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“Budget hotel with sincere service” 4 of 5 bubbles
Review of Citin Pratunam Hotel by Compass Hospitality

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Citin Pratunam Hotel by Compass Hospitality
Ranked #288 of 849 Hotels in Bangkok
Singapore, Singapore
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Budget hotel with sincere service”
4 of 5 bubbles Reviewed October 29, 2013 via mobile

Chose this hotel on a friend's recommendation. The staff at Citin were very polite and sincere when delivering their service to guests.

You can expect the staff to send your bags to your room. To access the lift to your room, you will need to tap your card in the card sensor. A security feature that set your mind at ease that chances of strangers loitering around the hotel rooms is nearly impossible.

We were allocated the room at level 5 that came with a king size bed. The room was small, but basic amentities were there. There was a safe in the wardrobe too.

Citin provide tuk-tuk service to platinum mall. Be sure to catch it before the others do!

Food is abundant during the night should you wish to have supper. The night market operate till 8 plus to 9 with some good bargains. A walk along the long street of street stalls and to the nearby malls in the night with some friends is also a good alternative if you do not want to stay in the hotel.

The downside of citin would be its location. It can be quite a walk from the nearest BTS station. And most cabby wouldnt know where is the hotel unless you tell its situated near baiyoke.


Overall, i am rather satisfied with the level of service they provide. Certainly will return to Citin again.

  • Stayed October 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank JeOlivia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prawit C, General Manager at Citin Pratunam Hotel by Compass Hospitality, responded to this review, December 6, 2013
Dear JeOlivia,

Thank you very much for your feedback following your recent stay with us and we are delighted to learn that you had an enjoyable stay. Your kind compliment will be shared with the entire team.

We hope that your next visit BKK will include us and that we will have chance to welcome you with warm and Thai hospitality.


Sincerely yours,

Prawit Chokamnuay
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

993 reviews from our community

Traveler rating
    207
    465
    202
    73
    46
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (143)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Sydney, Australia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed October 25, 2013

I have stayed at the Citin three times the first I really enjoyed it very close to the markets and the rrom was very clean.This time it has really deteriorated . I stayed one night and left ,The room was scruffy .I would never go back there again.The only plus is that it is close to the markets but there is another hotel just across from it that I stayed in cheaper and very nice.

Room Tip: I woulnt go there
See more room tips
  • Stayed August 2013, traveled solo
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank judy p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Bangkok hotels

Hermanus, Western Cape, South Africa
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed October 25, 2013

This hotel is hidden away in a backstreet and the tuk-tuk and taxi drivers had great difficulty in finding it and wanted to drop us off a long way from the hotel! They all laughed or chuckled when hearing which hotel we were staying in, obviously not very highly regarded by the locals.
Another of those hotels where there was no control of non-paying people visiting the rooms at all hours of the night which is very disturbing for those guests who wish to have a good night sleep.
The vegetarian breakfast was extremely limited and not great.
The hotel was clean and staff very helpful.

  • Stayed October 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Geraldine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calcutta, West Bengal, India
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed October 16, 2013

I had stayed for 2 nights at this hotel on 4th and 5th October 2013.The Location of this hotel is excellent with regards to lot of shopping Malls and Indian Restaurants nearby. Indra Mall, Platinum Mall, Pratunam Market, Pantip plaza etc are at walking distance. Hotel is very neat and clean but room I got in new wing was quiet small. In new wing there was no separate reception facility and security was even not there. I had chosen this hotel for my stay because of existance of Indian Restaurant Sagar Ratna which was not there for lunch and Dinner. we were served only Vegetarian Breakfast in this Hotel which was average.Staff were quiet helpful and checkout was fast enough. One 7/11 shop is opening just opposite the new wing of this hotel.

  • Stayed October 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Sanjay B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed October 6, 2013

The hotel is hidden down a lane way but is close to a lot of markets and within a reasonable distance to MBK shopping centre.
The hotel offers a free tuk tuk to the main road which was great and our daughter really enjoyed the tuk tuk.
We caught public transport from the airport and the hotel is within walking distance from the station.
Staff were pleasant and the tour desk operator was helpful. Room was clean though a little small as we were travelling with our young daughter but would suit a couple perfectly.

  • Stayed November 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Dohntcha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed October 3, 2013

We were staying here for three nights. Thanks for arranging our 4 rooms to be next to each other. The room that I have gotten is a 2 single-bed room which is pretty spacious for us, however the room with one king size bed that my friends get was quite small.

The location of the hotel is very convenient. There are a lot of food stalls and shops along the street outside the hotel, and most of the food are very delicious. The are massage centres nearby the hotel as well and they open until late night.

The hotel service was great. The staffs are friendly and helpful especially when we request the front-desk staff to help us make a phone call to book a taxi for 9 person. Thanks again. And they provide free shuttle tuk-tuk to nearby BTS and Platinum Mall.

The only cons about this hotel is that the breakfast buffet provided by the hotel is with limited choices, and they don't refill the food very often even though they stated that the breakfast time is until 10.30am. Most of the days when we went for our breakfast vary from 8am to 10am, the food corner is always left with little amount of food and we always ended by eating toast bread only.

Overall, if you are looking for a budget yet comfortable and convenient stay in Bangkok. Citin Pratunam would be an excellent choice.

Room Tip: Get a two single-bed room as it is a lot spacious compared to a king-size bed room
See more room tips
  • Stayed September 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank elsmins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kuala lumpur
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed September 21, 2013

We booked a twin room but the room was a bit small and they managed to give us
a corner room on the 2nd floor with a large king size bed. Staff was helpful even we
arrived before the check-in time and they allowed us to check in. They provide tuk-tuk
service to platinum plaza nearby shopping and even pick us back after shopping.
Food was aplenty around the hotel.

Room Tip: Corner rooms are bigger and have extra windows
See more room tips
  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank goodKualaLumpur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prawit C, General Manager at Citin Pratunam Hotel by Compass Hospitality, responded to this review, September 28, 2013
Dear goodKualaLumpur,

Many thanks for the feedback and share your experiences with others. We're delighted to know that you had an enjoyable stay with us at Citin Pratunam.

Once again, thank you for staying with us and we hope that your next visit Bangkok will include us and that we will have an opportunity to welcome you again with Thai and warm hospitality. .

Best regards,

Prawit Chokamnuay
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Citin Pratunam Hotel by Compass Hospitality

Property: Citin Pratunam Hotel by Compass Hospitality
Address: 117 Soi Chunladit | Thung Phayathai, Ratchathewi, Bangkok 10400, Thailand
Location: Thailand > Bangkok
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Airport Transportation
Hotel Style:
#100 Spa Hotel in Bangkok
#176 Business Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3 star — Citin Pratunam Hotel by Compass Hospitality 3*
Number of rooms: 126
Official Description (provided by the hotel):
Nestled in the heart of the city's vibrant Pratunam neighbourhood, Citin Pratunam features 126 studios designed in a modern style. Facilities and services include 24-hour reception and security, WiFi Internet connection, in-room electronic safe, LCD flat screen TV with satellite channels and more. Additional facilities include Citin Cafe which serves vegetarian fusion cuisine, Citin Spa for those tired feet, a sauna and gym. Within walking distance or a short ride by our free tuk-tuk shuttle service are Pratunam Market, Platinum Mall, Pantip Plaza, Central World and more. ... more   less 
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Also Known As:
Citin Pratunam Bangkok
Hotel Citin Pratunam

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