Let be fair to Washington suite, i been there about 5 times in the last 10 years.There are some staff member are quite rude , but i met nice people too. the most important for tourist is a cheap accommodation and reasonble room. (you pay what you get) if you want luxury then you know where to go and open your wallet. I dont really care if i meet a rude reception, i spend most of the time on the street, come back at night for sleep and shower. Who care about those poor dog and cat, come to my country and they all become BBQ dog. You all be warn especially the British Bulldog, Do you understand Pom?