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All reviews exchange tower asok station airport express terminal mall walking distance quiet street easy access top floor location is excellent wonderful stay foodland sukhumvit aparthotel treadmill gym train baht
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Reviewed August 29, 2019

I had booked the place for work engineer.
requested check-in for 7AM - the room was ready and reception even issued
breakfast coupon complimentary.
Parking is ok.
Service is perfect with smile.
Location is good - near metro station, shopping mall etc.

The only negative is the quality of the breakfast - especially for western ...

Date of stay: August 2019
  • Trip type: Traveled on business
    • Location
    • Rooms
    • Service
1  Thank DGSmanila
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wanida B, Front Office Manager at Citadines Sukhumvit 16 Bangkok, responded to this reviewResponded August 29, 2019

Dear DGSmanila,

We are most delighted to learn that you were generally satisfied during your stay. Your comment with regards to the breakfast has been taken up with our restaurant operator for further improvement to take place. In the meantime, we do apologize for the inconvenience caused you. My colleagues and I look forward to having the opportunity to welcoming you back to Citadines Sukhumvit 16 Bangkok to serve you better.

Kind regards,

Wanida
Senior Guest Service Manager

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Reviewed August 24, 2019

Everything is good and comfy beside the shower system.. let the shower water run 10 before you shower unless you dun mind cold waters. Staff and security guard is very friendly and alway greet you when you go out / return

Date of stay: August 2019
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank norriswee
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wanida B, Front Office Manager at Citadines Sukhumvit 16 Bangkok, responded to this reviewResponded August 28, 2019

Dear norriswee,

We are most delighted to learn that you were generally satisfied during your stay. Your comment with regards to the shower has been taken up with our Engineering Manager for further improvement to take place. In the meantime, we do apologize for the inconvenience caused you. My colleagues and I look forward to having the opportunity to welcoming you back to Citadines Sukhumvit 16 Bangkok to serve you better.

Kind regards,

Wanida
Senior Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 14, 2019

I stayed here for 4 nights in June with my niece. It is not far from the Asoke train station. About 5 minutes walk you also reach the Terminal 21 shopping mall, love the food in the shopping mall, many great restaurants and the food court offers a great varieties of food at very reasonable price. The service apartment is very comfortable, clean and quite spacious. Staffs are friendly and efficient. Has a laundry room which is great and convenient for travellers.

Date of stay: June 2019
    • Sleep Quality
    • Rooms
    • Service
1  Thank elizabethl0112
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wanida B, Front Office Manager at Citadines Sukhumvit 16 Bangkok, responded to this reviewResponded August 16, 2019

Dear elizabethl0112,

We are delighted to learn that you had an enjoyable time whilst with us at Citadines Sukhumvit 16 Bangkok. My colleagues and I look forward to your return visit with anticipation and for the opportunity to make your next visit another pleasant and memorable one.

Best Regards,

Wanida
Senior Guest Service Manager

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Reviewed August 1, 2019

Reception staffs were friendly and the security within the apartment is good. There is a good view from the room. It is very spacious and clean, no complaints. Apartment was easy to find as it is only a short walk to/fro BTS. There is a 24 hours big supermarket nearby which was convenient during the stay.

Date of stay: July 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank Li May T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wanida B, Front Office Manager at Citadines Sukhumvit 16 Bangkok, responded to this reviewResponded August 1, 2019

Dear Li May T,

We truly appreciate your feedback. It will definitely encourage our team to go extra mile to serve our residents better. We are most delighted to learn that you had an enjoyable time and enjoyed our room and location. It was our absolute pleasure having you with us and we really hope to welcome you back to Citadines Sukhumvit 16 Bangkok again very soon.

Kind regards,

Wanida
Senior Guest Service Manager

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Reviewed August 1, 2019

The receptionist are helpful and kind. We can early check in and give free breakfast for one day. Even their breakfast need to improved, I still appreciated the staff give us the chance to try it. It is near the asok station ( just 5mins by walking). Also, there is 7-11 nearby. It is recommend !

Date of stay: July 2019
Trip type: Traveled as a couple
Review collected in partnership with this hotel
1  Thank amyT5084AD
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wanida B, Front Office Manager at Citadines Sukhumvit 16 Bangkok, responded to this reviewResponded August 1, 2019

Dear amyT5084AD,

We are pleased to read your review and thank you very much for your kind compliments. It will definitely encourage our team to go extra mile to serve our residents better. In the meantime, your constructive feedback on the breakfast has taken up with our restaurant operator so that they can work it into their plans for future improvements.

It was our absolute pleasure having you with us and we really hope to welcome you back to Citadines Sukhumvit 16 Bangkok again very soon.

Kind regards,

Wanida
Senior Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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