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“Superb Sofitel Sukhumvit” 5 of 5 bubbles
Review of Sofitel Bangkok Sukhumvit

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Sofitel Bangkok Sukhumvit
Ranked #35 of 849 Hotels in Bangkok
Certificate of Excellence
Manila, Philippines
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Superb Sofitel Sukhumvit”
5 of 5 bubbles Reviewed July 3, 2013

This property is very new. From the moment you walk in, you can smell the fresh scent in the lobby. A welcome drink and a very cold towel awaits you while checking in. The staff are all good looking and can speak fluent English. Just to mention a highlight of my stay was when the Executive Assistant Manager Mr. Shadi Refai, greeted me during my check in and welcomed me on my second stay. The feeling was so uplifting being valued for your patronage of a well deserving hotel. We stayed in one of the Suite Rooms. Nice segregation of living room, bathroom and bedroom. The room is equipped with not one but two, huge Samsung Smart TV (with internet access). The following morning, we ate at the Voila. This time around, more hot entrees (improved noodle station, best I’ve tasted because I do not usually eat noodle soup in the morning) and more variety (rotisserie chicken for bfast and potato salad-yum!). I don't know how the French do it, but their coffee and bread/pastries taste phenomenal. The aroma made me take my coffee with just a hint of sugar. I usually take it with loads of milk. The bread is freshly made daily and so many variants ! The swimming pool is not so big. I wish it could have been bigger so I can avoid other guests. However, the pool and the surrounding area is very clean with a jacuzzi, lounge and a bar. The hotel is a 5-10 minute walk to Robinson's department store, Terminal 21 (new mall) and the Asoke train station. Among all the hotels (Conrad in Lumphini, Pullman near Victory Monument, Renaissance Ratchaprasong (near Central dept store) that we've stayed in at Bangkok, this is the best !

  • Stayed June 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank MissChoosy1120
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelSukhumvit, Hotel Manager at Sofitel Bangkok Sukhumvit, responded to this review, July 4, 2013
Dear MissChoosy1120 ,

Thank you very much for taking the time to write this wonderful review and to share with us your experience with Sofitel Sukhumvit Bangkok . We are glad that you enjoyed your stay with us .

In Sofitel Sukhumvit Bangkok , we try our best to strive for excellency and to deliver uttermost service to ensure guest comfort and satisfaction .

We look forward towards your next stay with us .

Sincerely ,

Christian Schlegel
Hotel Manager .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,901 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Ho Chi Minh City, Vietnam
2 reviews
5 of 5 bubbles Reviewed July 3, 2013

We stayed here for couple nights in June 2013. This is the best hotel with friendly staff, modern facilities ( smart TV, bathroom, gym). I really like the swimming pool, it is so beautiful and make us relaxing there. If you looking for tours or any advice , the knowledgable concierge will hepl you. I think this hotel is the best choice when you come to Bangkok. I'll stay here again!

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Jessy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelSukhumvit, Hotel Manager at Sofitel Bangkok Sukhumvit, responded to this review, July 4, 2013
Dear Jessy N ,

Thank you very much for sharing your experience with us . We are delighted to hear that your stay was outstanding and that you enjoyed all the facilities we are offering at the hotel.

We are really looking forward to welcoming you soon at the Sofitel Bangkok Sukhumvit. It will be our pleasure to have another opportunity to show you the gracious hospitality and superb service.

Sincerely,

Christian Schlegel
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 3, 2013

We stayed a suite for two night, it was extremely spacious and comfortable - the staff are very welcoming. We even received a card and cake from the staff as they had noticed i was carrying a wedding dress so wanted to congratulate us. A special thank you to Ayami (GRO) for arranging this, all the staff had personally signed the card too - it was very sweet and really added a special touch to our stay.

The view from L'appart in the evening is very beautiful. Something special i noticed about this hotel is the smell when you walk in, the lobby's filled with a beautiful aroma, so pretty!
Excellent location in BKK!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 184EmmaW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelSukhumvit, Hotel Manager at Sofitel Bangkok Sukhumvit, responded to this review, July 14, 2013
Dear 184EmmaW ,

Thank you for taking the time to write this amazing review .We are glad that you enjoyed your stay with us here in Sofitel Sukhumvit Bangkok .

Our ambassador are well-trained to deliver uttermost service to ensure guest comfort and to satisfy our guest needs .

We look forward to welcome you back to Sofitel Sukhumvit Bangkok for your next trip to Bangkok .

Sincerely ,

Christian Schlegel
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
India
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed July 3, 2013

It's a pleasure to stay with Sofitel Sukhumvit Bangkok. Have stayed here before also and each time better than the previous one.

Club rooms are excellent with breath taking views and amenities.

Butler (Ms. Som - was assigned to our room) service is for real and I mean it. The butler helps in packing or for anything. This time as a last minute errand, she went and bought mangosteen for me which I carried back home. All with a smile.

The club floor is there for eligible guest use with impeccable service. The Manager, Mr. Benjamin was not only friendly us but our kids also and when he came to know that we are vegetarians, he apecially arranged for vegetarian snacks. Also Ms. Savitri was always there to help and assist in everything and anything.

Also would like to mention the fact that the senior management of the hotel - the GM and Director Rooms make it a point to greet guests and directly ask if they are facing any problems or otherwise. It's a very hands-on approach and without any flab of the present management that makes this hotel a perfect stay in Bangkok.

Would definitely recommend this hotel as the BEST Choice for stay in Bangkok, TH.


  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Venkat-Indian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelSukhumvit, Hotel Manager at Sofitel Bangkok Sukhumvit, responded to this review, July 3, 2013
Dear Venkat-Indian ,

Thank you very much for taking the time to write this wonderful review . We are pleased that you and your family enjoyed your stay with us at Sofitel Sukhumvit Bangkok .

We are looking forward to welcome you in the future at the Sofitel Bangkok Sukhumvit. It will be our pleasure to show you the gracious hospitality and outstanding service.

Sincerely,

Christian Schlegel
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Level Contributor
5 reviews
3 hotel reviews
4 of 5 bubbles Reviewed July 3, 2013

An excellent hotel, with superb service and in a very central location. Not the cheapest but worth every penny. I will be back! The lounge facilities were not really worth the additional cost, unlike many other 5 star hotels but the staff were just great and couldn't do enough.

  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank PJJR478
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelSukhumvit, Hotel Manager at Sofitel Bangkok Sukhumvit, responded to this review, July 3, 2013
Dear PJJR478,

Thank you so much for your comments on Tripadvisor regarding your recent stay with us at Sofitel Bangkok Sukhumvit.

We are delighted to hear that you enjoyed your stay with us.

We are looking forward to an opportunity to welcome you back to our hotel.

Sincerely,

Christian Schlegel
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed July 3, 2013

I was here at the hotel for business, so my review mainly focuses on the standard experience with the hotel (couldn't manage a gym visit which is a shame).

I think the tone was set from a service perspective with the check-in. Very kind at the reception and guided tour to my room to settle. Everything was fine (room a bit on the small side but that's probably because I was registered as a single guest) and I had a fine night sleep. Room is just slightly starting to show its age, however it's tough to stay ultra modern with all that is happening in Bangkok and with the competition.

Had breakfast at the restaurant (greeted with 'Bonjour' - cute). Fine spread with lots of choice.

Check out was bright and early (just before 6am) so no time for breakfast on day 2. The staff were most apologetic, saying that if they'd have known (I didn't mention I'd be leaving early) they would have prepared a breakfast box. Was very genuine and appreciated.

Overall, was a 'business-centric' trip, so not much experience with other elements. Location is very central - half-way and walking distance between 2 BTS stations. For me - it was the service that set it apart - great job team!

  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Matyboom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelSukhumvit, Hotel manager at Sofitel Bangkok Sukhumvit, responded to this review, July 4, 2013
Dear Matyboom ,

Thank you very much for taking the time to write this wonderful review . We are extremely glad that you enjoyed your stay with us .

Our staffs are well trained to deliver uttermost service to exceed our guest expectation and to make their stay enjoyable .

We are looking forward towards your next stay with us .

Sincerely ,

Christian Schlegel
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Canada
Level Contributor
59 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed July 2, 2013

We stayed here for 6 nights in June 2013.

One of the best hotels we have visited. Once one enters the lobby one is really impressed by the stylish ambiance and the warm welcome.

The rooms are superb and the upper floors have great views. Bathrooms and amenities are of a very high standard. The gym is excellent in terms of equipment and views; and staffed by extremely helpful trainers who are keen to assist with guests’ workout regimes (of particular note on our trip were Boy and Kom). Pool is well appointed and not at all busy, which is good given its limited capacity.

Breakfast buffet was of a very high standard and again the staff were superb (particular mention here to the hardworking May and the girls on restaurant reception who can remember one’s favoured morning beverage).

Location is right in the thick of the Sukumvit action, but once inside the doors there is a haven of tranquility. Takes about 5 mins to walk to either the BTS (Asok) or MRT (Sukumvit).

Overall, an excellent choice for Bangkok. GM and staff should be commended; we have stayed in many hotels in the city and nothing beats this hotel to date.

A slight downside is the number of Egyptian Airline staff based in the hotel. They are generally rude towards the hotel staff and detract from the classy ambiance. We certainly will never travel on Egyptian Airlines !

Stayed June 2013, traveled as a couple
Helpful?
1 Thank Richmondbois
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelSukhumvit, Hotel Manager at Sofitel Bangkok Sukhumvit, responded to this review, July 3, 2013
Dear Richmondbois ,

Thank you for taking the time to write this amazing review .We are glad that you enjoyed your stay with us here in Sofitel Sukhumvit Bangkok .

Our ambassador are well-trained to deliver uttermost service to ensure guest comfort and to satisfy our guest needs .

We look forward to welcome you back to Sofitel Sukhumvit Bangkok for your next trip to Bangkok .

Sincerely ,

Christian Schlegel
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Bangkok Sukhumvit

Property: Sofitel Bangkok Sukhumvit
Address: 189 Sukhumvit Road Soi 13-15 | Klongtoey Nuea, Wattana, Bangkok 10110, Thailand
Phone Number:
Location: Thailand > Bangkok > Sukhumvit
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #35 of 849 Hotels in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Bangkok Sukhumvit 5*
Number of rooms: 345
Official Description (provided by the hotel):
Sofitel Bangkok Sukhumvit is centrally located on Sukhumvit road. It is surrounded by major business, shopping and entertainment venues, a short walking distance to Asoke or Nana BTS (skytrain) and MRT Sukhumvit (subway) stations. The luxurious 5-star Sofitel Bangkok Sukhumvit hotel features a 23-meter (75-foot) outdoor swimming pool, a 24-hour gym and Le SPA with L'Occitane. Along with free Wi-Fi, the hotel, also kid friendly, has 24-hour room service and free parking. Sofitel Bangkok Sukhumvit is located 2 miles from Lumpinee Boxing Stadium, 2 miles from Jim Thompson House, 3 miles from the Thai National Museum and 16 miles from Suvarnabhumi International Airport. The exclusive Le SPA with L'Occitane features a hydrotherapy bath, sauna facilities and relaxing massage services. The hotel also provides a business center, tour desk and laundry services. Sunday brunch, buffet breakfast, lunch and dinner as well as international dishes can be enjoyed at Voilà Sofitel Bangkok Sukhumvit. The stunning rooftop Bar and Restaurant, L'Appart, offers refined French cuisine and beautiful Bangkok views. ... more   less 
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