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孝信 白
Singapore, Singapore

good location and spacy

5.0 of 5 bubblesReviewed May 4, 2012
I'm sure this hotel is very good for Couple/Business/Travel and any cases.
Date of stay: May 2012
Trip type: Traveled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
vresidence, Management Team at V Residence Hotel and Serviced Apartment, responded to this review
Responded May 7, 2012
Dear Toyonaka,

Thank you for choosing to stay at the V Residence Hotel and Serviced Apartment and for taking the time to write a review regarding your stay with us.

We are very glad to hear that our service was satisfied. We will keep going to make you more and more satisfied.

We look forward to the pleasure of welcoming you back again to your V Residence in the very near future.

Warm regards,
Management Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed April 3, 2012

I stayed at "V" Residence for 3 weeks (March 4 - 25, 2012). Becareful to look on their internet site for special pricing rates.....they will NOT give you the best price (2771.baht) even if you ask for it upon check-in. They were over charging my room rate by 700.baht (3400.baht per night) the first week of my stay. Duhhhhhhhh.
The location is extremely noisy with either traffic or construction noise that comes thru the windows even when they are closed. So, if you are wanting a quiet room for a relaxing nights rest forget-it!
You should look for a better hotel location with a more reasonable price & not stay at the "V" Residence.

Breakfast service is excellent.......but food selection is small/lacking as is the dining area.

Housekeeping is above average sometimes & not really consistant.

Oh, even if you stay there for 3 weeks......they will still charge you a half-day rate for a late check-out......was unreasonable and cheap in my opinion.

In summary.....you can find a better place to stay with a more reasonable price on Sukhumvit !

Room tip: My tip is......go somewhere else !!!
Date of stay: March 2012
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank khunjerrybkk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
vresidence, Management Team at V Residence Hotel and Serviced Apartment, responded to this reviewResponded April 19, 2012

Dear khunjerrybkk,

Thank you for choosing to stay at the V Residence Hotel and Serviced Apartment and for taking the time to write a review regarding your stay with us.

Firstly, we do sincerely apologise for any inconvenience caused to you. We understand how disappointing it can be when your expectations are not met.

In respect of the special room rate, please let us explain the circumstance.

The special promotion (3,xxx THB) is the initial rate you were offered by our sale representative on 3rd March 2012.

Then, our Personal Assistance Officer were informed on 10th March 2012 for extend stay with the new rate (2,7xx THB) for another two weeks from 11-25 Mar 2012. And your requested was accepted and we, consequently, did rebate over charge on 10th March 2012.

Hope you would understand the circumstance.

Regarding to the outside noise from the traffic or construction, we always try our best solution to by moving you to the higher floor for your most comfortable. However, the construction has now ceased ,so it would be more than honorable if you allow us to serve you again.

We hope that you will consider choosin to stay at V Residence Hotel and Serviced Apartment again at some point in the future.

Our Heartedly Regards,
Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 20, 2012

Stayed here for 3 nights in March 2012. Staff very welcoming and nothing too much trouble for them. The 1-bed apartments are well designed and furnished and I liked the kitchenette and washing machine, and also that there was a flat screen tv in both lounge and bedroom. Breakfast was good and with Asian and western options. Location is very good, 3 mins walk from Phrom Phong bts and 5 mins from Benjasiri Park which is a nice open space with a 700m running circuit. will definitely stay here again next time I'm in BKK.

Date of stay: March 2012
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank w6marty
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
vresidence, Management Team at V Residence Hotel and Serviced Apartment, responded to this reviewResponded April 11, 2012

Dear w6marty,

Thank you very much for your recent stay and taking your time to write the review of V Residence Hotel and Service Apartment .
We are very glad to hear that our service was satisfied. We will keep going to make you more and more satisfied.

We look forward to the pleasure of welcoming you back again to your V Residence in the very near future.

Warm regards,
Management Team

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Reviewed January 24, 2012

As per the title, plus very high standard of fixtures and fittings. Good washing machine dryer

Room tip: Higher floors have great views, good distraction for small children ! This hotel is not aimed at families particularly, but for longer stay folks, so no pool or other facilities, but fine for our needs .
Date of stay: January 2012
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jill098
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
vresidence, Management Officer at V Residence Hotel and Serviced Apartment, responded to this reviewResponded April 11, 2012

Dear Jill098,

Thank you for choosing to stay at the V Residence Hotel and Serviced Apartment and for taking the time to write a review regarding your stay with us.


We would like to thank you for your kind comments about our room, facilities, promptness services and the hotel staffs. They are so encouraging for our team to hear positive feedback and we have passed on your comments to them.

We look forward to the pleasure of welcoming you back again to your V Residence in the near future.


Warmest regards,
Management Team

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Reviewed December 30, 2011

Very good location and nice receptionists, polite gate guard but very below standard house keeping lady. That day We went back to our room after breakfast, and the cleaning lady was cleaning up the room and we just go in the room and take our bag and camera etc and go on sight seeing. But that lady rush to me and show me the door tag and complaining me not to put the "do not distrib" on the door!!! But I don't think it is a big problem to me. Then when we went back to hotel at night, our personal magazines were all being taken away and some loose paper which suppose to be in the bin were still on the floor. The last thing is we've booked a double room but only one toothbush was provided! Other than that, I think the hotel is ok except the house keeping lady!

Date of stay: December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank kjj2000__
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded April 11, 2012

Dear kjj2000__,

Thank you for choosing to stay at the V Residence Hotel and Serviced Apartment and for taking the time to write a review regarding your stay with us.

In regards to the house keeping, we are continually striving to achieve excellent customer service. Reviews such as yours enable us to focus on areas which need improvement and your comments have been taken on board.

We truly do apologise for any inconveniences that this may have caused you. Your review has been used as a training tool to improve customer service as a whole.

We hope you will return to the V Residence Hotel and Serviced Apartment and allow us to restore your faith in our hotel.

Please do not hesitate to contact us for any further queries or questions.

Warmest regards,
Management Team

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Reviewed November 29, 2011

This hotel is new, and all the furnishings and facilities were new. The room was acceptable in size, and was a true studio, with cooking and laundering facilities all built into the room. The Laundry/Dry Cleaning and Minibar prices were surprisingly realistic. The breakfast area was very small, and offerings limited. The hotel is on Sukhumvit road, but I did not hear any traffic noise. It is also reasonably close to the BTS. The check-out was not smooth, with the receptionist not very experienced. The hotel has some residential areas nearby, and the local rooster provides a very early morning call! Also, there is construction going on behind the hotel, where work starts very early in the morning. This combined with the rooster, means sleeping in is virtually impossible. I was really wanting to make this my new "regular", but alas it will not be.

Date of stay: April 2011
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Edcanstay
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
vresidence, General Manager at V Residence Hotel and Serviced Apartment, responded to this reviewResponded December 2, 2011

Dear Edcanstay,

Thank you for taking the time to provide us with a constructive and useful review.

We also share our reviews with the entire hotel staff as we believe that both positive and negative feedback is to improving and maintaining our high customer service levels.

However, we also realize the discomfort you have suffered due to the cramped breakfast area. We are now planning the next phase on our rolling refurbishment program.

Once again, I would like to thank you for taking the time to give us your feedback. We look forward to welcoming you back to V Residence Hotel and Service Apartment again in the near future.

Warmest regards,
The Management Team

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