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Reviewed July 31, 2012

tenface is a cozy design hotel with very big rooms. Staff was very kind and gentle.
The hotel is not very close to the skytrain but the hotel provides a tuc-tuc to the closest skytrain stop 24/24. I have to say it is very efficient, even in the night thanks a SIM card the hotel gives as a present to all the guests.
Breakfast is quite expensive.
Swimming pool quite small.
Rooms on the main road are quite noisy.

Date of stay: July 2012
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank SiM0StOne
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 28, 2012

Tenface has some of the best features in terms of decorations and aesthetics for a good class hotel. The standard of service is very good with very obliging and helpful staff. The rooms are big and pleasant & tastefully furnished. You even have a special "black box" containing exquisite toiletries to keep you happy & fresh. They also provide a free "day-pass" for one person to the BTS/MTR transportation. Wifi is free and room service is almost instant.

The draw-backs I find with this hotel are firstly, it is located deep into the Ploenchit area & at the end of the Soi at a cul-de-sac. This is almost one km away from the main road and the Ploenchit BTS. Taxi drivers are hard put to locate this hotel and often times, they stray into the wrong road. So, if you're booked there, be prepared to get a map to guide the taxi driver. However, the hotel has an efficient Tuk-tuk service which can bring you from the hotel to the BTS but not the other way round as timing may be an issue for the latter.The hotel could do with a bigger Tuk-tuk as at times the group of people going out could be rather big. Secondly, the lighting in the hotel room is rather dim. And if you need to do some work, then it might pose a problem.

I noticed that the hotel is well patronised by Asians such as the Hongkongers, Koreans and the PRCs. You might have to put up with these folks producing sound at "100 decibels & over".

The bottom-line is that the hotel needs to charge a lower rate than the prevailing to encourage more customers to stay there.

Room tip: Should specifically ask for a room not facing the expressway.
Date of stay: July 2012
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank wongchinhong
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sitthiporn S, Guest Relations Manager at Tenface Bangkok, responded to this reviewResponded July 30, 2012

Dear Wongchinhong,

On Behalf of TENFACE Bangkok hotel, may I firstly thank you for your kind feedback and bring these issues into our attention. Our goal is to provide guests the best service and offer "a life less ordinary" experience while they are away from their home. We consider our hotel location is the "hidden gem" in the heart of the city, tucked away in the residential area of Bangkok's business district which offers our guests the kind of exclusivity that comes with the area while still being within easy reach of the bustle of the city.

As inspired by Tosakan's passion, we see beyond things and proactive to provide guests the useful amenities to use during theirs stay in Tosakan's heart box which will be presented to guests upon checking in. One of those useful amenities are SIM Card to avoid the expensive roaming charge and hotel name card which has the MAP of the hotel and address in THAI for the guests convenience to show to the TAXI driver for their journey back to the hotel. This hotel name card is also available for guests to pick up at the reception desk.

We also have free Tuk-tuk shuttle which is available for 24 hours service from the hotel to Ploenchit BTS and pick up from Ploenchit BTS back to hotel which is linked the SIM Card which the hotel provides guests to use during their stay for their personal call and for guests convenience to call the hotel for PICK UP service from Ploenchit BTS to the hotel.

The lighting in the hotel room has been designed to match with mood and tone of the hotel Theme. However, the additional reading lamps are available on request to be set up room on the working desk area.

Lastly we would like thank you again for valuable time to give us your kind feedback and for staying with us at TENFACE Bangkok.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2012

We booked the TENFACE Bangkok for an extended weekend trip to Bangkok, that comprised mainly of eating, shopping, relaxing and spa. It was our first time staying there and we really enjoyed it!

There were 3 of us so we booked the two bedroom premier suite, which gave us plenty of room and space to spread our stuff and shopping. The chic apartment was really, super spacious.

I had the bedroom with the queen sized bed all to myself, my fellow travellers (sisters) shared the other bedroom, with the king sized bed. We loved the good pillows and even more, the firm mattresses. One of them who had moved in from her earlier part of the Bangkok trip, from another 5 star hotel, enjoyed TENFACE tremendously and proclaimed that TENFACE offered her, her best sleep for her entire Bangkok trip! It was all just so comfortable.

The apartment offered us ample supply of drinking water in specially packaged TENFACE bottles (handy size for our handbags too!), and while we didn’t use most of the kitchen facilities (which included a dishwasher, stove, Nespresso machine and washing machine), we did use the kitchen to make ourselves hot tea every evening, to go with our fruits.

The TV channels in the apartment were adequate, we were news junkies so having CNBC and CNN etc were good enough for us. There was a TV in the living room and a TV too in each of the bedrooms. Awesome. The living room was spacious and comfortable, we had more than enough space to relax with our own tech devices, or our books.

The TENFACE stay came with a nice box of amenities, which included an extra set of toiletries (shampoo, conditioner, etc) an iPod loaded with music (which sadly we didn’t use cos we had our own), and a SIM card which we inserted into our spare iPhone.

This came in handy for all the local arrangements we needed to make (spa bookings, restaurant bookings) and especially so for when we needed to get the TENFACE Tuk Tuk to pick us up from the Ploenchit BTS station to head back to the apartment. It was literally like your personal pick-up service at your own beck and call – they came whenever we called for a pick-up and they dropped us off whenever we wanted to leave the apartment; they even dropped us at church (Christ the Redeemer church) just around the corner from TENFACE on Sunday for mass, and picked us up after too!

The box also provided us with a BTS one-day pass but we did not use that, so we returned it to the apartment. Why waste.

Breakfast was good at TENFACE’s Wanara Eatery too. Where other hotels would opt to provide a wide spread, the buffet here was not as extensive but they made up for it in quality. I particularly loved the good bread selection, well fried bacon which we had loads of (it was yummy!), grilled vegetables (very sweet), ham, sausages, the fried rice which was spot on, fresh fruits always great and the egg counter – chefs there do eggs well!

The fact that TENFACE provided us such convenient access to the BTS with its Tuk Tuk service, made up for the fact that it was not located (say) next to the shopping sky walk. Yet, the very fact that it was located away from the shopping mayhem however, gave me much respite. There was really only so much shopping I could take in, so I enjoyed the peace and quiet in the apartment and its location, much more. It was great for a chill out stay.

We also booked the airport limo service with the hotel (THB1,200 per way) for both ways and that was great to have, saved us much hassles with the regular public taxis.

I highly recommend TENFACE especially if you like to enjoy some privacy, comfort and chill-out space in your accommodations, during your trip to an otherwise, high energy Bangkok.

Date of stay: July 2012
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Rita G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 23, 2012

This is my second stay in TenFace Bangkok. The experience is as pleasant as the first one.

My first stay was in 2008, where they first opened. Back then the hotel was very new and the staffs were trying their best to give us excellent service. After 4 years, I am glad that they still maintain their hotel very well and everything was in perfect order.

Location:
This hotel is in a secluded lane near Ploenchit station. It is very far to walk, however, free Tuk-tuk shuttle was available 24 by 7. I appreciated their timely service when we call to get pick up from the BTS. The tuk-tuk driver are all friendly and always asked how's your day and make small talks, which makes us feel at home.

Hotel Room:
We were given the 1 bedroom suite, which is HUGE! there is a living room and bed room and the set up is very cosy. However it is a bit dark at night in the living room, as the lighting is not enough.

Breakfast:
More variety is definitely appreciated, especially on the meat and hot food.

Service:
TenFace has never failed to win me with their excellent service. From the moment we alighted from the taxi to the arrangement of tailor service to airport. Everything was taken care of very well.

Room tip: To get to the hotel from the airport, you can take a taxi. It cost < 300 + toll charges for a normal traffic ride.
Date of stay: July 2012
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Zhiyong W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 18, 2012

Excellent Value For Money. That's how I sum up my 4 days 3 nights here. Tucked in the middle of an expat neighbourhood, this boutique hotel should stay as a gem and must only be made known to travellers who carry out extensive due diligence.

My wife and I find the following neighbouring spots valuable to our trip
a. the Holy Redeemer catholic church which is physically behind the hotel but requires walk out of the road to the hotel and into Ruamrudee. 8 masses on Sunday with 2 English masses.
b. the Touch spa - a clean and affordable spa a short complimentary tuk-tuk ride away.We went here twice
c. BTS Phloen Chit - its halfway between Siam and Asok

The staff are genuinely friendly especially the Tuk Tuk drivers and reception staff. The restaurant waiters are more reserved. I agree with the previous review where the breakfast buffet need more variation. Most guests are couples.

Of course, the room is what we loved the most. We stayed in a 1-bedroom suite which was the cheapest room type. A room of such size will cost 5 times the price in Kuala Lumpur.

Will stay here again!

Date of stay: July 2012
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank cryzpene
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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