Due to the flight schedule we arrived to the Sofitel around 0130 a.m. I would expect the room has been reserved as I have already settled the room charge by full payment. But the front desk staff told me that they have no room as I reserved. I think the arrangement was very ridiculous that I have wrote my request in advanced and would not expert they gave me this answer. Secondly, the temperature in BKK now is over 30 C at day time and I don't think the lobby has sufficient air conditioning and ventilation. Refer to the room facilities, I don't know why the water always spilled from the bathroom regardless how I turned shower head angle away the bathroom door. Although the coffee machine was in the luxury room, it is disappointed that the machine was not work even I asked for the assistance. Before I checked out, I ordered three macaroon in the cake shop at morning but I planned to pick them around afternoon. However, the staffs have no idea what I ordered before and need me make the new order again. From the new order to serve macaroon to the table, it needed over 30 minutes. Worst, the served macaroon were not my preference at all. Lastly, I experienced that the short electricity power when I left. I will not expect the electricity supply problem will in the 5 stars hotel, although the problem has been sorted out in the shortest time.
- Official Description (provided by the hotel):
- Sofitel Bangkok Sukhumvit is centrally located on Sukhumvit road. It is surrounded by major business, shopping and entertainment venues, a short walking distance to Asoke or Nana BTS (skytrain) and MRT Sukhumvit (subway) stations. The luxurious 5-star Sofitel Bangkok Sukhumvit hotel features a 23-meter (75-foot) outdoor swimming pool, a 24-hour gym and Le SPA with L'Occitane. Along with free Wi-Fi, the hotel, also kid friendly, has 24-hour room service and free parking. Sofitel Bangkok Sukhumvit is located 2 miles from Lumpinee Boxing Stadium, 2 miles from Jim Thompson House, 3 miles from the Thai National Museum and 16 miles from Suvarnabhumi International Airport. The exclusive Le SPA with L'Occitane features a hydrotherapy bath, sauna facilities and relaxing massage services. The hotel also provides a business center, tour desk and laundry services. Sunday brunch, buffet breakfast, lunch and dinner as well as international dishes can be enjoyed at Voilà Sofitel Bangkok Sukhumvit. The stunning rooftop Bar and Restaurant, L'Appart, offers refined French cuisine and beautiful Bangkok views. ... more less
- Reservation Options:
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