We have 2 children & always prefer to stay in a hotel which can provide a 2 bedroom apartment & The Chatrium was perfect for us. We booked Club Level Suite - which had 2 bedrooms, 2 bathrooms, small kitchen (fully equipped), spacious lounge area, and a fabulous balcony with an amazing view of the river- especially at night.
We booked the hotel car to meet us at the airport - the journey took about 30 mins and cost half the price of the journey to the airport at home which took 5 minutes ! Had a nice welcome at the airport - help with luggage to the waiting car. The driver's name was Yuht & was very friendly & good driver. Upon arriving at the hotel the driver contacted reception to announce our arrival & we were personally greeted and escorted straight to the room for a swift check-in.
The lounge was wonderful - staff so warm friendly & welcoming. By day 2 she knew our names & our drink orders. We left the hotel to begin our holiday in Thailand & returned for the last night 3 weeks later & she knew our drink orders & at breakfast brought us tea ( English breakfast) without being asked and let us know she would not pour it as she knew we liked to let it brew for 5 minutes. Very impressive!
We used the spa next boor (Nemita Spa) twice - cost is 1200THB for an oil massage. The hotel gives you a voucher for 10% discount. Yes you can find cheaper in BKK but the spa is equivalent to a spa in a 5* hotel. Staff were amazing - best massage ever. Private rooms, each with ensuite bathroom, all amenities, hair dryer etc etc. While we had a massage our 2 daughters had their massage & afterwards the staff showered them, washed their hair & braided it so they reappeared looking gorgeous for our night out at Lebua Tower. I was very grateful as I saved alot of time in getting them ready.
The 7-11 next door was very nice to have - for snacks, drinks & toiletries etc.
Location was excellent - there is a boat to transfer you to get to the monorail or ferries. In previous visits to BKK we always visited the Suan Lum night market and were shocked to learn from Yuht it had closed down - but the good news was it had been relocated ....& is now 5 mins from the hotel & is called ASIATIQUE. Go there at night for shopping & for dinner. Another reason this hotels location is perfect for us.
We ate at the hotel the first night - excellent meal. We did not have the lobster buffet which looked amazing - next time !! Also did not get to try the Chinese on the top floor which looked great - again next time! So many choices in BKK and only 3 days!
We met the hotel Rooms Manager at the end of the stay and were happy to pass on our thanks and compliments. Next year we will return without hesitation. If you want a first class hotel, river location, a hotel where the staff are all friendly & you are remembered by the staff even after 3 weeks this should be your choice in BKK. We bumped into the Head Chef in the lift - he was checking the canapes in the Lounge & we chatted to him. I have seen in another post he took some guests on a tour of the kitchens. He must be very proud & enjoy his job & wants to meet the guests for feedback. Think his name was Andrew - he was English.
And then it was time to leave - we had asked the Concierge in the morning if Yuht would be taking us back to the airport that night but were told it was his day off. ( He had driven us 3 times back & forwards to the airport as we had flown to Samui). Oh well - no problem just would have been nice. We were very surprised when we approached the car at 8pm- there was Yuht - with a beaming smile - he had come in to take us to the airport on his day off. So from start to finish the staff made our stay and overwhelmed us with great service and kindness. Thank you !!!
- Official Description (provided by the hotel):
- Chatrium Hotel Riverside Bangkok is our multiple award-winning 5-star hotel situated by the legendary Chao Phraya River, offering unparalleled and truly breathtaking views. Unwind in superiorly spacious guestrooms, each with river or cityscape views from the comfort of your bed or private balcony. Drink and dine at any of our six restaurants and bars, including spectacular buffets and Chinese cuisine. Work off the calories in our Fitness Center, relax by the infinity pool or be pampered at Nemita Spa, and when business calls, hold meetings in the function rooms or grand events in the Chatrium Ballroom. Chatrium is born from a passion to deliver uncompromising, warm service and an authentic destination experience. It is something we spread across all of our properties to ensure a remarkable experience that’s genuine, personal and reliable,wherever you decide to stay with us. ... more less
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- Also Known As:
- Chatrium Hotel Bangkok
- Bangkok Chatrium Hotel