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“Affordable designer hotel with a first rate staff”
Review of Tenface Bangkok

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Tenface Bangkok
Ranked #212 of 891 Hotels in Bangkok
Certificate of Excellence
Reviewed July 3, 2014

My wife and I stayed at Tenface while in Bangkok for 5 days. It is an artisan hotel - there are a number of designer pieces in the rooms and throughout the space. I was impressed by the hotel's distinct designer character, at such an affordable price. The staff are fantastic - each has an easy to remember and pronounce nickname, Oui was a great help to us during our stay, we also had good recommendations by Guitar at the front desk.

The hotel is a ten minute walk from the elevated train, and has a complementary tuk-tuk to shuttle from the hotel to the public transit, as well as nearby restaurants.

When we arrived, the staff gave us a welcome box, which contained a SIM card for Bangkok, as well as a public transit pass and suggestion cards for places of cultural and culinary interest. Tenface also features a channel on the TV where they enter local spots and talk with the owners, it felt much less commercial and more culturally focused than watching similar channels at chain hotels, and added real authenticity to our stay.

My one recommendation to Tenface would be to add an ATM in the lobby. Bangkok operates largely on cash, and while the staff gave us a tuk-tuk lift to the nearest bank, an ATM onsite would be convenient for guests taking car services and cabs.

Great job, Tenface. We will recommend you to all of our friends!

Room Tip: We chose the economy suite, and were very happy with it.
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  • Stayed: May 2014, traveled as a couple
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Thank WileyMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Attakitti, General Manager at Tenface Bangkok, responded to this reviewResponded July 7, 2014

Dear Mr. Wiley MD and family

Thank you very much for the kind review and for your time sharing the experience of your recent stay at TENFACE Bangkok. The compliments have passed to Khun Oui and Guitar, they really appreciated that.

At TENFACE, we would like to make our guests feel like it is their Bangkok home and of course, the nice and friendly staffs are big factor to that.

Thank you for the comment on the ATM, I will bring this idea to the management and see what we can do with that (as at the moment, the closest ATM is in front of 7-11 not too far from the hotel).

We would be more than happy to welcome you, your family, your friends to stay with us. Looking forward to welcoming you all in the future.

Warm regards
Kunlanan Salee-ngam
Marketing Communications Executive

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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193 - 199 of 749 reviews

Reviewed July 1, 2014

We booked on a recommendation and were not disappointed. All the staff were friendly and helpful, especially Khun Kai who arranged a day trip, taxis, and was full of good general information. The room was very competitively priced for a decently sized suite in a central location. The hotel has a great system of cards for taxi drivers, with directions in English and Thai for major tourist sights. There is also a card for getting back to the hotel - pretty essential as it is quite hard to find (even for local taxi drivers) down a long and winding Soi off Lumpini Park. Make sure you download their Thai/English directions from the website before you jump into a cab at the airport.

A great place to stay, if you want character and avoid the big bland hotel chains.

  • Stayed: June 2014, traveled as a couple
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Thank AlanHoumann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Attakitti, General Manager at Tenface Bangkok, responded to this reviewResponded July 3, 2014

Dear Mr. Alan Houmann and family

Thank you very much for the kind review for TENFACE Bangkok on your recent stay. The compliments have been passed to all staff and of course Khun Kai, they were all grateful and with a big smile on their faces. Not situating right on the main road, we try our best to make sure our valued guests get the right information and also being able to get to the hotel nicely. Tuk-Tuk shuttle bus service is one of what our guests love the most, free and available for 24 hours.

Thank you very much again and we look forward to welcoming you and your family back in the near future.

Warm Regards
Kunlanan Salee-ngam
Marketing Communications Executive

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Reviewed June 30, 2014

I've checked in for 5 nights in their 1 bedroom suite and I love it..!! Upon check-in, you get a welcome kit with free local SIM card, free one day unlimited skytrain pass and free Bangkok city map. The hotel also have free tuk tuk service to nearby places such as the BTS skytrain which makes it real convenient. For return trip, just called the hotel for them to pick you up and it's all free.

Room wise, it's huge and real spacious though maybe a little too dark for me, perhaps a little more lighting would be good. Internet is free and each room have it's own wifi router which was great, saving us time to login each time like other hotels normally do. On the down side, the aircon compressor for my room is just outside the window, so the sound of the aircon running at night could be rather annoying though you eventually get used to it. The room service is rather pricey when compared to other hotels nearby and it lacks in presentation. Finally, the location. It's rather out of the way and nothing is really nearby but they made that up with free tuk tuk service.

Room Tip: For quieter room, ask for room that doesn't face the highway.
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  • Stayed: June 2014, traveled on business
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Thank Calvin Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Attakitti, General Manager at Tenface Bangkok, responded to this reviewResponded July 3, 2014

Dear Mr. Calvin Y

Thank you very much for your review of TENFACE Bangkok on Tripadvisor.

We are sorry to hear that the air-con compressor disturbed your sleep. TENFACE Bangkok has it own restaurant called Wanara Eatery and Sita Bar, also there is always a Food and Beverage promotion every month, we have Room Service promotion for the month of July which is very interesting.

We look forward to welcoming you back with us again in the near future.

Warm regards
Kunlanan Salee-ngam
Marketing Communications Executive

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Reviewed June 25, 2014

Tenface is a really good boutique hotel and is pretty convenient to us though some may find it hard to look for. However, thanks to the shuttle service we can get to and fro the bts very easily. The nearest BTS is also one stop away from the area where platinum mall is if i remembered correctly and two stops away from siam square. Its really really convenient and its not that long of a walk to the various malls. Besides location, the staff of Tenface is also really good and thoughtful except for 1 or 2. We had a birthday within our family and the tenface staff actually surprised us with a card. How thoughtful and so much initiative! The cleaning ladies were also really nice and efficient!!!:) For me, its really about the customer service and lets just say the staff here is really good. The place is also really nice!Simple but nice!!:)Will love to be back here again.

  • Stayed: June 2014, traveled with family
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1  Thank anythingggggg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Attakitti, General Manager at Tenface Bangkok, responded to this reviewResponded June 26, 2014

Dear Anythingggggg

Thank you very much for your kind review and for the time telling us how your recent stay was. I am very happy to know you appreciated the services at TENFACE Bangkok. Our shuttle Tuk-Tuk service is available for our guests 24 hours.

You are right sir, the Platinum Fashion Mall is only 1 BTS station away and 2 for Siam Square area, very convenient especially if you love shopping. There is also the new elegant one just with the walking distance if you are not in a rush or 1 BTS station, called Central Embassy.

I apologize that some of our staffs did not meet your expectations sir, would you mind sharing this with me and I will communicate with the team for the further improvements. Please feel free to email me at kunlanan@kirimaya.com

We look forward to welcoming you and your family back with us again in the near future.

Thank you very much.

Warm regards
Kunlanan Salee-ngam (Ms.)
Marketing Communications Executive

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 22, 2014

Tucked at the end of a soi near Lumphini Park is Tenface. Great reception and fast service at the front desk. My wife and I spent our anniversary here as a short weekend getaway while still in Bangkok; I never left the hotel, and will make it an annual retreat.

The rooms are HUGE. I was surprised how spacious a one-bedroom was. It had a foyer, large living room, a small hallway off the bedroom, and a large bedroom with an extremely comfortable bed. The wifi was excellent. The bathroom was large and had a nice tub.

The food was delicious. I ordered a hamburger and a club sandwich, both of which were packed with flavor. The portions were quite large, too. We dined in the hotel restaurant for dinner and the wait staff were knowledgeable about food and drink. The waitress made a nice drink suggestion for their 2 for 1 deal.

The swimming pool was clean and not crowded.

I loved the decor of this place. Our room felt unique with great artwork hanging from the ceiling and the little touches of art on the walls. The lighting in the room created a nice ambiance.

Nothing negative to say about this hotel. Looking forward to returning to it sometime this year.

  • Stayed: July 2013, traveled with family
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Thank James P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Attakitti, General Manager at Tenface Bangkok, responded to this reviewResponded June 23, 2014

Dear Mr. James P and family

Thank you very much for your kind review for TENFACE Bangkok on Tripadvisor. We are so delighted to know you and your wife chose to stay with us on your anniversary and especially also plan to have an annual retreat at TENFACE. The advantage of being a little bit away from the main road, making TENFACE a real peaceful place to be.

We are looking forward to welcoming you and your family back for the precious moment with us in the near future.

Warm regards

Kunlanan Salee-ngam
Marketing Communications Executive

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 22, 2014

Big room at an interesting price. Comfortable bed. Shower and bathtub.

Some staff was nice, but overall we encountered some that were surly, unprofessional, or solicit you to buy a suit at their factory.

Location is central to the city, but very far from the sky train--and their attempted shuttle does little to amend this. Often have to wait around for one of the many staff to decide who will leave their busy (sarcasm, here) schedule to drive you. Then forget the pick-up service. Walking the 15 mins back is generally quicker.

The amenities are nice, but lacking in their fulfillment... No music port/speaker, only two entertainment channels on the TV, welcoming 'gift' of two tiny stale cookies, and other stuff like that...

The iPod system that was hyped up wasn't available. And their welcome box is pretty much some extra soap and one metro card--which feels like a literal half-measure when you are a party of two.

Generally, felt like they were pretty cheap in their attitude and services.

Definitely not a 'four star' hotel.

Stayed: June 2014, traveled as a couple
Thank Venezelda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Attakitti, General Manager at Tenface Bangkok, responded to this reviewResponded June 23, 2014

Dear Valued Customer,

Thank you for your comments and reviews on your recent stayed with us. Rather than recommending a good value of products and services per guest requirements but unprofessionally soliciting guest to buy products from staff’s sources is definitely against our policy which will immediately be investigated for further serious actions.

Hotel is located on the main road while we provide 24 hours shuttle service. However, there could be some time slot that the Guest may have to wait during the peak hours due to it is on call first come first serve service but “sarcasm” by some of the staff is not acceptable and will definitely be taken action.

We do provide amenity box which includes iPod (subject to availability) for other amenity items we try our best to fulfill and happy to compensate or provide more for Guest’s appreciations.

Thank you once again for your valued comments which will bring us to further improvements. We are looking forward to welcoming you back to TENFACE once again and have our chance to make it up for you. Please write me directly to attakitti@tenfacebangkok.com and I am happy to handling the booking for you personally.

Kind regards,
The Management

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Reviewed June 16, 2014 via mobile

I stayed at tenface with my husband for 3 days. From the moment we stepped in, it was a fantastic experience. I was very impressed with the customer service. The hotel is 10 minute walk to the bts station but the 24 hr tuk tuk service makes it convenient. They hotel also provides a sim card so guests can call for the tuk tuk. The food, room, service, everything was truly outstanding. The only suggestion I have is to include more channels in the cable tv package. The proximity to shopping malls and bumrungrad hospital makes it a great location. You can be in the heart of the city in minutes.

Stayed: June 2014, traveled as a couple
Thank Jis2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Attakitti, ผู้จัดการทั่วไป at Tenface Bangkok, responded to this reviewResponded June 17, 2014

Dear Jis2005

Thank you for your kind comments and reviews and this is definitely valuable and guiding us for further improvement of our product and services. Regarding to your suggestion on more TV channels, it is now passed to our Management for their consideration.

We are looking forward to welcoming you and your husband to TENFACE once again in a near future.

Warm regards
Kunlanan Salee-ngam
Marketing Communications Executive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tenface Bangkok

Address: 81 Soi Ruamrudee 2, Wireless Road | Lumpini, Pathumwan, Bangkok 10330, Thailand
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#120 Business Hotel in Bangkok
#123 Luxury Hotel in Bangkok
#146 Romantic Hotel in Bangkok
Price Range: $58 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Tenface Bangkok 4*
Number of rooms: 79
Official Description (provided by the hotel):
The urban sanctuary inspired by Tosakan, the ten-faced giant from the epic Ramakien. Embodying a fusion of passion and wit, Tosakan signifies the essence of wisdom. With ten pairs of eyes, he saw beyond the norm. With ten faces, he consumed extensive knowledge, creating unique perspective on life. At TENFACE, we've taken a modern path from this inspiration. We're your source for the lowdown on all the cool, out of the way and simply yummy spots in Bangkok. Get a taste of the local lifestyles and see the city with fresh eyes. This lust for life and devotion to knowledge moved us to craft every facet of TENFACE to push the boundaries of the senses. The reasons to stay here are many, only one will matter to you: LIBERATE YOURSELF AND EXPERIENCE A LIFE LESS ORDINARY. ... more   less 
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Also Known As:
Tenface Hotel Bangkok

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