I made THREE phone calls to hotel front desk lady for asking where to take hotel Tuktuk and she gave me correct answer at my third phone call. But the worst is from the hotel manager while I complained to him about front desk lady issue during check-in. This manager has no apology for his staff mistake but blamed me why not read his email! After our short conversation, he skipped into the office and never seeing him afterward, this is unbelievable outrageous!
Our group (6 adults, 3 kids) were standing 30 minutes on Sukumit street for hotel Tuktuk by the incomplete message from hotel front desk lady! She never mentioned we shall wait at the corner between Sukumvit and Soi 8 until last phone call, so we were silly waiting 30 minutes at Sukumvit and exit no.4 of Nana station per her guidance. We eventually reached hotel by walking with carrying our heavy luggage. Nevertheless, this front desk mistake is minor comparing the manager’s manner.
I have been to Thailand over 30 times in both business and holiday for last 25 years, and this is our first but also last time to stay Citadines due to hotel management.
- Official Description (provided by the hotel):
- Citadines Sukhumvit 8 Bangkok is just a five-minute walk from Nana skytrain station, close to major office and business centers. Vibrant colours and bold interiors underline the property’s modern yet sophisticated style, all 130 stylish apartments offering a fully equipped kitchen, separate bedroom and lounge and sliding television. Stay tuned for great information through WIFI internet access in all apartments and public. ... more less
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- Also Known As:
- Citadines Sukhumvit 8 Bangkok Hotel Bangkok
- Citadines Hotel Bangkok