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“Friendly and helpful staff”

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Sukhumvit 12 Bangkok Hotel & Suites
Ranked #119 of 891 Hotels in Bangkok
Certificate of Excellence
Reviewed October 29, 2012

As a hotel in city, everything is quite OK. But the friendly and helpful made my stay there unforgetable. We checked out in the early morning but still put our luggage unitl departing late at night. Staff were always very nice with service mind when we came back several times for rest in the lobby and garden though we already checked out. One of the waitresses in the restaurant has a really sunny smiling face. All of us are affected very much by her. Maybe this will be the reason for me to come back in future.

  • Stayed: October 2012, traveled on business
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Thank Doris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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652 - 658 of 1,201 reviews

Reviewed October 29, 2012

I recently stayed at this hotel for a week and could not fault it once.

The staff were all incredibly helpful and professional. The hotel itself is modern and comfortable and on the smaller side - which was great. No big crowds, hardly any noise.

The hotel is located right down the end of a side street (Soi 12) but don't be deterred - it's a hidden gem with a quiet pool, plenty of chaise lounges, sun lounges and swinging day beds.

Restaurant food and bar is all excellent - breakfast is filling and of high standard. All the bar food we purchased was delicious.

I would highly recommend this hotel for travellers (single or families). The complimentary tuk tuk down to busy Sukhamvit Road was great too.

Room Tip: Friends said they could slightly hear the elevator at night so ask for a room at the end of the floo...
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  • Stayed: October 2012, traveled with friends
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Thank sydneygirl78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2012

We spend a week here and it was great. Pool, staff, breakfast, evening drinks were wonderful. We knew it was a little way down lane way from main road, however we always felt safe. We walked late at night and it was never a bother down the lane way. Tuk Tuk used also and they were wonderful when you were hot and tired. I was so impressed by the welcome each time we entered the door and left by the desk and door staff. On our last day we were wished a safe trip home by the dining room lady supervisor. I was so impressed. Rooms were large, wi fi fast and bed was comfy. My only little negative comment would be the AC was just too cold at times and bins were not always emptied, but over all i would give it 10/10 because the good far outweighed any problems. No noise at all in our rooms.

Room Tip: Robinson's Department store nearby was the best for good quality merchandise and prices.
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  • Stayed: October 2012, traveled as a couple
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1  Thank Carol S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2012

Very well located, staff very friendly and helpful. The skyntrain station is very near and a few blocks from the hotel there are many bars and places to eat. The taxi driver had a few problems to get there though, there are many hotels in the area. Wifi signal in rooms very weak, try the green curry for dinner and the breakfast buffet is very good also.

Stayed: October 2012, traveled solo
Thank Ronald K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon P R, General Manager at Sukhumvit 12 Bangkok Hotel & Suites, responded to this reviewResponded October 31, 2012

Dear Ronald K

Good to read your nice review. Thank you very much; also for your recent visit. Yes, many of our guests appreciate the very quiet location of the hotel, with its unique garden and beautiful swimming pool too. As our hotel is relatively new, some taxi drivers are not yet very familiar, but recommend in just asking them for "Sukhumvit Soi 12 at the far end", which normally works pretty well.

We constantly improving/adding more antennas for a better Wi-Fi connectivity in our guest rooms, but also all the public areas. Please accept my apologies for the inconvenience caused.

Please do let me know, the next time you will be traveling to Bangkok and I will be happy in personally assisting you with any reservation requests you may have. My direct email: simon.rindlisbacher@ramadasuitesbangkok.com

Simon

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Reviewed October 5, 2012

A great hotel with friendly staff. Always smile and polite~
Although we need to walk 5-10mins to the Asok MRT station after tuktuk, I think the location is good because the environment is quiet and comfortable~
All things are exceed my expectation! Thanks Ramada~

  • Stayed: September 2012, traveled with family
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2  Thank regen l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2012

Had a week here in a studio apartment.
All good no complaints, lovley sized room with good furniture and very quiet.
The staff are attentive and do an excellent job in running this hotel.
The big bonus is the pool and large gardens where you can easily get a cabin or seat and enjoy the quiet, which seems that its only 5 minutes from the main road is amazing.

  • Stayed: October 2012, traveled as a couple
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Thank ShaunScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon P R, General Manager at Sukhumvit 12 Bangkok Hotel & Suites, responded to this reviewResponded October 4, 2012

Dear ShaunScotland

Thank you very much for your very rewarding review and also the time you have taken in adding some nice pictures of our Ramada in Sukhumvit Soi 12. We all hope, having the chance in welcoming you back during your next visit to Bangkok.

Simon

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Reviewed September 30, 2012

The hotel is located in a good area with lots of malls, cafes, restaurants, groseries and so on. No taxi needed to get to all these facilities. There is a hotel tuktuk which takes you to the main street free of charge. The hotel is situated in a substreet nearby. Or you van simply walk like 5 min.
Rooms are excellent and of a high standard. Clean, no hair or smth like that left on the floor. No dust. Cool! I was upgraded because my room was still being used by the previous customer. We were to stay in Bangkok 4 days and nights. So my mom and me were upgraded to the suit (!!!) with 2 rooms, a s kitchen and a bathroom with a bath. No need to say that we did not have to pay for the upgrade and we were not asked to moved out from the suit to "our" room when free. The rooms are quiet and the view over the pool and garden area is outstanding. We took a swim in the pool several times. Felt good. There is also a small fitness room for those who are interested in it.
Breakfast was of a good standard too. You could sit outside or inside while eating breakfast. The air conditioning inside was quite fierce, so we usually were sitting outside.
Wi-Fi is working awesome. Had never had problems with it. I could call my husband over Skype and the quality of the connection was great.
Service was excellent! The staff is highly professional and is always there to help you with whatever needed.
Strongly recommend this hotel! A good choice! I will stay there again!
BR,
Anna.

  • Stayed: August 2012, traveled with family
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3  Thank Anna Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sukhumvit 12 Bangkok Hotel & Suites

Address: 22 Sukhumvit Soi 12 Klongtoey, Bangkok 10110, Thailand (Formerly Ramada Hotel & Suites Bangkok)
Location: Thailand > Bangkok > Sukhumvit
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#34 Business Hotel in Bangkok
#68 Romantic Hotel in Bangkok
#75 Family Hotel in Bangkok
Price Range: $54 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sukhumvit 12 Bangkok Hotel & Suites 3.5*
Number of rooms: 97
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Also Known As:
Ramada Hotel And Suites Bangkok

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