Ok, how bad? 1 staff member actually tried to wrestle a hotel umbrella from me (in the rain). We asked another staff member for directions to the closest subway station - he was too busy on his mobile & simply pointed us to the neighbouring mall which HAD not opened yet! Shake my head laziness and incompetence. Forget about getting a hold of front desk from your room - they must be so busy because none of calls to the front desk got through (on different days and times). I have never experienced that before at a supposed 5 star hotel.
Let's be clear - this ain't a 5 star hotel. They can't compete against the Mandarin O or the 4S. But if you can get a cheap rate (which is more and more possible because they aren't doing very well) then go for it. If you pay more than Bhat4000/night, you are officially a chump.
- Official Description (provided by the hotel):
- Siam Kempinski Hotel, the city-resort adjacent to Sa Pathum Palace, is part of Europe's oldest luxury hotel group, Kempinski Hotels. Located next to Siam Paragon, this luxurious "resort within a city," boasts 401 plush rooms and lavish suites. With its aim to create a sanctuary in the heart of the city, all rooms overlook lush beautifully landscaped tropical gardens awash with a cornucopia of flora and fauna, with 22 of them enjoying private access to the pools in the garden. In fact, it is the first and only hotel in Bangkok to offer the most unique and exclusive experience. ... more less
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