I really wanted to like this place, but most of the negative reviews are dead on. I recently ended an extended tour of SE Asia in Bangkok and needed to find 5 rooms for myself and family. We paid about $25 a night on average through Agoda, with 2 rooms of the 5 getting breakfast. All 5 had issues: 3 of them had no hot water for the 3 nights we were there. One of them had a drippy AC that poured water all over the floor before noticed, then had to suffer through the drip drip drip into the bathroom bucket (turning off the AC was not an option). Light bulbs were out. I can live with the bad location, but these other problems were not acceptable. And as for finding it, good luck! Our driver from the border stopped no less than 6 times trying to find this place. He asked taxi drivers, hotel staff, and random people, without much luck. If you do decide to stay here, here's a tip: Get the driver to Patpong, then to Sathorn road. Head west on Sathorn from Patpong (this will be a right turn). Stay on this road for a little bit until the intersection with a 7-11 and a TMB bank on the corner. Make a left down that road (13 - "Sathorn sham ship" in Thai) and follow it to the Heritage. It should be about 50 Baht for the taxi without traffic.
For the good news: The rooms themselves were clean and comfortable. Rooms on the 6th floor and up on the "01" and "02" stacks will have good views (mine did not). 801 and 802 have nice views all the way to the bridge. The staff is very friendly and
went out of its way to help. The lone Internet terminal downstairs was fast and reliable; my WiFi on the 3rd floor was good but reports were bad in other rooms. The breakfast was good, though the same thing was made 3 days in a row (American style breakfast.) I don't know if that other poster tried, but there is room service, at least for breakfast, for a fee of course. They will arrange tours and cars. Expect to pay a little more for this service, though. They will also perform some business functions like printing and faxing.
The residential area was nice; I don't consider that a negative. If you make a left out of the hotel and head for the ATM at the end of the block, then make a left for a few steps, you'll arrive at an alleyway on your right that will take you to 11th Street. Walk through the alley (amazing food stalls on either side). Once through the alley, if you make a left, you'll head for the major road. If you make a right, you'll walk like a Thai! There's a great little dim sum place on the left side of the street (50 cent dim sums) and a few blocks down you'll find all the amenities you'll need including laundry, food (sticky rice mango packs - $2.50) and traditional massage parlors.
Still, you should be able to find a comparable hotel closer to the action, or at least easier to get to. Basically, if you need to take a cab everywhere, you can stay for cheaper or with better amenities. You can't just walk out and go somewhere. And the room issues are just not acceptable. Unfortunately, you are better off elsewhere.
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- Also Known As:
- The Heritage Hotels Sathorn Hotel Bangkok