This is a beautiful hotel, with all the typical amenities found in St Regis hotels worldwide. From the time you enter the hotel you are ushered to a private check-in desk with very professional pleasant people. I was upgrade to a suite and it was amazing. Elegant, modern decor with a few Thai inspired touches. Bed was very comfortable, bathroom was roomy with a great walk-in shower. Wonderful views overlooking the golf course. Wireless internet in the room was average. There is the St Regis butler service, which I found to be very good. I was offered complimentary laundering and pressing (it is an amenity if you are a platinum member in the SPG program) and it was done quickly (within a couple of hours) and perfectly.
Breakfast in the restaurant was high quality Extensive buffet with selections of everything from the typical made to order eggs to a sushi bar to traditional asian soups. Food was delicious.
Location is great. There is a BTS (Bangkok's above ground subway) stop with entrance conveniently accessible through the hotel. So no need to endure the hot Bangkok sun to get to the BTS.
Service is spotty. This is a relatively new hotel (open for a little over a year) so the staff is still learning. I was given mis-information many times which I found frustrating. However, I did speak to an assistance manager who helped remedy everything. I think once the hotel gets the staff well trained, it will be a great hotel.
Check-out was fast and efficient. You can request a late check-out (up to 10pm!) at no additional cost if you have a late flight. My flight was at midnight, so I was given a 9pm check-out. Just a note, late check-out is based on availability therefore not guaranteed. But I have used this several times and have found that they try hard to accommodate the request.
Bangkok has so many great hotels and I have stayed at many, but I think the St Regis rates in the top 10.
- Official Description (provided by the hotel):
- The magnificent St. Regis Hotel is a paean to timeless elegance, stately situated in Bangkok's most coveted address along Rajadamri Road, the city's key commercial corridor where major corporations and elite financial institutions make their home. ... more less
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- Also Known As:
- The St. Regis Bangkok Hotel Bangkok