From the picture, this hotel inspired comfort, warm and hidden charm ---and it really was! First of all, the main entrance door was huge and elegant. The reception area was rather small but enough for the hotel size. The reception desk wasn’t really up to the inspiration though: quite messy and home-office like.

We booked a last minute promotional rate via a well-known room booking website. We thought that it was a really good deal for a luxury place like this one. However, we were quite disappointed at check-in because we somehow felt like we were among the less important clients due to our low purchased rate. It’s crazy but while the hotel looked at our reservation, we suddenly felt that there was something going on with the choice of room being allocated. I knew that we couldn’t expect to have a deluxe room for a standard price; no, that was not at all our expectation. We would just like the hotel to be aware of this; guests should be treated in the some standard and any sensitive discussion should be done behind the back office door (and well closed!).

Once in the room, yes, we were allocated the least nicest room. It was dusty, tired and unpleasant. We didn’t expect a five-star standard, but the hotel’s image inspired us more than what we got. And things could have really been a lot better if there had been a little bit more effort. If there was a bit more attention, there wouldn’t be the hammer or sort of repair tools in the cupboard, for example.

The reception: smile more please! The housekeeping: get rid of ants in room!

Ad lastly, this hotel is nice but at the same price range, I'm sure you can find something much more worthful of money.

Very stylish rooms and lovely big doors and mirrors. Good hotel, but hard to find. Not easy to reach on foot with a suitcase from the nearby Skytrain stations unfortunately. A few cobwebs in the room and a thin layer of dust on most surfaces. Good breakfast, but you need to tell them the night before what you would like, and at what time

We stayed here about a week in August with a special promotion price through the hotel's website. For the price, it was much better than most hotels in Bangkok but next time we'll go somewhere else.

Pros: Room was nice and large with real hardwood floors and a king size bed. Large, clean bathroom. Breakfast was good. Much better interior design than most hotels in the area at a similar price.

Cons: Wifi was unreliable, dropping out randomly every few minutes to an hour. Ants invaded our room in force. Very firm mattress. Breakfast staff was overwhelmed during busy breakfast hours.