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Adelphi Grande Sukhumvit by Compass Hospitality
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Reviews (529)
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292 - 297 of 529 reviews
Reviewed March 14, 2011

Stayed in this wonderful gem of a serviced apartment from 9th March to 13th March 2011.

The room we had was beautifully clean and spacious which was no doubt value for money. Throughout the duration of our stay, the staff from the front desk right down to the concierge and security guards had nothing but warm greetings and smiles for us on a daily basis.

The location of the place is not the best but it's not very inconvenient either. Located within a 7 to 10mins walk to a nearby BTS station, it makes for a little exercise in and out of the place. Besides, if you are a little too lazy to take a short walk, a tuk-tuk service is provided for you to the main street where you are just a few steps away from the BTS station.

It's highly recommended for one to stay at this wonderful accommodation to really experience what it is like.

Cheers!

  • Stayed: March 2011, traveled as a couple
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1  Thank JonLee1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adelphigrande, General Manager at Adelphi Grande Sukhumvit by Compass Hospitality, responded to this reviewResponded March 15, 2011

Dear Valued guest,

Thank you very much for taking the time to review us on the tripadvisor. We are glad to see that you have an enjoyable stayed with us as well as enjoyed with our facilities and service. However, we will do our best to keep up the standard of our facilities and services in order to ensure the pleasant stay of our guests.

Please accept our sincere appreciation for your kind comments and recommendation on this review. We all looking forward to an opportunity to welcome and serve you again at Adelphi Grande.

Sincerely yours,

Sorayuth Sutthipholapaiboon
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 14, 2011

Loved many things about this hotel - clean, immaculate and well furnished rooms, great breakfasts and restaurant, excellent gym and pool, convenient location.
Unfortunately there is a major problem with the positioning of the aircon unit directly above the bed which results in arctic air blowing unpleasantly onto your face at night. No matter the positioning of the vents or the temperature setting this created a major health problemin in terms of sinusitus and made for a very uncomfortable 7 night stay.

  • Stayed: February 2011, traveled as a couple
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1  Thank Rodandi2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adelphigrande, General Manager at Adelphi Grande Sukhumvit by Compass Hospitality, responded to this reviewResponded March 15, 2011

Dear Valued guest,

May we take this opportunity to thank you for your fine compliments, and feedback concerning in room air-conditioning unit position which result the cold air blew directly on your face. Please accept our profound apologize for the unpleasant and inefficient of our facility. Please note that we have brought this matter into the meeting and discussed with all concern to find the best solution to solve this problem. As it is communication such as this that will help us to improve, and strive for the highest level of service excellence.

We sincerely hope that this experience will not tarnish your impression with us and that we will have the opportunity to welcome and serve you again in the future.

Faithfully yours,

Sorayuth Sutthipholpaiboon
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 13, 2011

Very pleased with our stay at Adelphi Grande Hotel in Bangkok. Great location very close to the BTS station, which is the best way to get around. We didn't really see many restaurants or shopping within walking distance, but it wasn't really a problem. Spacious, modern and clean rooms (ours had a washer/dryer which was handy!). Very helpful staff who were so polite and willing to help in whatever way they could. Great contintental breakfast with hot items ranging from eggs, french toast, noodles, and soup to cold items of fruit, pastries, and salad. I personally looked forward to breakfast every morning! Two computers in the lobby with free internet access. The pool area was small but sufficient and nicely decorated. We used the pool each day because it was so nice to come back after a long, hot day of sightseeing and cool off in the water. Gym facillity was nice as well. Overall, very pleased with our stay and it was such a great value for the money!! Would not hesitate to stay again or recommend to others.

  • Stayed: March 2011, traveled with friends
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1  Thank yankee_babe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adelphigrande, General Manager at Adelphi Grande Sukhumvit by Compass Hospitality, responded to this reviewResponded March 14, 2011

Dear Valued guest,

Thank you very much for your feedback on the tripadvisor review. We are delighted to see that you enjoyed, and had a wonderful time while you were staying with us, especially with our breakfast. Apart from this, please accept our sincere apologize that we fail to provide you the information about the restaurants and shopping venue near by. As actually there are restaurants and big shopping mall call Emporium which you may find almost everything there located within walking distance.

Once again, we would like to thank you for your kind comments and feedback as it will help us to improve our facilities and service. We hope that we will have an opportunity to welcome and serve you again at Adelphi Grande.

Sincerely yours,

Sorayuth Sutthipholpaiboon
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 11, 2011

I love this hotel and plan to return in late May for another visit. Nice rooms, outstanding staff from Management to Housekeeping, and a nice location close to the BTS skytrain. Heck even a Tops market and the Millennium Shopping Mall close by. Excellent staff and very accommodating. The only thing I would like to see the pool hours extended so that you can go for a late night swim should you be so inclined.
Originally booked to stay from Feb 16 to March 2nd. Change of plans went to Phuket for a week and extended my stay in Thailand for another week. You would think that this would be a win win for all parties involved but no, nothing but problems with Expedia. I fought with Expedia to get a refund for the second week of the stay, Hotel Mgmt sent no fewer than 6 emails to resolve the issue and I was issued a refund, which i promptly used to book with the Hotel directly. I even got the same discount I would have received had I booked online. I choose the hotel because of the reviews and Management responses to the reviews and thank goodness that did. Thank you Management for going to bat for me and helping me resolve the issue, I am sorry that Expedia is such a pain to deal with and I truly appreciate the effort put into it.

  • Stayed: March 2011, traveled solo
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Thank liamjeff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 9, 2011

When you're booking a hotel in a place you've never been, that has so many potential places to stay and areas that you're really not familiar with, it can be daunting. There are online reviews in places like this one, but you never really know who's written them or what perspective they're writing from. So, there's always a bit of anxiety about exactly what you'll find when you finally arrive, particularly when you're trending toward the lower price ranges on your choice in an effort to save money.

Let me say that from the perspective of a traveling family who's stayed in everything from the most frightening backpacker hotels to some top notch places (most recently the Disney Hollywood Hotel in Hong Kong) that Adelphi Greande will NOT disappoint.

There is security at the front gate, we were met by 2 friendly bell hops, the front desk personnel speak excellent English and were helpful and quick with check in.

We were thrilled to find a very clean spacious room with a full kitchenette, a washer/dryer for clothes, a 2 head shower, granite counter tops, a large stocked fridge with reasonably priced beer and drinks, a plate of fresh fruit was brought to the room for us, there were 3 bottles of complimentary water. WiFi was included--though not great reception at the regular desk in our room it is much better close to the room door. The bed was huge, comfortable and there were extra pillows.

The art work and decor were very classy. The breakfast that was included with our room was a huge full buffet including cooked to order omelets that were just outstanding--and I am very critical of how eggs are cooked. There was copious properly cooked American style bacon, several fresh juices, fruits and a ton of typical Western style breakfast food. But there was also very typical Thai/Asian breakfast choices offered. We did have to pay for one child buffet since only 2 people per room are included--that set us back a while US$5! We felt it was a steal.

The location is OK, I think that depending upon your plans you might find a place better located, but really Bangkok is so big that there's a good chance you're destination is going to be far away from your hotel wherever you stay. The hotel provides a Tuk-tuk to take you to the main street where you're only about 2 blocks from the Sky Train station which can get you to other major connections in the city. Ultimately we found that usually a taxi was the best choice for getting home at night and usually only cost about US$6-7 from even the furthest away locations in the city. With the 5 of us traveling together it was not much more than taking the sky train + a bus or water taxi.

Our children were comfortable, the service was great, the rooms were nice and we couldn't be more thrilled with this choice as a place to stay.

  • Stayed: March 2011, traveled with family
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1  Thank Efusco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded March 10, 2011

Dear Valued guest,

We are very glad to see that you and your family had a wonderful time in Bangkok as well as enjoyed your stay with us. It is most rewarding to learn that our facilities and service are appreciated by our guests. We will do our best to improve and keep up our standard of services in order to meet the guests need and expectation.

Thank you very much for your kind observations, and compliments. We hope that you and your family will be visiting us again, and that we will have an opportunity to welcome and serve you again at Adelphi Grande.

Faithfully yours,

Sorayuth Sutthipholpaiboon
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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