations in the lobby, a restaurant serves a delicious variety of Middle Eastern, Thai, European cuisine and fresh seafood and a 7-Eleven convenience store is also located right outside. ... more   less 
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Also Known As:
Legacy Express Bangkok Hotel Bangkok

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