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Reviewed April 27, 2019 via mobile

Reasonably close to shopping.
It is a reasonable walk to the main thoroughfare on hot days or with kids.
Good breakfast.
Rooms were clean, bed comfortable.
Service was variable and depending on who you had could be excellent to terrible. On the average the service was quite poor for a hotel with 4-5 star claims, and we encountered a few members of staff who were quite rude and disinterested in assisting us.

Date of stay: April 2019
Trip type: Traveled with friends
Thank Octaganol
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TheAETASManagement, Other at Aetas Bangkok, responded to this reviewResponded May 2, 2019

Dear Value Guest Octaganol,

Thank you for taking the time to share your experience regarding to your recent visit at AETAS bangkok.
We are very sorry to hear that your stay with us was not fully satisfaction beside this, we are glad to learn that you like our room, breakfast, and location. We hold ourselves to higher standard of services so we'll address your concerns with our team for some improvements.

Thank you for choosing to stay with us at AETAS bangkok and we hope to have another chance to show the improvements and services that you should have been served.

Genuinely Yours,
Noppadol Pontana
Assistant Director of Rooms
AETAS bangkok

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 26, 2019

We stayed at Aetas Bangkok for part of our honeymoon in April 2019. It was a lovely, clean hotel in an amazing, central location. We were on the 23rd floor and had awesome views of the city. The staff were all very helpful, and helped us booked tours and taxi's. 20 minute walk to shopping centres like MBK and Central World, and just down the road from the BTS Skytrain. Easy to get taxi's or tuk tuk's in the area.

Date of stay: April 2019
1  Thank Paul H
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TheAETASManagement, Other at Aetas Bangkok, responded to this reviewResponded April 27, 2019

Dear Value Guest Paul H,

We are eternally thankful for your kind words due to your recent visit for your honeymoon at AETAS bangkok.
There’s always appreciation and pride for us to receive positive comment highlighting our staff who maintain to provide excellent experiences for all of our guests. Our hotel is fortunate to be situated in central of Bangkok where surrounding by department stores, bars, and restaurants. We are glad to know that your stay with us was an impeccable one.

Thank you once again for your review on TripAdvisor and we hope to welcome you again in the nearest future.

Genuinely Yours,
Noppadol Pontana
Assistant Director of Rooms
AETAS bangkok

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 17, 2019

AETAS team is excellent and professional from start to finish, they gave me valuable advice and solutions to get out from my difficult time in Bangkok.

The hotel location is good, close to Central World and Central Embassy shopping mall; Room are comfort, big and clean, with good views of Bangkok

Hotel price are reasonable, with swimming pool, gym and bath in the room; Also the wait-time for the lift are quick; I would definitely recommend anyone to stay there~~

Room tip: higher floor
Date of stay: April 2019
  • Trip type: Traveled solo
    • Value
    • Location
    • Service
1  Thank cwbhk
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TheAETASManagement, Other at Aetas Bangkok, responded to this reviewResponded April 18, 2019

Dear Value Guest cwbhk,

Thank you for taking the time to share your valuable feedback in regards of your recent visit at AETAS bangkok.

I am delighted that you were pleased with your recent stay at AETAS bangkok and appreciate your compliments about our hospitality, location, hotel facilities, and rooms. I am so thrilled to read the wonderful comments of the exceptional service from our dedicated associates and I will happily share these kind words with them. Additionally, our teams strive to create excellent and professional services to all of our guests in any situation.

Thank you again for the valuable feedback. We do hope to see you again soon so we can share a more positive experience with you.

Genuinely Yours,
Noppadol Pontana
Assistant Director of Rooms
AETAS bangkok

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 12, 2019 via mobile

We stayed for 5 nights between the third and 8th of April and were very impressed overall with this hotel.
We stayed on the 24th floor and had access to the club lounge which was excellent. Our son and his wife who were on honeymoon stayed in the executive suite which they loved.
Check-in was swift and very welcoming with a refreshing drink which after an hours drive from the airport (due to traffic) was much needed.
Our room wasn’t quite ready so we were escorted into the Club lounge the fantastic and beautiful staff produced a beautiful afternoon tea for us. I explained I had coeliac disease and would just have fruit but no they asked if I’d like a salad and a fantastic salad appeared and it was great.
Between 6-8 pm it’s complimentary drinks cocktails and canapés and I always got another great salad. This hotel went above and beyond to make sure I was looked after.
Our son and his wife in their suite were so relaxed and comfortable they barely wanted to leave.
The pool on the 6th floor is a cool comfortable oasis with a bar. We didn’t use gym or massage facilities.
It’s a very well placed hotel just a short walk from the BTS skytrain and about a 15 minute walk from the bars and bustling ‘Nana’ area full of food stalls exciting bars and Go Go bars and massage parlours. Fun to see though.

The staff and overall hotel experience just made our five days in Bankok a lovely experience and we would have no problem recommending The Aetas to everyone.

Date of stay: April 2019
Trip type: Traveled with family
Thank ShazzaKannazza
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TheAETASManagement, Other at Aetas Bangkok, responded to this reviewResponded April 12, 2019

Dear Value Guest ShazzaKannazza,

We would like to thank you for your time to share such a splendid review in regards to your recent stay at AETAS bangkok.

It was an honor to welcome you and your family to AETAS bangkok and it’s much appreciation to receive this review. We are very fortunate to be located in the heart of Bangkok and this convenient location makes it very easy to explore the city. We are also delighted to hear that you enjoyed our genuine hospitality, club AETAS, swimming pool, and food. Your feedback is incredibly important to us as we always strive to maintain the highest standards of service for our guests in every detail.

Thank you very much that you would recommend our hotel. We wish to serve you and your family again in the not too distant future.

Genuinely Yours,
Noppadol Pontana
Assistant Director of Rooms
AETAS bangkok

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 10, 2019 via mobile

Make sure go to the wrong building because from the reception they won't be able to find or check which building you should go. I think the hotel should provide more convenient system and information should be linked between 2 building.

Date of stay: April 2019
Trip type: Traveled solo
1  Thank 270sophial
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TheAETASManagement, Other at Aetas Bangkok, responded to this reviewResponded April 12, 2019

Dear Value Guest 270sophial,

Thank you very much for taking the time to send us your feedback for AETAS bangkok. We are very sorry to learn that your experience did not meet your expectation so that we may review our performance and strive to maintain the highest standards of service for our guests. In this regards, may we suggest you to contact our “ AETAS Reservation Center ” where to assist in global AETAS's reservation and information.

We do hope you would give us another opportunity to welcome you back to AETAS bangkok again in the near future.

Genuinely Yours,
Noppadol Pontana
Assistant Director of Rooms
AETAS bangkok

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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