Dear Guest, I'm the owner of Padi Madi Guest House and I just read your review.
I'm very sorry you had a bad experience in Padi Madi Guest House. Usually our guest are happy about their stay with us and most of them if they come back to BKK come to Padi Madi again.
We try to do our best to make a comfortable stay in an great location (30 second walk from Skytrain) for reasonable price.
Regarding your different points, I will try to give some explanations :
I'm sorry you didn't like the bed. Actually we have some bed harder than other one, just because some guest prefer hard bed and some soft bed.
If the bed is not soft enough we can easily change the rooms. We have different options.
Since now we need get many complains about that.
Our room safe work all perfectly. That's happen often to block it by a bad use. there is a notice on each room safe. Also the behavior of my staff as you describe is not normal. They have to assist you until you should be able to use the room safe. Thanks for this comment, I will explain them again on this.
Regarding TV, actually we have 4 channels with movies in English and some locals Thai channels. That's happen some guest try to find new channel and setup the tuner not properly. In this case my staff can setup the TV in just few minutes. It is true we don't check the TV on each check-in, maybe we have to do it.
For Internet, we have a 8Gbytes/s connexion that is efficient enough. And it is a good connexion for Thailand. As I'm foreigner too, I use it often with my family and friend on web cam on skype without any problems.
We are a friendly guest house of 12 rooms with budget prices, yes, we no have lift.
We do our best to help for luggages. If I'm here of course I help to carry it. Also I have 2 staff on reception, one girl and one guy. I admit that the guy is more strong to help for luggage.
I'm sorry I cannot, as I wrote before, on this budget price, recruit someone 24h for carry luggage. I'm sorry for that but usually all my staff try to help for luggage.
I check and clean my aircon system every month. I never notice that aircon in room 303 make more noise than another one. It is just an aircon, aircon make noise.
We have no bug in Padi Madi, my staff they aware about that and not keep any rubbish in the building and clean all zone.
In Thailand, if you leave some food on table or some rest of food as I could see on you pict, is it normal that aunts come.
The rules is to not keep food in rooms. In superior rooms we have fridge. For standard rooms, there is a share fridge for keeping food.
Also in case, we have some spray for that, just ask to staff.
The 3 main tourist locations in bangkok are Kho San Road, Silom and Sukhumvit. We are on Sukhumvit. We are 1 station from Emporium shopping Mall, 2 stations from Asok & Nana. 5 stations from Siam Paragon and 30 min taxi drive from the main temple in old city.
We are 30 seconds walk from Skytrain.
Also the street food, street 38 is just 5 minutes from Padi Madi. Our staff can inform the way to go. This is one of the best street food night market in Bangkok (can see on guide).
Also we can book some tour direcly in Padi Madi.
I hope you have anyway a nice trip in Thailand and you will come again.