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“Centrally located...a bit expensive though”

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Sukhumvit 12 Bangkok Hotel & Suites
Ranked #127 of 884 Hotels in Bangkok
Certificate of Excellence
Reviewed October 25, 2013

Overall, the hotel was nice, neat and clean..great customer service. centrally located in the Sukhumvit area, only 5 mins walk down to the main road but they always had the buggy to take us to the main road. However, for the price we paid we expected better value in terms of the room and facilities. We booked for double bed but only got a twin bed. Gym wasnt that great, AC wasn't working. Given the great metro (BTS skytrain) service, i would advise people not to stay in the main areas and pay a higher price as it is very easy to get to these places by metro.

  • Stayed: October 2013, traveled as a couple
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1  Thank Mabster80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon P R, General Manager at Sukhumvit 12 Bangkok Hotel & Suites, responded to this reviewResponded October 28, 2013

Dear Mabster80

Thank you very much for your recent visit and your review here on TripAdvisor. I have very well taken note of mentioned shortcomings and made sure this has been rectified immediately. I also apologize, that we were not able to accommodate you in a room with your preferred bed types.

Wishing you a good day and hope having the chance in welcoming you back one day.

Yours Sincerely

Simon
simon.rindlisbacher@ramadasuitesbangkok.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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459 - 465 of 1,180 reviews

Reviewed October 22, 2013

I stayed here for 2 days. Swimming pool was beautiful and good for rest, the room condition was also good and clean enough. Mrt is just near by hotel, u can walk to the shoppingmall and there's a lot of Massage spa near by. This hotel is not that big but convenient for staying alone or with family. If I have a chance to come BK, I will choose this hotel again.

  • Stayed: October 2013
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1  Thank Esther_han
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2013

We arrived at 5am after a very stressful and delayed journey from one of the islands in Thailand. the last thing we needed was to be greeted (not even a smile) from some grumpy night manager on the hotel reception. As someone elses review below states, i am also unsure as to how this man can be manager, he was very very unprofessional. The room was fantastic and we stayed here for 5 nights, the breakfast was great and we ate at the restaurant every morning, the staff and manager in the restaurant and bar were brilliant. All in all a nice stay, but would have been better and a better memory if upon arrival the night manager wasnt so rude, laughing and speaking in Thai to another member of staff when we requested early check in after a long journey. (The night manager might possibly reply to this post and come across very professional to other users who may read it, but believe me, he was not professional on arrival, far from it, not a smile from the man in 5 days)

  • Stayed: October 2013, traveled as a couple
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1  Thank josh b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2013

We stayed for 2 nights and were very happy with the location and also the helpful and friendly service of the hotel staff. Just a short tuk tuk ride to the main road but quiet enough to feel you weren't in the middle of the city. Although there is building work next door it didn't spoil our stay, but if you wanted to sit by the pool then it might be a problem. The room we had was spotlessly clean, comfortable bed, good shower and a/c. Breakfasts were high quality. Would definitely book to stay there again.

  • Stayed: October 2013, traveled as a couple
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Thank 610jayne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2013

The room has a good condition but the soundproof was poor. I could hear what my neighbour was doing at night VERY CLEARLY. It was quite embarrassing.
Also there was a building under construction just next to Ramada and it made a big noise every moment.

One of staffs was not helpful and sometimes a bit rude. I was wondering how he can be a manager.

Pool was a bit small but well organised and clean.

Food was good and reasonably priced.

Shuttle tuktuk was available for free at any time but it was not convenience as much as I expected. I should give a ring to hotel to make tuktuk collect me and it took about 10 mins or more.

Room Tip: Do not have a room next to the lift.
See more room tips
  • Stayed: October 2013, traveled solo
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Review collected in partnership with this hotel
Thank aldnszh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 17, 2013

I had a great stay overall. Service was above par with staff well proficient in English. The rooms and hotel in general was well kept and clean.
I also loved the daily breakfast experience of staring out onto the serene pool from the balcony.

My only grouse of the hotel was that it was located 400m deep into a tight lane from the main road. While buggy services are available from the hotel, coming back you either walked or called the front desk for a pick up. A better pick up system would have been appreciated

  • Stayed: October 2013, traveled on business
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Thank Kupster1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 16, 2013

We stayed here for 2 nights during our first Bangkok visit. The hotel is located in a quiet street and a tuk-tuk from the hotel will bring you to the mean busy street where you have easy access to the skytrain and subway. Staff is extremely friendly and helpful. Would certainly stay here again as it is actually worth more than you pay,

  • Stayed: October 2013, traveled as a couple
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Thank Silvie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sukhumvit 12 Bangkok Hotel & Suites

Address: 22 Sukhumvit Soi 12 Klongtoey, Bangkok 10110, Thailand (Formerly Ramada Hotel & Suites Bangkok)
Location: Thailand > Bangkok > Sukhumvit
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#34 Business Hotel in Bangkok
#68 Romantic Hotel in Bangkok
#91 Family Hotel in Bangkok
Price Range: $52 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sukhumvit 12 Bangkok Hotel & Suites 3.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Ramada Hotel And Suites Bangkok

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