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“Superb staff - So so location - Horrible internet”

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Sathorn Grace Serviced Residence
Ranked #780 of 1,210 Specialty Lodging in Bangkok
Bangkok, Thailand
Level 4 Contributor
39 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
“Superb staff - So so location - Horrible internet”
Reviewed December 10, 2009

This is a nice hotel that could be one of those delightful botique hotels if not for a few terrible oversights.

First of all, the staff is excellent. From the front desk to the security to the housekeeping staff, the people are friendly and enthuseastic. They are absolutely the strength of this hotel.

The hotel is new, so it is clean and shiny.

It could be a nice botique hotel, but it needs decorations. Some colored nick-nacks and photos on the walls, and items for the bare empty shelves, would make this a fun place to come home to. Alas, the rooms are baren.

The location may be an issue. It is on Sathorn Soi 11 and is a 15 minute walk to the Skytrain. It is a safe walk (even at night) but it is not short.) They have a Tuk-tuk to the Skytrain but not from it.

There are no restaraunts nearby, so I ended up eating more than a few meals from the 7-11 which is three doors down the street.

By far the biggest problem is the terrible, horrible, slow, unworkable internet connection. A modem would be faster, literally. I would typically experience speeds that were 20 kilobits/second, which is half the speed of a modem. (This was true even at 1am in the morning.)

Besides being very slow, the hotel internet log-in system is miserable. You can have only one computer connected (I have an iphone which I would have also wanted to connect.) And, the log-in system constantly cuts you off and requires that you log in again. So, combine the constant need to re-log-in with the inability to use anything besides a single computer and a connection that is incredibly slow and you should just think of this hotel as having NO INTERNET AT ALL.

What I ended up having to do is buy a cell phone at MBK, sign up for a data plan, and then tether my laptop via the cell phone. The setup cost less than $100, but this type of thing is totally unavveptable for a business hotel!

The hotel has a delightful roof-top pool and that is probably the high-point of the property!

I would highly recommend this hotel (with the caveot of the location) if it were not for the impossible internet coinnection. Without internet, it is just a dissapointment.

-----

Oh, Orbitz shows this hotel on a map at Sathorn Soi 6 next to a skytrain station. This is NOT the case. I mentioned it to the hotel and they were going to ask Orbitz to update the map.

The hotel is on Sathorn Soi 11, about a 15 minute walk from the Skytrain.

  • Stayed December 2009, traveled on business
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Additional Information about Sathorn Grace Serviced Residence

Property: Sathorn Grace Serviced Residence
Address: 81/1 Soi 11, Sathorn Road, Yannawa | Sathorn, Bangkok 10120, Thailand
Location: Thailand > Bangkok > Sathorn
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #780 of 1,210 Specialty Lodging in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sathorn Grace Serviced Residence 3.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Sathorn Grace Serviced Residence Hotel Bangkok

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