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“Is this the Ibis Nana We Love” 3 of 5 bubbles
Review of ibis Bangkok Nana

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ibis Bangkok Nana
Ranked #258 of 849 Hotels in Bangkok
Colombo, Sri Lanka
Level Contributor
141 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
“Is this the Ibis Nana We Love”
3 of 5 bubbles Reviewed June 27, 2013

We usually are delighted with Ibis Nana and my previous review says so. I however felt a sense of coldness and a very regimental air when we checked in. To begin with we were trying to call them from 5.30 pm and finally contacted about 1 hr later after trying continuously. There was no friendly atmosphere that I was used to and I felt I really was with the 'Wrong Place'. The Thai courtesies were no more. The whole night we were disturbed by noisy people opening and banging doors and screaming along the corridor. Only the shuttle service driver had the old charm. Morning breakfast was like a market around 9 am and no one bothered to caution the guests causing disturbance. CCTV should show. Final shock came when we politely requested a late check out as usual. The DESK informed IT WAS NOT POSSIBLE and added we need SUPERIOR membership, and the membership I held did not matter to him. On request to see manager, resulted in an apology and an extension. WHY IS THIS CHANGE OF ATMOSPHERE & ATTITUDE..?

  • Stayed June 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank indirakah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,844 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (171)
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English first
Izmir, Turkey
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed June 23, 2013

Hotel was extremely clean and new. My room was standard one and although it looked a little bit small for me at first, later I understood that it was what I needed. Good room, safe box inside and flat screen samsung TV with wide variety of channels. AC was working perfect. The small sofa was enough for eating inside the room and chilling out. Bathroom was enough with shower and clean toilet.

Location was excellent as well. Heart of the Bangkok at Nana, there are too many bars and places for fun and chilling out. Nana plaza was only 10 min walk. In addition, the hotel provides free shuttle service to Nana BTS or Sukhumvit. From BTS Nana you can go everywhere. Staff were extremely friendly and trying to help about everything. Check in and out was very quick and staff told me everything I had to be careful about the hotel and room. Rates were a little bit higher at the reception but I made my booking with online booking sites and got very cheap rate around 1.100 THB.

Room Tip: Bathroom is a little bit small and AC in the room comes directly to the bed which makes you extremel...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ismail U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pablo L, Manager at ibis Bangkok Nana, responded to this review, July 9, 2013
Dear Ismunal,

I have read all your comment and first of all I really thank you for taking the time to give us in such short and constructive manner the experience you lived at our hotel during your stay.

The friendliness of the team members, the superb and wonderful location, plus the free shuttle bus from the hotel to the Nana Skytrain, and on plus the well designed rooms for space being really convenient for your stay.

I will share your comments with the team as they really enjoy getting positive feedback from our valuable guests in order to provide a better service each day.

THank you very much.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
1 review
3 of 5 bubbles Reviewed June 23, 2013

Had to stop here a night on business - nice lobby but boxy little room. The restaurant was reasonably priced and the staff very nice but the food was distinctly average. The bar was pleasant enough although a lot of what was advertised on the menu was not available. Another problem was a lack of room service, pool or fitness- which I would expect from a brand like ibis. The bed was clean and the mattress comfortable but with only two flat pillows provided it felt rather spartan. However the location (conveniently near to the BTS), the friendly staff and the very reasonable price redeemed these failings.

  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank AnthonyH1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pablo L, Manager at ibis Bangkok Nana, responded to this review, July 9, 2013
Dear AnthonyH1980,

Thank you very much for giving us the time to share your experience at our property, it is always useful to get the constructive feedback given to us by our valuable guests.

Thank you very much for raising up the highlights in our restaurant I will make sure that this improves towards our guests demands and expectations.

I really do appreciate your feedback and i will definitely share it with our team in order to encourage the teams in order to provide a better service and warmth to our establsihment.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alyangula, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed June 16, 2013

Hotel was very clean. Staff went out of their way to be helpful. Great location near the bustle of Nana district but far enough away from the noise and chaos to allow for a great nights sleep. Breakfast plentiful and filling.

Only issue was the tour desk (not part of the hotel). Booked a tour which they forgot to arrange and left sitting for over an hour one morning before requesting money back. Found out later that tours from them are about 30% more expensive than from a more reputable tour operator, be warned.

  • Stayed June 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Thirag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ho Chi Minh City, Vietnam
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed June 3, 2013 via mobile

I booked a stay with 3 nights at this hotel. Room is clean and enough facilities but quite small. As a budget hotel, therefore its acceptable. Service is not too good. But staff friendly and nice always as Thai people. Location convenient as walking 10mins from hotel you can catch a sky train to go to shopping center. This area , there are so many bars along the street, also you can have street food when walking few minutes from hotel. Onething I dont like much about this hotel as the service is not excellent. They need to improve alot. Food and drink at breakfast is not fresh but not good taste. Should be more local food on shelf. Also its good as they have the vegetables corner. I like this. Overall my stay good. But not sure to come back on my next trip.

  • Stayed June 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Littlesaigonese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pablo L, Manager at ibis Bangkok Nana, responded to this review, June 15, 2013
Dear Littlesaigonese,

Thank you very much for providing us with your constructive feedback, i will see that all matters will be brought up in our next Management meeting to discuss further actions for improvements.

I really hope to welcoming you in the future and being able to have a different experience at our property.

Thank you,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad, India
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed May 30, 2013

Located in the heart of the city,..little bit of walk into the Nana road and from the Nana station. Good decent rooms,though small, are well maintained. All the rooms are of the same type. The front desk service was quick in response and helpful. The entire road to the hotel has eateries, restaurants and bars. Therefore, Ibis Nana is placed in the buzz of activity,close to proximity to the good things.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank NamrataRai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pablo L, Manager at ibis Bangkok Nana, responded to this review, June 15, 2013
Dear NamrataRai,

I would like to thank you on behalf of all of our team for your positive comments on our hotel plus our prime location with all the lively road and food stalls which makes it a one of a kind.

Please rest assure that I will defintely share your feedback with our team, this will encourage them to strive and to continue to render the same or better service for other valuable guests like yourself.

Please do not hesitate into coming back in the future.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 28, 2013

Not too far and not too near to the Nana entertainment plaza. Little bit of a walk, but still good. Although the rooms and bathroom is little smaller, but still a good bargain.
Hotel front office are very helpful if a guest shows up.

  • Stayed October 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ms_mads
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pablo L, Manager at ibis Bangkok Nana, responded to this review, June 15, 2013
Dear ms_mads,

We highly appreciate you for taking the time to give us very positive feedback.

The advanteges of our prime location is that we are in the city center where all the happenings are, near to the Skytrain and entertainment zone.

Thank you for sharing your kind and positive comments with us.

We hope to welcome you back in the near future.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ibis Bangkok Nana

Property: ibis Bangkok Nana
Address: 41 Soi 4 Sukhumvit Road | Klongtoey, Bangkok 10110, Thailand
Location: Thailand > Bangkok > Sukhumvit
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #258 of 849 Hotels in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3 star — ibis Bangkok Nana 3*
Number of rooms: 200
Official Description (provided by the hotel):
ibis Bangkok Nana offers fresh, funky accommodation in the heart of Bangkok. Walk to everything from this ultra central location on bustling Sukhumvit Road. Shopping malls, bars, restaurants, public transport, all just minutes away. 200 rooms, 24 hour service, snacks and drinks, a trendy Tapas restaurant. Friendly staff, great services, a colorful atmosphere - find it all at Ibis Bangkok Nana. Soak up the excitement of the city at this great-value Bangkok hotel. ... more   less 
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Also Known As:
Ibis Bangkok Nana Hotel Bangkok

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