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Sofitel Bangkok Sukhumvit
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Reviews (3,477)
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2,185 - 2,190 of 3,477 reviews
Reviewed April 9, 2013

Stayed for a couple of nights.

The hotel has a very intimate feel, very much like a chic boutique hotel. Beautiful, very well desingned bedrooms and bathrooms with with very nice toiletries ( hermes ).

Hotel has a stunning Club level that serves a nice breakfast . Cocktail hour is above average, although too early for me ( 5-7 as opposed to the traditional 6-8 ). very good drinks offerings.

Pool is very well done, very modern and calm, with very good poolside service ( cold towels, water, fruit skewers )

Staff very good, nothing too much trouble. Especially the bell staff took care of all our needs very effeciently, Wassana in particular.

Usually staying in the Starwood properties or the Four Seasons, this hotel is definately somewhere I will return to.

Location for me is ok, but very easy access to Skytrain.

Room Tip: Book a club room for access to the impresive Club lounge
  • Stayed: April 2013, traveled as a couple
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Thank LondonJbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelSukhumvit, Manager at Sofitel Bangkok Sukhumvit, responded to this reviewResponded April 14, 2013

Dear LondonJbs,

Thank you for taking the time to review your recent stay at the Sofitel Bangkok Sukhumvit.
We are delighted to hear such positive words regarding your experience with us. We are glad that our Bell staff had been very helpful, especially Ms. Wassana our friendly door-lady.

We are looking forward to welcoming you back very soon at the Sofitel Bangkok Sukhumvit.

Sincerely,



Manasnarth BOONYONG (Ms)

Guest Experience & Quality Manager

Sofitel Bangkok Sukhumvit


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 9, 2013

Stayed for 3 nights, easy to get to/from shopping, restaurants, and Bumrungrad Hospital. Immaculate, sleek design, warm friendly service. Rooftop restaurant is great in good weather. Rooftop bar is much better than lobby level bar.

Room Tip: Go for a Club level room as the extra perks are good value
  • Stayed: March 2013, traveled with friends
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Thank blindsaychef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelSukhumvit, Manager at Sofitel Bangkok Sukhumvit, responded to this reviewResponded April 16, 2013

Dear blindsaychef,

Thank you for taking the time to provide your feedback.
I am happy to know you enjoyed your stay.
I very much look forward to welcoming you back for your next visit.

Sincerely,

Manasnarth BOONYONG (Ms)
Guest Experience & Quality Manager
Sofitel Bangkok Sukhumvit

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 9, 2013

This was my second time at the Sofitel Sukhumvit and where before a lot of things were faulty, this time the hotel seems to have finally reached it's rightful rhythm and everything is in sync. Check in was faultless and speedy, warm, effusive but not overly so. The room was well appointed as expected, clean, luxurious and almost opulent. There are still three remote controls to contend with if you wish to use the tv/dvd/sound system but I suppose that is the price you pay if you want choice. There was a butler service on my floor but never needed it--everything was in place, timely clean ups from housekeeping and excellent club floor amenities.

Special mention must be made of Ice, the manager for rooms, who made my stay warm and welcoming. The staff remember you, from the gym floor to the pool and that is always refreshing in a hotel brand of this calibre. I have no inhibitions on recommending this hotel.

  • Stayed: April 2013, traveled on business
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Thank JVATravels92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelSukhumvit, Manager at Sofitel Bangkok Sukhumvit, responded to this reviewResponded April 16, 2013

Dear JuliaVanderbilt,

Thank you very much for taking the time to write this very nice comment about your recent stay at the Sofitel Bangkok Sukhumvit. We really appreciate you gave us a chance and stayed at our hotel for a second time.
We are delighted to hear this time you had a great time with us and are glad Ms. Ice, our Assistant Director of Rooms, had managed to make your stay such warm and welcoming. She was happy to read about your comment.
We are looking forward to the pleasure of welcoming you back at the Sofitel Bangkok Sukhumvit.

Sincerely,

Manasnarth BOONYONG (Ms)
Guest Experience & Quality Manager
Sofitel Bangkok Sukhumvit

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2013

I stay at Accor hotels frequently, and the new Sofitel in Bangkok is definitely up to standards.
The rooms are well appointed, with a traditional Sofitel look and feel. Nice views in the center of BKK. Good location, close to two Skytrain stations. Plenty of nightlife, shopping and restaurants everywhere.
Service at the Club Level is as sharp as you would expect. For example, I accidentally spilled some food/snack onto my lap/floor and the staff team was swarming over me to help me clean up and (this is the kicker) one of them went and gathered exactly the combination of snacks that tumbled off my plate for me without even mentioning or asking. Extraordinary service.
Classy, friendly, responsive in all aspects.
And the BKK properties, booked in advance, are a relative bargain compared to Sofitel around the world, so don't miss out!

Room Tip: Corner rooms are always great, especially on upper floors.
  • Stayed: March 2013, traveled solo
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1  Thank Cali50s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelSukhumvit, Manager at Sofitel Bangkok Sukhumvit, responded to this reviewResponded April 16, 2013

Dear Cali50s,

Thank you very much for your positive feedback regarding the service received in Club Millesime. The Club Millesime Managers and ambassadors are very pleased to hear how much you have enjoyed your experiences.
All team members are encouraged to ensure that our guests leave with wonderful experiences of their time spent at Sofitel Bangkok Sukhumvit.
We look forward to welcome you in the near future.

Sincerely,

Manasnarth BOONYONG (Ms)
Guest Experience & Quality Manager
Sofitel Bangkok Sukhumvit

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 7, 2013

We decided to stay at this hotel in Bangkok and were happy with the choice. We stayed at the prestige suite and it was worth the money spent on it. Service is excellent and we also had access to Club Millesime which is great.
The suite has 2 rooms with a luxurious bathroom and great Hermes products. The view of Bangkok from the room was superb.
Food was of good quality and rooms are very very nice.
It is bang in the centre of the sukhumvit area and well connected by the sky train.
As you step out..there are many options for food as well shopping all around you.

We will definitely stay here when we visit again.

Stayed: April 2013, traveled with family
Thank Kavita101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelSukhumvit, Manager at Sofitel Bangkok Sukhumvit, responded to this reviewResponded April 16, 2013

Dear Kavita101,

Thank you very much for taking the time to share your comments about your stay at Sofitel Bangkok Sukhumvit. We are delighted to hear that your stay was outstanding. Your feedback is extremely important as it helps us to continually improve upon our service and provide a memorable experience to our valued guests.
Thank you again for your feedback. We are looking forward to welcoming you back very soon to our property.

Sincerely,

Manasnarth BOONYONG (Ms)
Guest Experience & Quality Manager
Sofitel Bangkok Sukhumvit

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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