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“Luxury in the middle of the chaos”

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Sofitel Bangkok Sukhumvit
Ranked #40 of 889 Hotels in Bangkok
Certificate of Excellence
Reviewed January 23, 2013

Stayed in Club Room with awesome views of the city. Club lounge is an absolute must if staying in this new hotel. After browsing through the city streets or shopping to come back to the lounge in late pm and have a drink and a bite is so ...nice! Hotel is near new, so can't fault the rooms, the staff is well trained like in most Sofitels. Location is great NaNa station is 2 min walk, then 2 station by MRT to Paragon or Central Plaza.

Room Tip: Club Room, can't stress enough!!!
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  • Stayed: January 2013, traveled with family
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Thank Tahititim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelSukhumvit, Manager at Sofitel Bangkok Sukhumvit, responded to this reviewResponded January 31, 2013

Dear Tahititim,

Thank you very much for sharing this lovely comment regarding your recent stay at the Sofitel Bangkok Sukhumvit.
We are delighted that you had a great time with us, we are doing all in our power to make our guests feeling special and the most comfortable. We are glad you had a great experience in our Club Millesime and enjoyed our staff efficiency.
We are looking forward to your return on your next visit.

Sincerely,

Manasnarth BOONYONG (Ms)
Guest Experience & Quality Manager
Sofitel Bangkok Sukhumvit

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,152 - 2,158 of 3,293 reviews

Reviewed January 21, 2013

My husband and I had a two night weekend break from his work here in Bangkok. The hotel entrance foyer was spacious and the welcome we received was delightful. Our comfortable room was very well appointed. The large bathroom with L'Occitane toiletries had a full size bath and separate toilet and shower. The staff in the Club lounge were friendly and efficient. A one and a half hour relaxing massage in the hotel spa was heavenly!
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  • Stayed: January 2013, traveled as a couple
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Thank Allan-Jenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelSukhumvit, Manager at Sofitel Bangkok Sukhumvit, responded to this reviewResponded January 31, 2013

Dear Allan-Jenny,

Thank you for choosing Sofitel Bangkok Sukhumvit for your weekend get away with your husband.
We are delighted to hear you had a great stay and value the consideration you have for our hotel. We are happy to know you enjoyed the hotel facilities.
We are looking forward to the pleasure of welcoming you back at the Sofitel Bangkok Sukhumvit.

Sincerely,

Manasnarth BOONYONG (Ms)
Guest Experience & Quality Manager
Sofitel Bangkok Sukhumvit

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 21, 2013

  • Stayed: December 2012, traveled with family
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Thank Lars F
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
SofitelSukhumvit, Manager at Sofitel Bangkok Sukhumvit, responded to this reviewResponded January 31, 2013

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Reviewed January 21, 2013

sent 2 emails to the hotel concerning airport pick up, but no answer. even when I had to call the hotel from switzerland concerning the airport pick up, they asked me to call the next day. Unbelievable!

  • Stayed: January 2013, traveled on business
    • Service
2  Thank and z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelSukhumvit, Manager at Sofitel Bangkok Sukhumvit, responded to this reviewResponded January 31, 2013

Dear and z,

Thank you for taking the time to provide your feedback.
We would like to ask you to accept our sincere apologies for the issue of communication with the hotel, I can tell you that this is not our way we operate and that can be seen by the majority of the comments you can see here in this site.
We take this issue seriously and we are taking significant steps so that a similar situation does not take place again. It is of utmost priority that our service lives up to the high standards you expect and deserve.
We remain committed to providing the highest quality service to you and promise to work even harder to regain your trust and confidence in us. Thank you for your support and patience.

Sincerely,

Manasnarth BOONYONG (Ms)
Guest Experience & Quality Manager
Sofitel Bangkok Sukhumvit

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Reviewed January 20, 2013

The Sofitel offers the usual luxury fare of a city hotel. A Travelzoo offer of spa treatment reductions and free tapas and champagne clinched it for us. My request for a high floor, south facing room was honoured. The room itself is luxuriously equipped with a large bathroom… the only facilities lacking, as is often the case, were an iron and ironing board. Oh well!

Staff throughout are helpful and courteous, particularly in the breakfast restaurant and the pool area. The reception staff less so unfortunately. The spectacular rooftop terrace is a delightful spot to sip champagne before setting out for a night on the town.

Asok and Nana Skytrain/BTS stations are within a couple of minutes walk, giving you reasonably quick access to some of Bangkok’s business areas. The historical areas around the Grand Palace are still some way away.

  • Stayed: October 2012, traveled with friends
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Thank Garfster_S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelSukhumvit, Manager at Sofitel Bangkok Sukhumvit, responded to this reviewResponded January 31, 2013

Dear Garfster_S,

Thank you so much for your comments on Tripadvisor regarding your recent stay with us at Sofitel Bangkok Bangkok.

We are delighted to hear that you enjoyed your stay with us. We regret to hear that you find the service given by the receptionist was not very helpful compairing to the other part of the hotel. With your valuable comments, this will help us improve our products and services in order to create a wonderful and memorable experience for every guest.

We are looking forward to an opportunity to welcome you back to our hotel.

Sincerely,

Manasnarth BOONYONG (Ms)
Guest Experience & Quality Manager
Sofitel Bangkok Sukhumvit

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 19, 2013

Stayed at the hotel for 4 nights on the first leg and 2 nights on the second leg whilst touring Asia, the hotel staff were very good as were the rooms. A little strange they allow street traders to trade directly outside the hotel however they were never allowed in. A very updated version to what is available within the area, I appreciate there maybe better named hotels, however they are getting tired and this one is new.
The room was very good and I mean tip top, all mod cons, with perfect room service amd turn down service. If staying for a stopover this is the perfect palce. If your a smoker like me they will accomodate you which is nice in this day and age.

  • Stayed: December 2012, traveled with friends
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Thank Paul P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelSukhumvit, Manager at Sofitel Bangkok Sukhumvit, responded to this reviewResponded January 20, 2013

Dear Paul P,

Thank you very much for taking the time to write such as enthusiastic review about your stay at the Sofitel Bangkok Sukhumvit.
We are glad you enjoyed the comfort of our rooms and all the facilities we are offering.
We are really looking forward to welcoming you soon at the Sofitel Bangkok Sukhumvit.

Sincerely,

Manasnarth BOONYONG (Ms)
Guest Experience & Quality Manager
Sofitel Bangkok Sukhumvit

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 17, 2013

I stayed at SOFITEL Bangkok Sukhumvit for 2 nights.
I decided to upgrade my room to Luxury Club Millesime 1 King Bed Room when I checked-in. The staff quickly give me new room.Very professional.
My room number is 2310. The SMART LED TV and Bose Lifestyle System are great. The Wi-Fi is a little slow, but the house-keeping staff offer me cable line to resolve this problem.
Happy Time of Club Millesime is amazing.
I had good time with SOFITEL.

  • Stayed: January 2013, traveled as a couple
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3  Thank wts234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelSukhumvit, Manager at Sofitel Bangkok Sukhumvit, responded to this reviewResponded January 20, 2013

Dear wts234,

Thank you very much for sharing this lovely comment regarding your recent stay at the Sofitel Bangkok Sukhumvit.
We are glad you had a great experience and enjoyed our staff efficiency. It is Sofitel standard to provide the quality equipment in the guest room. We are glad you mentioned SMART LED TV and BOSE audio system.
We are sorry to hear you found the wi-fi was slow. We have increased the speed of wi-fi complementary.
Thank you again for your feedback. We are looking forward to your return on your next visit.

Sincerely.

Manasnarth BOONYONG (Ms)
Guest Experience & Quality Manager
Sofitel Bangkok Sukhumvit

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Bangkok Sukhumvit

Address: 189 Sukhumvit Road Soi 13-15 | Klongtoey Nuea, Wattana, Bangkok 10110, Thailand
Phone Number:
Location: Thailand > Bangkok > Sukhumvit
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #40 of 889 Hotels in Bangkok
Price Range: $148 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Bangkok Sukhumvit 5*
Number of rooms: 345
Official Description (provided by the hotel):
Sofitel Bangkok Sukhumvit is centrally located on Sukhumvit road. It is surrounded by major business, shopping and entertainment venues, a short walking distance to Asoke or Nana BTS (skytrain) and MRT Sukhumvit (subway) stations. The luxurious 5-star Sofitel Bangkok Sukhumvit hotel features a 23-meter (75-foot) outdoor swimming pool, a 24-hour gym and Le SPA with L'Occitane. Along with free Wi-Fi, the hotel, also kid friendly, has 24-hour room service and free parking. Sofitel Bangkok Sukhumvit is located 2 miles from Lumpinee Boxing Stadium, 2 miles from Jim Thompson House, 3 miles from the Thai National Museum and 16 miles from Suvarnabhumi International Airport. The exclusive Le SPA with L'Occitane features a hydrotherapy bath, sauna facilities and relaxing massage services. The hotel also provides a business center, tour desk and laundry services. Sunday brunch, buffet breakfast, lunch and dinner as well as international dishes can be enjoyed at Voilà Sofitel Bangkok Sukhumvit. The stunning rooftop Bar and Restaurant, L'Appart, offers refined French cuisine and beautiful Bangkok views. ... more   less 
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