This place is young so maybe it will get better. With the myriad options here in Bangkok I wont be trying here again.
The internet would stop working randomly due to a problem with one of their servers. They tried to blame this on the government during the current crackdown on the Red Shirts. Always uncool to lie especially using a situation where people are being shot dead .
There are numerous little things that add up. Like-
Getting a shock in the bathroom off a poorly installed metal receptacle cover.
Sewer smell form the bathroom drain back gassing
Strange light switches in places like behind the nightstand. What's up with that?
They tried to charge me pants rate for laundering my shorts (a difference of $1.20 each). A note that laundry in Thailand typically costs .15 cents US a piece for t-shirts, shorts, underwear. I was charged over $30 us dollars for 4 underwear, 3 shorts, 3 t-shirts. Not dry-cleaning this is charge for laundry! Oh and they forgot the 10% laundry discount they have on their website.
Oh and Sukhumvit Soi 15 is a very dark narrow street at night. With numerous prostitutes, motorcycle touts, gambling, and drunks. It is about a 5 minute walk to Sukhumvit from the hotel.
If I owned a hotel that was new and in a very very competitive location, during the off season, and with a military crackdown in which people dying and no one is coming to Bangkok. I would try to be a little more customer oriented and at least honor the rates and special incentives you have posted on our web site.
I will say that the desk staff are very friendly and try to be helpful. I have not seen a concierge so I can't comment on that. Breakfast was nothing special. The room service was prompt and tasty.
There are many many (many) hotels in this price range and that have way way better everything (like working internet, roof deck, swimming pool, exercise room). For this price in this location don't hesitate to cross Kingston Suites off your list. You can do WAY better.
- Official Description (provided by the hotel):
- Located on Sukhumvit Soi 15, a quiet location, yet just off the trendy and busy Sukhumvit Road, Kingston Suites is conveniently positioned only a short walk from both Asok and Nana BTS Skytrain and Sukhumvit MRT metro stations. Kingston Suites is a uniquely defined Bangkok boutique hotel. Distinctively set aside from the outside hustle of the city life of Bangkok, with a European style facade and motifs, this Bangkok hotel has artfully blended elegance and style with modern amenities. ... more less
- Reservation Options:
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- Also Known As:
- Kingston Suites Bangkok Hotel Bangkok