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Traveler rating
8,061
2,497
432
85
49
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All reviews river view shuttle boat barge restaurant grand suite free boat chao phraya river large balcony boat service hotel boat saphan taksin breakfast buffet one bedroom suite top floor excellent hotel welcome drink spacious rooms skytrain station
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9 - 14 of 11,124 reviews
Reviewed 2 weeks ago

Buffet breakfast and buffet evening meal are amazing in range and value. The room was large with a full bathroom. the balcony had a view of the river. Free boat transfer to the central terminal was an excellent service.

Room tip: Ask for a view of the river, definitely worth it.
Date of stay: March 2020
Review collected in partnership with this hotel
Thank stuart441
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick Manthe, General Manager at Chatrium Hotel Riverside Bangkok, responded to this reviewResponded 2 weeks ago

Dear stuart441,

Greetings from Chatrium Hotel Riverside Bangkok.

It is a great pleasure reading through your positive review of your stay at Chatrium Hotel Riverside Bangkok and my entire team and I would like sincerely thank you for the very kind compliments regarding our facilities and services.

We all at Chatrium Hotel Riverside are looking forward to welcoming you once again soon at our hotel where you will be assured a very warm welcome.

Sincerely,

Patrick Manthe
General Manager
patrick.man@chatrium.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

Chatrium Riverside was a wonderful stay for 3/4 days . The staff make it from the very attentive reception guys and girls to all those working in the restaurant and gorgeous pool area.
Attention to cleanliness and health and welfare was 100% in these troubled times.

Room tip: Sleep well--the beds are wonderful
Date of stay: March 2020
Review collected in partnership with this hotel
Thank A320
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick Manthe, General Manager at Chatrium Hotel Riverside Bangkok, responded to this reviewResponded 2 weeks ago

Dear A320,

Greetings from Chatrium Hotel Riverside Bangkok.

Thank you very much for your review of your stay at Chatrium Hotel Riverside Bangkok and for sharing this here on Trip Advisor. It is a pleasure to know that you had a pleasant and satisfying experience at our hotel.

May I end by saying that we truly appreciate your custom and hope on your next visit to Bangkok we may have the pleasure of welcoming you once again to Chatrium Hotel Riverside.

Sincerely,

Patrick Manthe
General Manager
patrick.man@chatrium.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Booked the Grand Suite with River View, and had 3 fantastic days when we arrived and 3 days before leaving back to Denmark. nice, clean and quiet suite with two bed rooms, two bathrooms a large living room and kitchen. With a great view over the city and river from the two large balcony's . We had room service a few times. great food by the way. perfect location and very friendly staff

Date of stay: February 2020
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank Timfolsen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick Manthe, General Manager at Chatrium Hotel Riverside Bangkok, responded to this reviewResponded 2 weeks ago

Dear Timfolsen,

Greetings from Chatrium Hotel Riverside Bangkok.

On behalf of the entire Chatrium Hotel Riverside team, I would like to thank you for your feedback regarding your stay with us and for the high ratings you have given us. Your comments are extremely important in revealing what our valued guests are thinking and allowing us to maintain the high levels of service that we have set ourselves.

We would be delighted if we could have the pleasure of your company once again on your next visit to Thailand.

Sincerely,

Patrick Manthe
General Manager
patrick.man@chatrium.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

I stayed at the Chatrium Hotel Riverside for the first time - chose the hotel purely on the previous reviews.
Check in: efficient and friendly. 4/5
Room: good size - got an upgrade due to original room had cigarette smoke 5/5
Gym: good size and well equipped 4.5/5
Pool area: great, but pool bar not fully stocked as per menu 4 / 5
Breakfast: buffet style, below average 2/5
Concierge: grumpy old (westerner ) 2/5

Date of stay: March 2020
    • Location
    • Rooms
    • Service
Thank dirkh844
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick Manthe, General Manager at Chatrium Hotel Riverside Bangkok, responded to this reviewResponded 3 weeks ago

Dear dirkh844,

Greetings from Chatrium Hotel Riverside Bangkok.

Thank you for taking the time and trouble to post a review of your stay on Trip Advisor. The opinions of our valued guests are paramount to the success of our business and the satisfaction of all who choose to stay at Chatrium Hotel Riverside Bangkok.

I would like to offer my sincere apologies for the points you raised which caused you some disappointment as our sole intention is to offer our guests as satisfying a stay as possible during their time with us.

Please rest assured that I will personally address your comments with the respective people at the hotel in order to take the necessary actions for immediate improvements.

We hope it will be not too long before we have the pleasure of welcoming you back at Chatrium Hotel Riverside.

Sincerely,

Patrick Manthe
General Manager
patrick.man@chatrium.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

Had a very quick 1 night stay on a stopover in Bangkok. Very nice hotel . Quick check in and we were early and they were good enough to let us go to our room which was appreciated.
Lovely,comfortable room with a great view of the river . We stayed in a grand river view room .
Great pool area and complimentary boat up the river to get to the new shopping centre icon Siam . Highly recommend this hotel .

Date of stay: February 2020
Trip type: Traveled as a couple
Thank Swipy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick Manthe, General Manager at Chatrium Hotel Riverside Bangkok, responded to this reviewResponded 3 weeks ago

Dear Swipy,

Greetings from Chatrium Hotel Riverside Bangkok.

Thank you for choosing to stay with us at Chatrium Hotel Riverside Bangkok and for sharing your feedback on TripAdvisor. We are so pleased that we managed to live up to your expectations and that our facilities and services met with your approval.

We look forward to welcoming you back again with us, and when you plan for your next trip, please do not hesitate to look us up at our hotel’s website, where you will find one of many of our exciting packages and offers, and our associates will be more than happy to serve you.

Sincerely,

Patrick Manthe
General Manager
patrick.man@chatrium.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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