We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Bad housekeeping service”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
ibis Bangkok Sathorn
Ranked #226 of 889 Hotels in Bangkok
Reviewed November 25, 2013

I am one of the Accor group fans and ibis hotel would be one of my choice if I am looking for a stay in budget hotel. Everything looks tidy when I arrive, but when I start to unpack my stuff, I found dozens of ants having their walk near the window, a nonfunctional emergency torch inside the wardrobe, untidy toilet paper etc. But so far I think is fair in such a cheap price. But something happened on my second day, I found that there is a pack of cosmetic products lost after I come back after my day. Tho is only some cheap cosmetic and it would be a big lost for me, I didn't tell the staff about the case. So I choose to write this review for those who wants to stay at this hotel... PLEASE REMEMBER TO LOCK UP EVERY SINGLE THING INTO YOUR CASE BEFORE YOU LEAVE THE ROOM FOR THE HOUSEKEEPING!!

  • Stayed: November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank jasminec845
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oruma S, Manager at ibis Bangkok Sathorn, responded to this reviewResponded November 29, 2013

Dear Jasmine C,
Thank you for taking the time to tell us about your experience at the Ibis Bangkok Sathorn.

At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.

We appreciate if you will be able to assist to elaborate on your feedback so that we can take the appropriate measures to address the problem and prevent future occurrence. Kindly email us at H6537-om@accor.com at your most convenient time.

Pertaining to your comments concern ants in the room, rest assured that we had highlighted this matter to our Housekeeping team for their immediate follow up.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Best regards,
Ornuma Sawangjaeng
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (1,269)
Traveler rating
Traveler type
Time of year
Language
  • More languages

389 - 395 of 1,269 reviews

Reviewed November 24, 2013 via mobile

This ibis Sathorn Bangkok Hotel which is a member of Le Club Accorhotelsis one if the best service Hotel.
I stay here for 11 days and i got the full of Hospitality and the best service by staff from different departments.

  • Stayed: November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank ShineWin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oruma S, Manager at ibis Bangkok Sathorn, responded to this reviewResponded November 29, 2013

Dear ShineWin,

It’s our pleasure to read your positive review of our hotel and the team members.

We will share your feedback with the team, to motivate them to contiuously improve in the quality of services.

We hope to welcome you again in the soon future at ibis Bangkok Sathorn!

Best regards,
Ornuma Sawangjaeng
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 19, 2013

  • Stayed: November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Clarence892
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Oruma S, Manager at ibis Bangkok Sathorn, responded to this reviewResponded November 29, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 19, 2013

  • Stayed: November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank tth_2k
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Oruma S, Manager at ibis Bangkok Sathorn, responded to this reviewResponded November 29, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 18, 2013

  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank splinter49
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Oruma S, Manager at ibis Bangkok Sathorn, responded to this reviewResponded November 29, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 18, 2013

  • Stayed: October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank TonySgSingapore
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Oruma S, Manager at ibis Bangkok Sathorn, responded to this reviewResponded November 30, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 17, 2013

Booking a room late, I had to walk across the street to the Malaysia for a room on my 1st night in BKK. During my previous 2 visits I had a room on the 6th floor and now have a room on the 2nd floor. With the conference Room 50 feet away and open access over the lobby, it can get pretty noisy. Water pressure was great and the hot water was actually "hot".

BKK has changed considerably during the past several years. The gov't has reduced the dog population considerably (hopefully mercifully) and associated problems have been reduced also. Walking to Rama IV is a little safer now that they've repaired most of the pavers and we no longer have to fear twisting an ankle or tripping into traffic (they now need to work on the sidewalks on Rama IV). Next if only they could widen the walkways so that walking is not a game of Dodge the Pedestrians, move sidewalk venders so as to allow 2 or more people to walk side by side without fear of bumping into someone or something and stop the incessant dripping of water from overhead A/C's.

Room Tip: 3rd or 4th floor rooms around the corner will provide best water pressure and quiet.
See more room tips
  • Stayed: November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Pakefromkona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oruma S, Manager at ibis Bangkok Sathorn, responded to this reviewResponded November 30, 2013

Dear pakefromkona,

Welcome back and thank you for taking the time to tell us about your experience at the Ibis Bangkok Sathorn,
Feedbacks from our customers are sincerely useful in maintaining our high standards. We will share your feedback with the team, to motivate them to contiuously improve in the quality of services.
Once again thank you and we look forward to welcoming you back in the near future.

Best regards,
Ornuma Sawangjaeng
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Bangkok hotels
Sathorn
Pinnacle Lumpinee Park Hotel
Sukhumvit
Ibis Bangkok Sukhumvit 4
Ibis Bangkok Sukhumvit 4
#228 of 889 in Bangkok
1,978 reviews
ibis Bangkok Riverside
#175 of 889 in Bangkok
2,665 reviews
Show Prices
Show Prices
Show Prices
Sukhumvit
Smart Suites
Smart Suites
#87 of 889 in Bangkok
941 reviews
Klassique Sukhumvit Bangkok
#139 of 889 in Bangkok
762 reviews
At Mind Executive Suites
#221 of 889 in Bangkok
501 reviews
Show Prices
Show Prices
Show Prices

Been to ibis Bangkok Sathorn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about ibis Bangkok Sathorn

Address: 29/9 Soi Ngam Duphli, Rama IV Rd. | Sathon, Bangkok 10120, Thailand
Location: Thailand > Bangkok > Sathorn
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
#51 Best Value Hotel in Bangkok
Price Range: $34 - $51 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ibis Bangkok Sathorn 3*
Number of rooms: 213
Official Description (provided by the hotel):
The unique character of the IBIS Sathorn Bangkok matches the colourful personality of Bangkok. Young and modern yet also warm and inviting. Right in the heart of Sathorn business district and close to subway (MRT Lumpini) and skytrain (BTS Chong Nongsi) stations. Shopping, sightseeing, clubbing, it is all right here. 213 modern rooms, all equipped with WiFi Internet. Snacks and drinks available day or night. Warm smiles at the reception. With one step through the door, you will immediately feel at home.IBIS Sathorn Bangkok has got everything you need, and at the best value! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Ctrip TA, Hotels.com, Expedia, Hotwire, Orbitz, Travelocity, HotelQuickly, Cancelon and TripOnline SA so you can book your ibis Bangkok Sathorn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Accor Sathorn Bangkok

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing