I recently stayed at this hotel for a week and could not fault it once.
The staff were all incredibly helpful and professional. The hotel itself is modern and comfortable and on the smaller side - which was great. No big crowds, hardly any noise.
The hotel is located right down the end of a side street (Soi 12) but don't be deterred - it's a hidden gem with a quiet pool, plenty of chaise lounges, sun lounges and swinging day beds.
Restaurant food and bar is all excellent - breakfast is filling and of high standard. All the bar food we purchased was delicious.
I would highly recommend this hotel for travellers (single or families). The complimentary tuk tuk down to busy Sukhamvit Road was great too.