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Traveler rating
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All reviews coffee club asok station terminal shopping mall big fridge massage places rooftop pool quiet soi family mart nice hotel walking distance soi cowboy small pool definitely stay here again hotel is located convenient location rooms are spacious other hotels
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Reviewed August 18, 2019

My family of 3 had an enjoyable stay here in Dec 2018. Long overdue review but I want to give credit to the team for its great service, especially Johnny who was helpful and always had a smile :)

Thanks Johnny for arranging the Kachanaburi 2D1N trip, which allowed my daughter to experience life in rural Thailand.

My husband and I had possibly the best massage in the massage place directly opposite the hotel. The restaurant directly opposite the hotel served a good tempura, to our surprise!

Like the location too, within walking distance to Terminal 21 mall, but without the noise.

Date of stay: December 2018
    • Value
    • Cleanliness
    • Service
Thank AbadiSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelManagerMaitria, Manager at Maitria Hotel Sukhumvit 18 Bangkok - A Chatrium Collection, responded to this reviewResponded August 18, 2019

Dear AbadiSingapore,

We are proud to learn that you have overall stay experience at Maitria Hotel Sukhumvit 18 Bangkok - A Chatrium Collection.

Your great comments to Khun Johnny will be shared to all our staff to further motivate and inspire them to deliver an even higher standard of service.


Once again thank you for staying with us and look forward to your visit to Bangkok again.

Warm regards,
Tanasak Vanichavit
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 15, 2019

The service at the Maitria is exceptional. You are greeted by friendly able staff who go out of their way to ensure your stay is a pleasant one. Located in a prime location that is quiet and close to all amenities. Highly recommended for groups, families and single travellers.

Date of stay: August 2019
Trip type: Traveled on business
Review collected in partnership with this hotel
Thank peterG4508PN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelManagerMaitria, Manager at Maitria Hotel Sukhumvit 18 Bangkok - A Chatrium Collection, responded to this reviewResponded August 17, 2019

Dear peterG4508PN,

It was our great pleasure to having you here with us at Maitria Hotel Sukhumvit 18 Bangkok - A Chatrium Collection.
Thank you so much for choosing us to be your stay. I am delightful to learn that you all have good experienced and a great stay throughout your time.

We look forward to welcoming again and taking care of you on further occasion you visit Bangkok.


With kind regards,
Tanasak Vanichavit
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 7, 2019 via mobile

Very nice hotel . The staff Chan is polite, friendly and helpful ! He even helped us to call the taxi and carry the luggage . The location of the hotel is good too. Clean room , comfortable suit and there is really nice and beautiful swimming pool .

Date of stay: August 2019
Trip type: Traveled as a couple
Thank KoeyT9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelManagerMaitria, Manager at Maitria Hotel Sukhumvit 18 Bangkok - A Chatrium Collection, responded to this reviewResponded August 8, 2019

Dear KoeyT9,

We are proud to learn that you have overall stay experience at Maitria Hotel Sukhumvit 18 - A Chatrium Collection.

Your great comments to Khun Chan will be shared to all our staff to further motivate and inspire them to deliver an even higher standard of service.


Once again thank you for staying with us and look forward to your visit to Bangkok again.

Warm regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 6, 2019

Why stay anywhere else when the excellent service never changes, the Staffa at the hotel are friendly ,helpful and efficient which matches up the the convenient location in a quiet Soi which is located easily to all amenities Bangkok has to offer and I highly recommend this hotel.

Date of stay: July 2019
Trip type: Traveled solo
Review collected in partnership with this hotel
Thank Mark T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelManagerMaitria, Manager at Maitria Hotel Sukhumvit 18 Bangkok - A Chatrium Collection, responded to this reviewResponded August 6, 2019

Dear Mark T,

It was our great pleasure to having you here with us at Maitria Hotel Sukhumvit 18 - A Chatrium Collection.
Thank you so much for choosing us to be your stay. I am delightful to learn that you all have good experienced and a great stay throughout your time.

We look forward to welcoming again and taking care of you on further occasion you visit Bangkok.


With kind regards,
Tanasak Vanichavit
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 30, 2019 via mobile

Booked 2 rooms for 3nights for family. Great large rooms with good showers - 3 teenagers stayed in one, us in another across the hall. Staff friendly and helpful. TV, fridge and cooking area in each room. Hotel had wifi free and it was quick. Included Breakfast great (Thai and continental options). This was downstairs in the attached Coffee Club restaurant. Free gym and small pool on roof. Hotel secure - room key to activate lift. Numerous eateries within walking distance - restaurant prices comparable to UK. 7-11 within 5mins walk. Skytrain and ‘Terminal 21 mall’ within 10mins walk

Date of stay: July 2019
Trip type: Traveled with family
Thank Reggiereggiereggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelManagerMaitria, Manager at Maitria Hotel Sukhumvit 18 Bangkok - A Chatrium Collection, responded to this reviewResponded July 31, 2019

Dear Reggiereggiereggie,

It was our great pleasure to having you here with us at Maitria Hotel Sukhumvit 18 - A Chatrium Collection.
Thank you so much for choosing us to be your stay. I am delightful to learn that you all have good experienced and a great stay throughout your time.

We look forward to welcoming and taking care of you on further occasion you visit Bangkok.


With kind regards,
Tanasak Vanichavit
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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