We were on our honeymoon, and we had a flight to our hometown the next day. We needed a hotel that allowed 24 hours checkout as our flight was in the evening, which is why we chose Miramar. A travel agent helped us book a room, and the booking clearly mentioned "Hotel Timings: Check out 24 hrs" (screenshot attached). We checked in at around 7:30 PM, and verified the 24 hour checkout with the receptionist, which she confirmed. In spite of this, we were thrown out of the hotel the next day at 12 PM by some lady who called herself the manager. She was very rude, and she claimed that we were not eligible for a 24 hour checkout, because we booked the room through a travel agent. When we said that we had checked with the receptionist the previous night, she made us speak to her, who of course claimed that she had never mentioned a 24 hour checkout. We weren't even allowed to speak to our travel agent. You can imagine the inconvenience, with all our bags. The rest of the hotel staff looked guilty and couldn't raise their eyes, which reconfirmed the fact that something was fishy. We could only assume that they wanted to check in a huge group of people (we could see tonnes of luggage near the reception), and they wanted to vacate rooms for them.
Bangkok is considered to be one of the most hospitable places, and my husband had lived there for 3 years. He was more than disappointed. This was our honeymoon, and we wanted to leave the city with sweet memories, but our last experience was the most bitter one, and one we will never forget. We felt cheated. We are never going to Miramar again, and we would never recommend it to anyone either.
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