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“Beautiful - Great End to an AMAZING Trip”

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Renaissance Bangkok Ratchaprasong Hotel
Ranked #47 of 863 Hotels in Bangkok
Certificate of Excellence
Boulder, Colorado
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Beautiful - Great End to an AMAZING Trip”
Reviewed November 7, 2013

What else is there to say? This hotel is beautiful, and the staff could not be more helpful. All staff spoke perfect English, and they were willing to help us at all moments. Being reward members, we were able to upgrade to a club-level room for $25 for both nights that we were there! Let me tell you, that was a steal. from 5-7 pm (somewhere around there) you can drink as much top shelf booze as you would like, and when in Bangkok.... Why not!? We aren't talking aged whiskey or vintages, but they had your Bombay, Kettle One etc... The hors d'oeuvres were also pretty tasty. It was one of the only places in Thailand where they had cheese.

The rooms seem like they are brand new. If you get a room on a top floor, you can see for miles. You'll either hate Bangkok, or you will love it, and we loved it (besides the fact that it was June... so hot). Whatever you do, you must see the Temple of Dawn. Take the plunge and climb to the top! You may want a climbing rope, though.

Room Tip: Pay for the club-level. You'll get your money back in free laundering, alcohol and snacks.
See more room tips
  • Stayed June 2013, traveled as a couple
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Helpful?
1 Thank DrBoulders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarkvanderWielen, Director of Rooms Operations at Renaissance Bangkok Ratchaprasong Hotel, responded to this review, November 10, 2013
Dear DrBoulders,

Thank you for your kind review and its great to read that you found the hotel to be beautiful and most importantly our team of ambassadors were helpful and were there to assist you throughout your stay. Our Club Lounge does get great feedback and I am pleased to read that you enjoyed your time spent there. The team do make fantastic locally inspired cocktails and its also nice to know that the food was tasty. We do offer a cheese selection in the evenings amongst other local and international dishes.

The hotel is only 3 years old and as such the rooms are like brand new. The hotel does offer some superb views from the higher floors and I am glad you got to enjoy the views of the city. Thanks for your recommendation for the Temple of Dawn. Our team of Navigators can recommend this and many other ‘off the beaten track’ discoveries throughout Bangkok.
We look forward to welcoming you back to the hotel in the near future,

Safe travels ahead and kind regards

Blair Fowler
Director of Rooms Operations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (581)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 6, 2013

Renaissance has everything you need as either a business traveller or oas a tourist. The facilities and room are all upmarket with the bar area making it a welcome place to enjoy a few drinks either on your own or with others.

  • Stayed September 2013, traveled on business
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Review collected in partnership with this hotel

Helpful?
Thank Zoran H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarkvanderWielen, Director of Rooms Operations at Renaissance Bangkok Ratchaprasong Hotel, responded to this review, November 9, 2013
Dear Zoran H,

Thank you for your review of the hotel and its great to read that you thought Renaissance has everything you need as either a business traveler like yourself or as a leisure traveler. Renaissance as a brand promotes ‘Live life to discover’ and we encourage our business guests to ‘discover’ something new about the city or hotel.

I am pleased that you discovered the RBar and enjoyed a few drinks during your stay.

Thank you for choosing to stay with us and we look forward to welcome you back to the hotel on your next visit to Bangkok.

Safe travels and kind regards

Blair Fowler
Director of Rooms Operations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
5 reviews
Reviewed November 5, 2013 via mobile

I had an excellent time relaxing and eating great food. If your at the hotel on Sunday you should have the brunch as it was fabulous. I also eat at the Italian restaurant and the Pizza is just like being in Rome. If your from the STATES or enjoy US Football the manager is a big fan and would enjoy discussing your favorite team.
The ladies in the club lounge helped me work on learning some Thai words. Can't wait for my next visit.

  • Stayed October 2013
    • Value
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Helpful?
Thank DougMu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarkvanderWielen, General Manager at Renaissance Bangkok Ratchaprasong Hotel, responded to this review, November 6, 2013
Dear guest,

I like to thank you for your nice comments and I am pleased to read that our team of hotel ambassadors have looked after you well and that you enjoyed the overall feel, ambiance and design of the hotel and our guest rooms.

Thanks for dining in various of our restaurants, the hotel's Sunday brunch has indeed received excellent recognition for its food quality, spread and service standards in the Bangkok market and I am proud to say that it is rated in the top list of the Sunday brunches venues to be seen.

Renaissance as a brand signifies a deep belief in "Live Life to Discover" and our team of navigators (concierge) will be delighted to tell our guests all about the local Bangkok disoveries.
The hotel has an excellent location just opposite the Chitlom BTS station (160) meters which connects you with all what the city has to disover besides that all the key and leading shopping malls of the city are within walking distance,

I like to thank you for staying with us and we look forward to your return so that we can provide you with the same experience,

With regards and safe travels ahead,

Mark van der Wielen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
38 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed November 5, 2013

I stayed at this hotel for 2 nights during my business trip. It was a bad experience. On the morning of the second day, I spotted a huge cockroach in the toilet! It was the first time I encounter a cockroach in a hotel room.

As I was in a rush, I did not call Housekeeping immediately. Instead, I told the staff at the restaurant about it and when I came back in the evening, I did not see the pest again. I am glad at least something was done about it.

In addition, the hotel doors slammed really loudly whenever a guest leaves or enters the room. I had to put up with loud noises of doors slamming every night. It was awful!

Certainly hope more is done to at least reduce the noise.

  • Stayed October 2013, traveled on business
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Helpful?
Thank Jane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarkvanderWielen, General Manager at Renaissance Bangkok Ratchaprasong Hotel, responded to this review, November 6, 2013
Dear guest,

Thank you for your feedback, it saddens me to read that you encountered a cockroach in the bathroom, please accept my sincery apologize for the same. Please be assured that the hotel has strict pest control procedures in place and that we work with external specialist pest companies on a regular basis, and we keep clear records for the same in place.

Regarding your comment of slamming doors of neighboring guest rooms, I will for sure make mention of that to the team since we do patrol our guest floors on regular basis and all our guest corridors can only be entered by key card access.

I hope that you will return in the future so that we can exceed your expectations,

I like to thank you for staying with us, and your comments have been taken seriously

With warm regards and safe travels ahead,

Mark van der Wielen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 4, 2013

Was in BKK for a golf vacation 2 weeks ago and arrived at the hotel early ~ 10am. Checked in at the Executive Lounge floor, my room (upgraded to suite room) was already available. I found all the staff at the Exec Lounge to be amazing, friendly, helpful & tentitive throughout my stay.

Big thanks to Ms.Pemika, Anunya, Nawaporn, Sunipa, Wachiraporn, Nichapat, Orasa, Jeeranan and Chaiwat at the Exec Lounge for making me feel comfortable while staying at the Renaissance BKK.

  • Stayed October 2013, traveled solo
    • Value
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Helpful?
1 Thank Sura0265
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarkvanderWielen, General Manager at Renaissance Bangkok Ratchaprasong Hotel, responded to this review, November 6, 2013
Dear guest,

Thank you for your nice comments and I am pleased to read that our team of hotel ambassadors have looked after you well and that you enjoyed the overall feel, ambiance and design of the hotel and our guest rooms.

I am particular pleased to read that you highlight several of our hotel ambassadors names whom have provided you with a great experience, these hotel ambassadors are definitely an asset for us and I will be sure to make mention of your comments to the talent we have.

The hotel Executive Lounge receives very good reviews in general and that is largely due to the great team of ambassadors whom look after our guests, besides that the lounge offers great views of the city, provides daily various Food and Beverage offerings and gives that little extra of privacy and luxury which is well received by our guests for THB 1900++ per person a night additional charge which allows the guest to bring one more person along.

I like to thank you for staying with us and we look forward to your return so that we can provide you with the same experience,

With warm regards and safe travels ahead,

Mark van der Wielen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 4, 2013

Wonderful experience in deed with all the conveniences of home.

The room was nice and clean with everything I needed for work or play. Great food with a good selection of cuisines. Nice gym with a good personal training staff. The executive level has good resources with very competent staff. The front desk staff is very helpful and efficient, the concierge is very knowledgeable about the city. Great location in the city with good public transportation. One of the greatest cities in the world.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank jeff f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarkvanderWielen, General Manager at Renaissance Bangkok Ratchaprasong Hotel, responded to this review, November 6, 2013
Dear Guest,

Thank you for your nice comments I am pleased to read that the hotel ambassadors have looked after you well and that you enjoyed the overall feel, ambiance and design of the hotel and its guestrooms. I am partciular pleased that our navigators (concierge) were able to offer you great recommendations of discovery points in the city.

Renaissance is fully managed and operated under Marriott International hotels, the difference is in our brand positioning. Renaissance as a brand signifies a deep belief in "Live Life to Discover" and our team of navigators (concierge) will be delighted to tell our guests all about the local Bangkok discoveries.

I like to thank you for staying with us and we look forward to your return so that we can offer you the same eperience,

With warm regards and safe travels ahead,

Mark van der Wielen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level 4 Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed November 4, 2013

Stayed here for 4 nights in October. The location was great.. It is very close the the Chidlom Station and a walking distance to Central World, which makes it very convenient to find food and shopping. The staffs here are friendly and helpful. The room is clean. Even though I have stayed in a a more elegant hotel last time, but the location of this hotel is truly fantastic. I enjoyed the candies at the front / concierge desk. Remember to try one everyday. They serves different flavours from Monday to Sunday.

My only small complaint was getting a taxi to the airport from the hotel. Since we had 3 luggages, the bell boy told us we could only call a bigger taxi at a flat rate of 700 baht (including toll) or 2 regular taxis at approximately 300 baht each. We didn't want to be separated, so we called a bigger taxi, even though we knew the price was over-quoted because we only paid 300 baht for a bigger metered taxi, including toll, when we arrived at BKK to the hotel. When we got on to the taxi (the one arranged by the bell boy), the driver covered the metered before he arrived and I saw there was a sign stating the suggested price to the airport is 500 - 600 baht at the back of the bigger taxi, not to state the taxi driver didn't even hop onto the highway at all.

Overall, I enjoyed my stay at Renaissance Bangkok Ratchaprasong.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WahWah1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarkvanderWielen, General Manager at Renaissance Bangkok Ratchaprasong Hotel, responded to this review, November 6, 2013
Dear guest,

Thank you for your nice comments and I am pleased to read that our hotel ambassadors have looked after you well and that you enjoyed the overall feel, ambiance and design of the hotel and its guestrooms.

Location is indeed a key in Bangkok and the hotel is within walking distance from all the major large shopping malls in the city and the Chitlom BTS station is just opposite (160 meters) which connects you with all what Bangkok has to discover.

Thank you for your comment regarding the taxi meter and fare and I will be sure to make mention of that to the team and to ensure that our guests do only pay as per the prices indicated on the meter.

I like to thank you for staying with us and we look forward to your return so that we can provide you with the same experience,

With warm regards and safe travels ahead,


Mark van der Wielen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Renaissance Bangkok Ratchaprasong Hotel

Property: Renaissance Bangkok Ratchaprasong Hotel
Address: 518/8 Ploenchit Road | Lumpini, Bangkok 10330, Thailand
Phone Number:
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Business Hotel in Bangkok
#19 Family Hotel in Bangkok
#33 Spa Hotel in Bangkok
#34 Romantic Hotel in Bangkok
#43 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Renaissance Bangkok Ratchaprasong Hotel 5*
Number of rooms: 322
Official Description (provided by the hotel):
At the Renaissance Bangkok Ratchaprasong Hotel, guests are greeted by a 200 metre exotically landscaped driveway that leads them to our iconic blue glass building. Set back from the hustle and bustle, you're in Bangkok's most vibrant neighbourhood yet secluded in your very own oasis. The hotel is a stone's throw away from Central Chidlom, Central World and Siam Paragon, Bangkok's swankiest malls, and just around the corner from the Chit Lom BTS Station. โรงแรมเรเนซองส์ กรุงเทพฯ ราชประสงค์ยินดีต้อนรับคุณด้วยทางเข้าน้ำตกยาวกว่า 200 เมตรสู่ตัวโรงแรมซึ่งมีความเป็นเอกลักษณ์ด้วยตัวตึกสร้างด้วยกระจกสีน้ำเงิน ใจกลางย่านธุรกิจ และเป็นศูนย์รวมแหล่งช้อปปิ้ง ทั้งห้างสรรพสินค้าเซ็นทรัลชิดลม ห้างสรรพสินค้าเซ็นทรัลเวิลด์ สยามพารากอน และร้านค้าอื่นๆ อีกมากมาย เดินทางสะดวกสบายโดยรถไฟฟ้าบีทีเอสสถานีชิดลม ... more   less 
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