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All reviews tuk tuk nana bts station bedroom apartment living area pleasant stay small kitchen free shuttle early check min walk sukhumvit microwave corridor thai
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Reviewed June 20, 2019

It's a shame that on every floor the carpets smell, the rooms are really good. The room rate is competetive and the location is close to bars and restaurants. Breakfast is basic but it satisfied my hunger

Date of stay: June 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank Sunshine29449385755
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Bussara N, Front Office Manager at Citadines Sukhumvit 8 Bangkok, responded to this reviewResponded June 20, 2019

Thank you very much for your kind feedback. Your comments will surely be noted for our future improvement and we apologize for any inconvenience. Additionally, the hotel will be undergoing soft refurbishment starting at the beginning of July and will be changing the carpets shortly. In the meantime, we apologize that we have fallen short in meeting your expectations in these areas. We are looking forward to welcome you again soon.
Kind Regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 18, 2019 via mobile

Rooms are spacious and staffs can understand English. Efficient and friendly. But needs to improve on 2 things. 1) tuk tuk service. Though its 24hours, at times they just zoom past u and didn’t go to the meeting point. 2) when u need the tuk tuk service, you need to call the hotel. But hotel never provide a phone which means guests needs to pay for roaming charges to get the tuk tuk out which is not feasible to guests.

Date of stay: June 2019
Trip type: Traveled with friends
1  Thank lynndolphiny
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Bussara N, Front Office Manager at Citadines Sukhumvit 8 Bangkok, responded to this reviewResponded June 20, 2019

Thank you very much for your kind feedback. Your comments will surely be noted for our future improvement and we apologize for any inconvenience. We are looking forward to welcome you again soon.
Kind Regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 15, 2019 via mobile

Type of room: 2 bedroom apartment

Liked:
- We got in couple hours before the stipulated check in time, as we flew in from Europe. Noting that, the staff was very kind to allow us an early check in so that we could rest and freshen up.
- Attentive, friendly and helpful staff. Thai hospitality is wonderful.
- Phone calls to the concierge to request for return tuk tuk were picked up within 3 rings.
- Staff were concerned about guest's comfort. I feedback via Expedia that the air conditioning for one of the rooms needed some looking into. Concierge called to apologise and get facilities to look into the matter.
- Ease of check in. Painless and fast.
- Our room had a bathtub for the kids to play in.
- Air conditioning is managed separately from the lights. They don't shut down when you remove the key card. Thank goodness!
- Laundry facilities on level 8. Quite easy to use.
- It's near my regular tailor! (Check out my review on Nickelmann's)
- There are several street stalls along Soi 8 selling local eats both in the day and night.

Not so good:
- Air conditioning. In warm and humid Southeast Asia, you really need air conditioning, even in the corridors. This was lacking to the extent it was really quite uncomfortable.
- Limited variety of breakfast. I highly recommend that you don't book with the breakfast option. Just walk out and you'll find plenty cheap breakfast options.
- Location is quite deep into the Soi. Quite a long walk in, given the heat.

If you're booking with Citadines 8, I'd suggest that you get a Thai prepaid data SIM from the airport. It's easier and cheaper to make local calls to get the concierge to send the tuk tuk out to Sukhumvit Road to pick you up.

Date of stay: June 2019
Trip type: Traveled with family
1  Thank F1Rocks
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Bussara N, Front Office Manager at Citadines Sukhumvit 8 Bangkok, responded to this reviewResponded June 16, 2019

Thank you for your kind feedback. We are pleased to know that you were satisfied with our service. Your comments about the air condition and hallway carpet will surely be noted for our future improvement and we apologize for any inconvenience. Additionally, the hotel will be undergoing soft refurbishment starting at the beginning of July and will be changing the carpets shortly. In the meantime, we apologize that we have fallen short in meeting your expectations in these areas. We are looking forward to welcome you again soon.
Kind Regards.

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Reviewed June 15, 2019

A very nice and safe serviced apartment where our family stayed in for a week. Came with well equipped kitchenette. The living room space was a bit small but otherwise the two bedroom suite was comfortable for my family of 5. Hotel is located in a lane in Sukhumvit area so you don't have feel the noise and bustle of the main road. 24/7 tuk tuk service to the main road was very efficient. Location was convenient as the tuk tuk drops its guests near the Nana bts station.
Staff are very friendlyand efficient. Overall, i had a very good experience.

Date of stay: June 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Passenger01807941145
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Bussara N, Front Office Manager at Citadines Sukhumvit 8 Bangkok, responded to this reviewResponded June 16, 2019

Greetings from Citadines 8 Bangkok! Thank you for your kind feedback. We are pleased to know that you were satisfied with our service, tuk tuk and location. We are looking forward to welcome you again soon.
Kind Regards.

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Reviewed June 15, 2019 via mobile

the citadine hotel at sukhumvit soi 8 is a good located and yet quiet city hotel with a very good price-performance ratio. the rooms have a good size and are clean. the staff is very friendly and attentive. and for those who do not like to walk to bts nana the hotel provides a tuk-tuk that is in operation 24 hours on request and free of charge.. oh and last but not least the hotel has a nice little pool on the 7th floor and a gym that has all basic machines for a workout.

so yes i will go back to the hotel next time i am in bangkok again

Date of stay: June 2019
Trip type: Traveled as a couple
1  Thank rainerstaub
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Bussara N, Front Office Manager at Citadines Sukhumvit 8 Bangkok, responded to this reviewResponded June 16, 2019

Thank you for taking the time to share your recent experience with us. We are looking forward to welcoming you back to Citadines Sukhumvit 8 Bangkok on your next trip to Bangkok.
Kind Regards.

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