I've arrived early in the morning. Spoke to the guy asking if I can keep my backpack at their hostel as I had a half day trip to floating market booked. There was not a single issue with that.
After my half day trip I came back and checked in. Left my staff in the room and went to explore the area. I have met some good people and it was 1am when I got back to hostel.
I wanted to get in touch with my friends back at home so I have tried to connect to their free WIFI. nothing has been found apart of some week signal from pubs located near the hostel, so I went down to reception asking if there's any problem with their connections. The guy didn't really speak english so I took him to my room and show him what my problem is. He told me that I need to wait and he'll sort it for me. Something like 10 minutes passed when I went to see what's going on. I found guy at reception, playing a game on computer. When I asked him what's happening with my issue, he just say that he doesn't know. I have tried to connect near their router and it worked so I suggested that he maybe moves me to other room which is closer to reception because my room was very last on the firs floor. Guy says he needs to call his boss and he did. He spoke to him for couple of minutes and then handed the phone to me. So once again I explained what's wrong and I was really surprised when the guy on the other site of the phone started to swear saying that it's not his problem and that why did I wake him up. At that stage I tried to explain him, that as a owner of hostel, it should be his problem when guests do not get what they pay for. Guy started to be even more rude so I told him that I do not want to stay with them anymore. I asked him to fully refund what i paid for the room as I spend only 15 minutes of the day in it. I was told that he is not going to give me my money back for that night and at that time he was constantly swearing. I hung up, took my backpack and money and I left. The bonus was a rat which passed me by at the reception when I was leaving.
I have really never met anybody like this.
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