Booked the hotel directly via the hotel website. Arrived the hotel late in the night, the front desk staff was unfriendly at all. I am travelling with kids and was keen to upgrade my room but the cost given to me was so much higher than I purchased via online.
The staff kept telling me that this is the best price that they can offer while I immediately surf the net and get a cheaper rate.
Checking in was long and they just left my whole family standing at the counter.
Day 2, house keeping came to clean up our room at 3pm ! We went out early in the morning and came back. Our room was not clean up at all and they left us waiting in the lobby for 20 mins. All these time, no one in the lobby help us.
It was raining every day during our stay and when we asked to loan umbrellas, the staff said we can only loan 1 umbrella for 5 adults and 2 kids!!!! UNBELIEVABLE!
How can anyone expect so many people to share 1 umbrella.
- Official Description (provided by the hotel):
- VIE Hotel Bangkok, MGallery by Sofitel, is a luxury designed hotel with a superb location for both leisure and business. Right in the city center, it provides maximum convenience, with excellent conference and seminar facilities, and is perfect for a special weekend or family stays. The hotel is just steps away from the BTS Skytrain Ratchathewi station and within a ten minutes' walk to Bangkok's most renowned shopping malls in the Siam Area. ... more less
- Reservation Options:
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- Also Known As:
- Bangkok Vie Hotel