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Sofitel Bangkok Sukhumvit
Ranked #40 of 889 Hotels in Bangkok
Certificate of Excellence
Reviewed October 5, 2012

great room details, good location close to bts but it's really messy and hectic on the street to bts both asok and nana. breakfast was excellent. the staff services were a bit of hit or miss. i orobably would not stay here again as there are definitely many better valued hotels in bangkok.

  • Stayed: October 2012
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Thank keio s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelSukhumvit, Manager at Sofitel Bangkok Sukhumvit, responded to this reviewResponded October 10, 2012

Dear keio s,

Thank you for taking the time to tell us about your experience at the Sofitel Bangkok Sukhumvit. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Manasnarth BOONYONG (Ms)
Guest Experience & Quality Manager
Sofitel Bangkok Sukhumvit

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2,268 - 2,274 of 3,291 reviews

Reviewed October 4, 2012

I had the pleasure to stay at this hotel for 4 nights from Sep 27 till Oct 1st.The location was great and the executive room and executive lounge was very good,the staff at the hotel and the lounge were very professional.the breakfast at the lounge was excellent.the evening lounge happy hour was great.The room was clean and brand new,the bathroom had a nice rain shower with HERMES toiletry.

Room Tip: Terminal 21 shopping center is 4 mnts away,it has all what you want.
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  • Stayed: October 2012, traveled solo
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Thank Al-raisi99311194
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelSukhumvit, Manager at Sofitel Bangkok Sukhumvit, responded to this reviewResponded October 8, 2012

Dear Al-raisi99311194 ,

Thank you for choosing the Sofitel Bangkok Sukhumvit for your stay visit to Bangkok.

It seems you were able to take advantage of many of our amenities, and I am happy to know you enjoyed our Club Millesime benefits.

Thank you very much for your positive feedback. We all looking forward to welcoming you back to Sofitel Bangkok Sukhumvit sometime soon.

Sincerely,

Manasnarth BOONYONG (Ms)
Guest Experience & Quality Manager
Sofitel Bangkok Sukhumvit

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 3, 2012

What a great hotel. Fantastic position and lovely staff. Food was good, beds really comfy.everthing about this hotel was good. Nothing seemed to be a problem. Tours from hotel were a little pricey but look outside hotel. They were very accommodating to children. The gym has an age requirement of 16 years old but should be 14. If kids need to stay fit for sport they can't go for a run in Bangkok.

Room Tip: River view
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  • Stayed: September 2012, traveled with family
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Thank Anne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William J, General Manager at Sofitel Bangkok Sukhumvit, responded to this reviewResponded April 10, 2014

Dear Anne T,

Thank you very much for your positive feedback on our hotel and accept our apologies for our late reply.

It is with sincere regret that we note your dissatisfaction with the pricing of the tours. Although we believe our pricing is comparable to similar properties in the area, we will certainly address the price issue with our supplier.

Concerning the rules & regulation in the gym, we are unfortunately not allowed to permit children under the age of 16 for insurance purposes.

We were very pleased to read that you appreciated the food & beverage, the convenient location and our outstanding ambassadors who always do their upmost to provide every guest a Maqnifique stay.

May I end by saying that it was a pleasure to serve you and we look forward welcoming you back at the Sofitel Bangkok Sukhumvit.

Sincerely,

William Haandrikman
General Manager

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Reviewed October 3, 2012

New hotel with nice bathroom.Nice amenities luv it, next to Asok BTS.(5 mins walk) through dirty street area n smelly too.
Nice pool, friendly staff.
But near night life area and middle east area.
If me it's difficult to find good restaurant.
Near terminal 21 mall, food court so so.
Modern and stylish nice hotel.
If in China town or Siam , I'll rate 6/6

  • Stayed: October 2012, traveled with family
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Thank trizn4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelSukhumvit, Manager at Sofitel Bangkok Sukhumvit, responded to this reviewResponded October 3, 2012

Dear trizn4,

Thank you very much for your positive feedback.
I am glad that you have thoroughly enjoyed your stay at Sofitel Bangkok Sukhumvit.
We all looking forward to welcoming you back to Sofitel Bangkok Sukhumvit sometime soon.

Sincerely,

Manasnarth BOONYONG (Ms)
Guest Experience & Quality Manager
Sofitel Bangkok Sukhumvit

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 2, 2012

Bangkok has its fair share of hotels, but this newly opened one is really worth a visit. I've stayed twice now, hosted a conference the first time and here for work this time. The conf facilities in the hotel are spacious and bright, the hotel couldn't do enough for us while we were here. Staying as a guest is no disappointment either, comfort is the focus in the rooms, everything is super modern and again, service is high.
The location is amazing. Right next to the Asok BTS and in the heart of Sukhumvit. A really short walk to all the great restaurants and bars on Sois 11 and 31.
I haven't been but the Sunday brunch looked delicious.

  • Stayed: October 2012, traveled on business
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Thank lakeroyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelSukhumvit, Manager at Sofitel Bangkok Sukhumvit, responded to this reviewResponded October 3, 2012

Dear lakeroyd,

We very much appreciate your comments regarding your experience at the Sofitel Bangkok Sukhumvit. It is always a pleasure to receive positive feedback.

We are delighted to hear that your enjoyed our room and service. Your feedback is extremely important as it helps us to continually improve upon our service and provide a memorable experience to our valued guests.

Thank you again for your feedback. We hope to see you at our delicious Sunday Brunch and are looking forward to welcoming you back very soon to our property.

Sincerely,

Manasnarth BOONYONG (Ms)
Guest Experience & Quality Manager
Sofitel Bangkok Sukhumvit

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 29, 2012 via mobile

PROS nice swimming pool, next BTS, near nightlife area, new hotel, views from room, friendly staff, well equipment in gym
CONS expensive SPA, big shopping malls far from hotel, dirty street area, high price

  • Stayed: September 2012
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Thank kaspasecret
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William J, General Manager at Sofitel Bangkok Sukhumvit, responded to this reviewResponded April 10, 2014

Dear kaspasecret,

Thank you very much for your positive feedback on our hotel and accept our apologies for our late reply.

It is with sincere regret that we note your dissatisfaction with the pricing of the hotel and the Spa. Our pricing is comparable to similar properties in the area and we feel we provide good value for money given our central location and extensive facilities. Concerning the Spa, our premium products coupled with our well-trained Spa ambassadors warrant the premium price. We regret that this was not your impression and offer our deepest apologies.
However, we were very pleased to read that you appreciated the peaceful pool side, convenient public transportation and the wonderful view from your room and our outstanding ambassadors who always do their upmost to provide every guest a Maqnifique stay.

I would like to end by saying that it was a pleasure to serve you at Sofitel Bangkok Sukhumvit and we hope to see you again where you can witness the improvements we have made.

Sincerely,

William Haandrikman
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 29, 2012

Newly open on Sukhumvit road ( betw soi 13 - 15) but I only went there for a dinner ( Buffet) with variety of choices specially Cheese room and Home-made Pizza. Great selections of Appetizers e.g. Thai, Europeant and Japanese. Gellato Ice cream is a must and they offer many flavours. Seating area is large and allow some private corner for a dinning in group. It is still new so not many people yet. If anyone looks for a nice place with variety of choices for lunch or dinner , this is recommended.

  • Stayed: September 2012, traveled with family
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1  Thank AmornratanaXuto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelSukhumvit, Manager at Sofitel Bangkok Sukhumvit, responded to this reviewResponded September 29, 2012

Dear AmornratanaXuto,

Thank you very much for sharing your positive feedback.

I am glad to hear that you enjoyed our food varieties in Voila Restaurant. The Chefs and the Restaurant Managers are very pleased to hear how much you have enjoyed your experiences.
We look forward to welcome you back at Voila Restaurant.

Sincerely,

Manasnarth BOONYONG (Ms)
Guest Experience & Quality Manager
Sofitel Bangkok Sukhumvit

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Bangkok Sukhumvit

Address: 189 Sukhumvit Road Soi 13-15 | Klongtoey Nuea, Wattana, Bangkok 10110, Thailand
Phone Number:
Location: Thailand > Bangkok > Sukhumvit
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #40 of 889 Hotels in Bangkok
Price Range: $147 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Bangkok Sukhumvit 5*
Number of rooms: 345
Official Description (provided by the hotel):
Sofitel Bangkok Sukhumvit is centrally located on Sukhumvit road. It is surrounded by major business, shopping and entertainment venues, a short walking distance to Asoke or Nana BTS (skytrain) and MRT Sukhumvit (subway) stations. The luxurious 5-star Sofitel Bangkok Sukhumvit hotel features a 23-meter (75-foot) outdoor swimming pool, a 24-hour gym and Le SPA with L'Occitane. Along with free Wi-Fi, the hotel, also kid friendly, has 24-hour room service and free parking. Sofitel Bangkok Sukhumvit is located 2 miles from Lumpinee Boxing Stadium, 2 miles from Jim Thompson House, 3 miles from the Thai National Museum and 16 miles from Suvarnabhumi International Airport. The exclusive Le SPA with L'Occitane features a hydrotherapy bath, sauna facilities and relaxing massage services. The hotel also provides a business center, tour desk and laundry services. Sunday brunch, buffet breakfast, lunch and dinner as well as international dishes can be enjoyed at Voilà Sofitel Bangkok Sukhumvit. The stunning rooftop Bar and Restaurant, L'Appart, offers refined French cuisine and beautiful Bangkok views. ... more   less 
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